1. SHERRI HOLLENBECK
3665 Glennvale Court (404)-625-4691
Cumming, Georgia 30041 sherriken@bellsouth.net
SUMMARY OF QUALIFICATIONS
Extremely motivated and results-driven outside sales professional with exceptional leadership skills and an extensive
background in the following broad-based competencies:
Key account management
Product Training
New Business Analysis
Territory management
Staff Development
Business consulting
Inventory projection
New business development
Customer Service
PROFESSIONAL EXPERIENCE
SHOPPERLOCAL- Durham, NC May 2015 -Current
Enterprise Sales Development
Created sales process and implemented new sales process for sales team
Involved in creative process with designers for sales presentation, explainer video creation and logo merchandise
Designed marketing automation campaigns in Infusionsoft. Hired and guided content writer to create emails and content
for sales automation
Managed budget for marketing including materials, CRM and automation as well as freelancers and design team.
SCHEDULING INSTITUTE- Atlanta, Georgia March 2012 –May 2015
Program Advisor / Member Service Representative (Team Leader)
Manage highest level accounts in the implementation of business consulting services for dental, dental specialist, general
medical, optometric, chiropractic, surgical and legal practices seeking to grow revenue, customer loyalty and referrals. .
Serve as a trusted business advisor in monitoring the implementation of programs that shift clients’ organizational cultures
focus to the customer experience.
Provide guidance for 100 clients’ leadership teams in implementing marketing, customer service, business development,
compensation, technology solutions and operations programs that drive revenue gains, the customer experience and
efficiencies.
Interpret KOLBE personality assessments for clients’ employees and provide interpretations for clients’ leadership teams.
Manage internal sales contests; assist with event planning.
JOLIE THE DAY SPA- Atlanta, Georgia 2009 – 2012
Front Desk coordinator/Inventory Manager (part time)
Responsible for customer services. Client scheduling, 6 line phone service, check out, and retail sales follow thru.
Responsible for all ordering and management of 2 hair care lines, 2 nail care lines, 4 skin care lines, boutique items, and
professional use products for 24 technicians.
Vast knowledge of spa software. Reports, inventory, scheduling and management.
2. Sherri Hollenbeck (404)-625-4691
THE KING MARKETING GROUP – Cumming, Georgia 2006 - 2009
President
Own and operate an international marketing company with business partners throughout the US, Bahamas, and Jamaica
Marketing, promote, and sell numerous products and services in the nutritional field as well as the travel industry
Recruited, trained and developed an organization in excess of 3,000 independent distributors
Mentor, coach, and train independent distributors in professional and personal development
WYNN SALON SERVICES –Atlanta, Georgia 1990 - 2006
Salon Consultant
Developed brand new territory in South Carolina with sales of $240,000 annually in less than two years
Established Atlanta territory in 1992 and successfully increased that territory by 87% in 1993, 63% in 1994, 52% in 1995,
34% in 1996 and 22% in 1997; by 2004, sales averaged $600,000 annually with 40 accounts
♦ Taught and graduated 175 students through Michael Cole’s Boot Camp –Boot Camp is a 4 week program designed to
teach the business, psychological and mental part of building a business in other words, the relationship aspect of the
beauty business. The students (stylists) already know the technical aspect but will not succeed if they do not master
the relationships.
♦ Consulted with owners to increase the profits through inventory control, purchasing, retail operations and business
planning
♦ Facilitated and guided top accounts through a year-long program of closely guarded salon management to increase
profits, staff and clientele loyalty, and business operations knowledge
♦ Successfully implemented numerous contests and promotions to drive sales and the bottom line. Contests included
retail contest to improve retail sales and increased customer loyalty and service contests that raised overall sales.
♦ Consistently in top three producers in sales for 11 years
♦ Facilitated all product classes including the retail lines(shampoos ,conditioners, styling products) and professional
products (color and chemicals)and implemented all facets of customer service and staff development
♦ Mentored new sales consultants
♦ Consulted with new salon owners in launching business through design, layout, equipment, inventory, and hiring
♦ Trained staff to launch and promote new products from opening orders and to creating repeat buyers
♦ Developed educational programs for entire company
♦ Managed accounts receivables for each salon account that purchased from me
INTERSTATE JOHNSON LANE - Charlotte, North Carolina 1989 - 1990
Administrative Assistant
Processed applications for insurance and annuities and paid commissions to brokers
Wrote application procedures manual for all branches
Promoted department services within the branch network
CISCO CORP – Charlotte, North Carolina 1986 - 1989
Restaurant Management
Managed the office for the Barley and Rye Restaurant
Transferred to Savannah to manage restaurant there
Responsible for hiring, firing, inventory and client satisfaction
3. Sherri Hollenbeck (404)-625-4691
EDUCATION
WINTHROP UNIVERSITY – Rock Hill, South Carolina
Bachelor of Arts-Public Relations and Advertising
KOLBE certified 2012
PROFESSIONAL AWARDS
Bronze Executive Level, 2005 (Level of leadership over a growing team and recognition of attaining higher level of income
and production)
Executive Leadership Council, 2005-present
Leadership Award, 1997-(given to sales person with high sales, customer loyalty and team leader-chosen only by the owners
of the company)
Top Redken Sales, 1997, 1998, and 1999
Best in Color Sales, 1997, 1998, and 1999
Top Soft Goods Sales, 1999 (this is
Sales Consultant of the Year, - 1998
Top Percent Increase, 1992, 1993, and 1994
**References available upon request