1. Gautam Prasad
Email Id: Gautam4921@gmail.com/gautam4921@yahoo.co.uk
Phone: 91-9823402939
Objective
To pursue a professionally satisfying growth and challenging career. Seeking
a quality environment where my knowledge can be shared and enriched for the
growth of the organization and self.
Summary of Experience:
Possessing approx. 8.5 years of vast experience in the field of Computer Hardware
& VMware Virtualization where Planning, Implementation, Administration and
troubleshooting are involved with multiple platforms of OS viz., Microsoft Windows
2003 & 2008,
Professional Experience :Wipro Technologies Pune
Role: VMware and Windows Engineer.
Duration: May 2014 - Present
Responsibilities:
. Installing and Managing ESX and ESXi servers on HP, DELL and
Ibm Servers and installation of vCenter Server, vCenter
Components and upgrading VMware Tools.
. Migration of ESXi host and Vm's across datacenters.
. Upgrading from vSphere 4.1 to vSphere 5.0.
. Configured syslog server and dump collector.
. Creating and managing resource pools and adding the VM's into
the pools.
. Updated Firmware and ProLiant Support Pack for Windows 2003/2008
servers.
. Used tools such as VMware Converter, Plate Spin Power Convertr, and
Veeam FastSCP to work on ESXi Environment for the P2V
conversions.
Center Configuration Manager (SCCM).
. Created Snapshots according to user's requests and requirement.
. Involved in Managing, Installing, and Supporting Windows
2003/2008/2012 Servers, and VMware ESX Servers 4.0/4.1.
. Building ESXi 5.1/5.5 Hosts and maintain those ESXi servers
through vSphere Client.
. Taking care of capacity planning for new clusters, ESXi and VM
storage issues.
. Configured HA, DRS clusters, FT for important VM's.
. Analyzing and implementing OS patches and hot fixes as well as
other OS configurations and updates.
. Capacity planning using Capacity planner and VMware guided
consolidation for gathering the physical machines CPU and Memory
usage metrics.
. P2V Hot conversions using converter enterprise 3, 4 and 5.
. P2V cold conversion using VMware Converter Boot CD.
. Presenting FC SAN LUN's, iSCSI LUN's and NFS mounts.
. Created vSwitches and different ports groups for different

2. purposes.
. Taking care of NIC teaming at ESX server level for redundancy.
. Updating and upgrading ESXi servers using vCenter update
manager.
. Performing tasks such as vMotion and Storage vMotion.
. Performed troubleshooting of DNS, DHCP, IIS and Active
directory.
. Performed technical expertise for windows systems environments
on issues related to servers, local services, data centers, and
server configuration.
. Maintained records for event, audit and application logs.
. Monitor all windows backup & perform fine-tuning every 15
days.
worked as a Senior System administrator for SunGard,Pune (From July
2010 to April 2014.)
Responsibilities:
Administration, of Microsoft Windows (2003 & 2008 server) troubleshooting
servers for, Operating system related issues & working remotely for a US Data centre
project.
Administration, of VMware Infrastructure (ESX & ESXI). I.e. implementing,
modification & creation of VMS, troubleshooting VMware ESX & ESXi for VMware
HA, DRS & Other Cluster related issues.
Troubleshooting Net Backup related issues for backup connectivity, adding or
deleting of routes & other VSS related Issues.
Administration of windows cluster (2003 & 2008) troubleshooting clusters related
issues and fixing them on time.
Troubleshooting and fixing Hardware related issues for HP and Dell with hardware
vendors, updating driver, firmware & Bios on servers for fixing any hardware related
issues.
Following up with clients /customer/vendors on mails for fixing issues on time
Working on 3rdpartyMonitoring tools (Sysedge),Installing ,fixing ,and
troubleshooting monitoring related issues
Working on Ticketing System tool to meet Client SLA requirement. Creating
Change Request for any major change, patching of production servers and service
tickets for windows servers.
Patching the Project PCs & Servers through Windows update server (WSUS 3.0)
and rebooting servers on a monthly basis after patching is done.
Creating and maintaining Documents & reports from Audit point of View.
Maintaining client PCs / Servers Certification Status & Facing the client audits on a 6
months basis
Working on 24*7support and providing on call support on Saturdays and Sundays.
Done VMware ESXI 5.0 training and waiting for certification.
Previously worked With Techmahindra on a contract basis, Pune as
Wintel Admin/L2 & L3 server Support (From May 2009 to 15 July 2010)
Responsibilities:
Administrating, of Windows Active Directory Service Infrastructure (2003 & 2000
server), DNS & DHCP Server for a U.S Data centre project.

3. Administrating, of Windows Active Directory Service Infrastructure. I.e.
Implementing & modifying the Group Policies as per clients project requirement
Troubleshooting Windows servers Remotely through Citrix, ADC, DNS, DHCP,
WSUS, and Symantec Antivirus Server for Running a Project Environment.
Creating & disabling users, assigning proper rights and maintain there profiles as
per client requirements.
Patching the Project PCs & Servers through Windows update server (WSUS 3.0).
Working on BIGFIX VER 7.2 tool used to deploy Patches in windows environment,
Creating Baseline and updating baseline for Microsoft windows patches, making
package for BIGFIX for windows servers and desktops fetching the hardware and
software inventory.
Administration maintaining & Configuring, troubleshooting and patching of ESX
3.5 & 4(Vsphere) hosts in environment. Creation of new VMs and troubleshooting the
problems regarding to ESX hosts, working on VMware HA, DRS, VMware cluster and
VMware Vmotion.
Administration & Monitoring of Symantec Antivirus Server (11.0.05) & MacAfee.
Checking for the virus definition update, pushing antivirus client from the console,
checking for any infection, and scanning drives remotely from the console.
Working on Ticketing System tool (Service Now) to meet the Client SLA
requirement. Creating Change Request for any major change, patching of production
servers and service tickets for windows servers.
Creating and maintaining Documents & reports from Audit point of View.
Maintaining client PCs / Servers Certification Status
Working 24*7support and providing on call on Saturdays and Sundays.
Previous Experience(Past Employer From November 2007 to May14 2009)
Worked as a System Admin/ Server engineer, L2 support in PATNI
COMPUTERS
Experience on Microsoft Windows platform servers like
Domain Controllers (Windows 2003)
Software Update Server (WSUS 3.1sp1)
System Management Server (SMS2003)
Experience on Non-Microsoft Platform Servers like
VERITAS Backup for backup operation (version 12)
Symantec Antivirus Server (Corporate Edition 10.5)
Responsibilities:
Maintaining / Creation / Troubleshooting DC, ADC, DNS, DHCP, WSUS,
Symantec Antivirus, SMS, Backup, File & print Server for Running a Project
Environment.
Implementing, Administrating, of Windows Active Directory Service Infrastructure.
I.e. Implementing & modifying the Group Policies as per clients project requirement
Patching the Project PCs & Servers through Windows update server.
Fetching the hardware and software inventory & pushing the Software's through
SMS Server.
Taking Backups as per Clients project Requirement (Incremental & Full)
Administration & Monitoring of Symantec Antivirus Server (10.0.05).
Using Norton Ghost (reimage the PCs) to minimize the time for configuring of new
workstation for Projects.
Providing Desktop support to investigate and resolve software and hardware
problem.

4. Maintaining PC / Servers Certification Status.
Created VSS (Visual Source safe) Database for IT Team which contains all
Troubleshooting.
Creating and maintaining Documents & reports from audit point of View.
Facing the client audits on a 3 months basis.
Working Experience on VMware esx3.5.
Previous Experience (From Jan 2007 To Nov 2007)
Worked as a Desktop Support Engineer, in ABN AMRO BANK through CMS
computers.
Handling the site for 1000 users, Handling Lotus notes e-mail client Version 6.5 & 7
troubleshooting the problems in lotus notes, configuring laptops, maintaining Client
server environment and its backup (veritas & NT backup), Knowledge of Active
directory services, installing software's and hardware to laptops and desktops, having
a knowledge of Citrix meta frame presentation server used for Windows XP
(Installing the citrix ,Troubleshooting of citrix client and the applications installed in
citrix client) & other desktop and laptop related issues.
Worked as a Desktop Support Engineer, in Reliance Industries through CMC
limited (From June 2006)
Configuring the Lotus note's e - mail clients, configuring laptops & desktops, Using
Norton ghost to image laptops and Desktops, monitoring routers and switches (Cisco
Switches) and Installation and troubleshooting desktop related problems.
Worked In ISMART International as a Technical Support Executive (ISMART-
An undertaking of Hathway).
Handling the internet setup, hardware support and troubleshooting problems related
to internet connection.
Worked as a Junior System Engineer, in AOI Logistics (business partner
of rediff e-commerce).
Handles the LAN over the network consisting 30 workstation, and configuring the
client and servers in workgroup, assigning, configuring and setting up the internet
over the ISDN connection.
Maintaining the workstation - operating system, user profiles, backup, software
installation, and hardware support.
Other Experience
Twelve months practical training in Major Maintenance Department, at AIR-INDIA
Ltd, Mumbai.
Six months practical training in Power Plant Overhaul Division, at AIR INDIA Ltd,
Mumbai.
Six months on job - training from Indian Institute of Aeronautics.
Education
Completed MCSE Studies in 2003 From Jetking.
Three years AME License Course(BE Mechanical), Approved by, DGCA, Govt
of India.
[01.01.99 - 31.12.01] Indian Institute of Aeronautics Patna, Bihar.
Intermediate Science 1995 from BIEC(Bihar Intermediate Education Council)
Matriculation 1993 from CBSE
Computer Skills

5. Hardware Platform HP P-IV, Compaq, Athlon XP 2000+ Dell IBM SERVERS.
Operating Systems Windows XP professional, Windows 2000, windows 2003
Server, Windows Vista.
Others MS Office XP 2003, Lotus Notes, Internet explorer, Microsoft outlook,
Windows Server, Outlook configuration on PDA.Vmware 6.5 Workstation.
Languages English, Hindi
Personal Information
Father name: Dr. Uday Shankar Prasad
DOB : 28th May 1977
Passport No F0886451
Hobbies: Listening music, watching cricket
References : Available upon request.
Declaration: I, hereby, declare that the information given above is true and correct to
the best of my knowledge and belief. In case of any discrepancies, my worthiness
would be liable for cancellation without prior notice.
(GAUTAM PRASAD