1. Malek Mohamed Ahmed Khalifa
E-Mail: malek-khalifa@outlook.com Current Address: Saudi Arabia – JEDDAH
Mobile: +966-544345697 Visa Status: Transferable Residency Permit
Nationality: Egyptian Driving License: Saudi Driving License
Marital Status: Married
CAREER OBJECTIVE:
To work in a dynamic and challenging environment where there is an opportunity of self-improvement
in technical, individual and group based work that will ultimately lead to the further development of my career
and of the organization.
SUMMARY:
 Over 11 years of experience in IT Industry in the area of Windows Administration, Virtualization using
VMware and Virtual center management, and Technical Support.
 Team Player with strong technical, analytical & leader ship skills.
 Effective Communicator.
 Open Minded, Quick Learner & adapt to new technologies.
 Can work under pressure & accept a challenge.
 Proven Ability in strategic Planning, Improving efficiency.
 Organized & Documented.
TECHNICAL EXPERTISE:
Operating Systems: Windows Vista; Windows XP; Windows 7; Windows 8 and Windows 8.1
Microsoft Servers: Windows Server 2003; Windows Server 2008; Windows Server 2012; AD 2003;
AD DS 2008; Microsoft Exchange 2003; Microsoft Exchange 2007; Microsoft
Exchange 2010; System Center Configuration Manager 2012 r2
Other Servers: Manage Cisco IP Telephony and Call manager server; Cisco Iron port appliance
Web; Iron Port Email for Email Security; ISA Server; TMG Server
Software: Symantec Endpoint protection 12.1; Symantec Backup Exec 2010; Symantec
Backup Exec 2012; Kaspersky Antivirus; Manage Engine Service Desk; Manage
Engine Desktop Central; Exclaimer Signature Manager; Wings FTP Server; 2x
Server;
Networking: DNS, WINS, DHCP, TCP/IP, SNMP, SMTP, VPN, FTP, HTTP, HTTPS, RIP,
NAT, PAT
Hardware: HP ProLiant DL380 4G ,5G, 6G,7G,8G,9G Dell PowerEdge R710; IBM Server
Blade Center H Enclosure; IBM Blade Server Blade Server HS22; IBM Server
System X3630 M; IBM Systems SAN Storage DS3500; IBM Systems DAS Storage
DS3525
Virtualization: Microsoft Virtual Server (Hyper V 2008-2012), VMware VSphere5.0-5.1-5.5 ;
VDI VMware View, Broad experience with designing, implementing and
troubleshooting VMware ESX server, VMware virtual center, setting up V-
Motion, HA, DRS, and related VMware products such as VM Workstation, P2V
converters, VM Backup products and other products for virtualization,
Involved in VMware updates manager to install & troubleshoot patches and
updates on ESX hosts and virtual machines, Involved with designing and
implementing VMware backup products and disaster recovery solutions
and Involved in installing /configuring and troubleshooting VMware Lab
Manager and administrating multiple labs in Lab Manager and dealing with
Lab Manager issues.

2. EDUCATION:
 Faculty: Delta Academy for Computer Science.
 Department: Information Technology Systems (Section English). Graduation Year: 2005.
PROFESSIONAL COURSES:
MCITP Server Administration 2008 MCSA Microsoft Certified Solutions Associate 2012
MCSE Windows Server 2003 MCSA Microsoft Certified Solutions Associate 2008
MCSA Windows Server 2003 MCSA Messaging on Windows Server 2003
MCP Microsoft Certified Professional MCTS 2008 Network Infrastructure, Configuration
MCSE Massaging Microsoft Exchange 2013 CCNA Cisco Certified Network Associate
MCTS 2008 Active Directory , Configuration ITIL V3 Foundations
LCSE Maintenance (Hardware & Software) course ICND Interconnecting Cisco Network Devices
MCTS Microsoft System Center Configuration Manager VCP-DCV VMware VSphere 5.0;5.1& 5.5
VCP VMware View VDI Technology
Microsoft Transcript Share URL
https://mcp.microsoft.com/Anonymous//Transcript/Validate
Transcript ID (1128663) and the Access Code (malek123)
PROFESSIONAL EXPERIENCE:
SAUDI ARABIA:
United CEMENT Industrial Company as IT Supervisor
May 2014 – Present
DUTIES AND RESPONSIBILITIES:
 ICT Operational activities of Planning/ Executing/ Managing & Monitoring ICT infrastructure.
 Managing a team of technical staff.
 Strengthening & Hardening the ICT infrastructure by implementing new technologies.
 Provide 1st Line Consultation to System & Network Team.
 Performing routine audits of Hardware, Systems, Backups and Services.
 3rd Line Support to Helpdesk Escalation.
 Automating Administrative Tasks, policies and procedures.
 Manage & Maintain Optimum Run Time for Data Center, Servers, Services & IT Equipment’s.
 Managed inventory tracking establishing tight asset control standards region-wide.
 Responsible for the recruitment and training of new ICT staff.
 Recommending and implementing improvements and efficiencies to ICT services.
 Maintains operational documentation necessary to operate all systems, including execution schedules, job
descriptions, flow charts and escalation procedures.
 Ensures that systems back-up and disaster recovery procedures are in place and executed for all critical
systems.
 Supervises, coordinates, and directs the needed teams to implement the needed detailed work plans to
accomplish functions operational objectives.
 Manages the policies and procedures related to the systems administration.
 Develops and implements testing procedures for all changes in the Virtualized environment.
 Architecture, design, install, configure VMware ESXi, within vSphere 5 and vSphere 5.1 environments
with Virtual Center management, Lab Manager, Consolidated Backup, DRS, HA, DPM, VMotion,
VMware Data Recovery, VMware Site Recovery Manager (SRM), vCenter Operations Manager, Horizon
Workspace, Horizon Mirage, ThinApp and VMware View desktop virtualization infrastructure (VDI).
 Build, configure and deploy VMs and templates. Completed Physical-to-Virtual (P2V), Virtual-to-Virtual
(V2V) and Virtual-to-Physical (V2P) migration of 2008 and 2012 as well as from VMware, Hyper-V.
 Installing & configuring Microsoft Products (OS, AD, MS application and tools).
 Troubleshooting and repairing server hardware (RAID Arrays, SAN's, Tape Libraries).

3. SAUDI ARABIA:
January 2013– April 2014:
Al-Harbi Holding & WIIC Groups as Sr.Systems Engineer
DUTIES AND RESPONSIBILITIES :
 Supervise IT Support team and check their daily activities.
 Monitoring Windows OS, Application, Services & cluster status, logs, and performance.
 Implement, and maintain highly available solutions.
 Maximize system availability and performance
 Upgrading Firmware & patching OS & MS Applications
 Managing IBM Blade Servers.
 Managing IBM System Storage DS3500 & DS3525 Direct Attach Storage. SAN & DAS.
 Troubleshooting and repairing server hardware (RAID Arrays, SAN's, Tape Libraries).
 Designing, Implementing and Administrating Microsoft Exchange Server 2010 with DAG, CAS & Edge
Servers and 2013.
 Integration AD & Exchange with other Applications and systems
 Build, configure and deploy VMs and templates. Completed Physical-to-Virtual (P2V), Virtual-to-Virtual
(V2V) and Virtual-to-Physical (V2P) migration of 2008 and 2012 as well as from VMware, Hyper-V.
 Managing Cyberoam Web for Internet Proxy&VPN CR 25 Wing.
 Documents technical problems, resolutions, and processes for assigned tasks and projects.
 Project Lead of Migration from Windows 2008 to Windows 2012 Enterprise Server, Server roles included
Active Directory Services and Member servers.
 Project Lead of Migration from Exchange 2010 Enterprise server to Exchange 2013 Enterprise Server with
DAG including CAS & Edge Servers.
 Develops and implements testing procedures for all changes in the Virtualized environment.
 Administration Virtualization Environments (Hosts, VM machines, & VDI).
 Installed and Configured Kaspersky Antivirus server.
 Configuring/Testing/Evaluating new software and hardware products for use in the rapidly growing
Active Directory environment.
SAUDI ARABIA:
System Engineer 14-11-2008 to 31-12-2012
Al-Harbi Holding & WIIC Groups Systems Engineer. www.alharbi.com.sa
DUTIES AND RESPONSIBILITIES :
 Managing Network of Windows 2012, 2008 and 2003.
 Design Active Directory Topology, With DC’s, ADC’s & RoDC.
 Managing Network of Windows 2012, 2008 and 2003.
 Designing a DNS & WINS environment for name resolution
 Managing Network of Windows 2012, 2008 and 2003.
 Managing deployment of TMG/ ISA Server.
 Installed & Configured Terminal Server for Remote Desktop application access.
 Admin for Manage Engine Service Desk Plus – SDP Help Desk Ticketing System.
 Managing Cisco Gateway router for Voice, Unity & Call Manager for IPT System.
 Managing Iron Port Email for Email Security/ Anti-Spam.
 Managing Iron Port Web for Internet Proxy.
 Resolving escalated calls.
 Installed and Configured Symantec End point protection for Antivirus deployment and Symantec Live
Update Server.
 Member Team of Migration from Exchange 2007 Enterprise server to Exchange 2010 Enterprise Server
with DAG including CAS & Edge Servers.

4. EGYPT:
System Administrator 1-8-2005 to 25-9-2008
Arabian GROUP FOR IT SOLUTIONS www.arabianeg.com
DUTIES AND RESPONSIBILITIES :
 User administration (setup and maintaining account)
 Maintaining systems
 Arrange repair for hardware in occasion of hardware failure
 Monitor system performance
 Create a backup and recovery policy
 Monitor network communication
 Performing routine audits of systems and software.
 Answering technical queries.
 Responsibility for security.
 Responsibility for documenting the configuration of the system.
 Troubleshooting any reported problems.
 Provide all kind of Supporting for all projects outside the head office.
 Monitor and Troubleshooting terminal services
 Responsible for procurement Section of IT.
TECHNICAL SKILLS:
Skill: Level Years
Microsoft Operating System Server (2003 through 2012) Expert 8
Microsoft Exchange Servers(Exchange 2007, 2010 through Exchange
2013)
Expert 6
Microsoft ISA Servers (ISA 2004 through ISA 2006 & TMG) Expert 8
Storage & Server (IBM/ HP/ DELL) Expert 8
Microsoft SMS, SCCM, Expert 4
CISCO Iron Port Web& Email Appliance Appliances Working Knowledge 2
IBM Blade Servers Working Knowledge 2
CISCO Voice Gateways, Call Manager & IP Phones Working Knowledge 2
Cisco ASA & Juniper SSG Firewall 520M Working Knowledge 3
Antivirus Deployment (Symantec/Kaspersky) Expert 8
Backup & Restore – Symantec Backup Exec Expert 5
Virtualization Technologies (VMware/Hyper V)
VDI Technologies
Expert
Expert
6
3
REFERENCES:
- Eng. Mohammed Abdulljameel - Eng. Ashraf Gamal
Riyadh KSA Riyadh KSA
Mobile No: 0567161708 Mobile No: 0555719407
E-mail: mjameel@smg.com.sa E-mail: agamal@smg.com.sa