Page 1 of 4
James F. Dougherty
Proven leader with over 25+ years of experience in identifying & acquiring talent, building and
motivating software development teams to work creatively to achieve outstanding accomplishments.
I am a high energy and goal driven individual with a sincere passion for applying technology to solve
business problems and empowering the end users of IT.
My capabilities include:
SaaS Cloud Based Software Development
Product Management: User Story & Functional Spec Creation
IT governance (COBIT)
Strategic & Business Plans
3rd party COTS Software Implementations Enterprise Application Integration
Formal DevOps Implementations Staffing & Talent Acquisition
RFP Development & Contracts Negotiation Object Oriented Application Design
Cloud Infrastructure Design, Implementation, & Support Team building & Talent Development
Agile SCRUM Software Development and team IT Enterprise Architecture
Specificationtraining in agile discipline
Project Management: Work & Resource Plans & Budgets
Re-engineering & Process
EDUCATION & CERTIFICATIONS
Master of Engineering Management, Penn State University (PA)
B.S., Computing Technology, Drexel University (PA)
CompTIA Security+ Certification
Held DoD Top Secret & Secret Clearances
IBM/Kenexa, Wayne, PA (Kenexa acquired by IBM in Feb 2014) Jan 31, 2012 – August 2016
Software Engineering Mgr and Group Leader for multiple product lines
Responsibilities: Supporting a line of Cloud SaaS Human Resources business products (software
and hardware infrastructure) with the following key functional areas: software development, project
management, product management, client support, quality assurance, and private cloud
infrastructure maintenance and vendor management (Note: management scope include both 1st
and 2nd line with local and remote teams – 6 to 10 direct reports with 30 to 50-down stream
Technologies: J2EE: EJB, JSF, Flex & AJAX/ Linux, JBOSS & Tomcat/ColdFusion & JRun/Grails,
Spring & Hibernate/.NET: ASP, WCF & WF/VMware/Oracle/MS SQL/ MySQL - SOA & SOAP and
Restful web services/ DHTML & XML/ Windows Server 2008 & 2012/IBM Rational Team Concert &
Microsoft TFS & MTM/Assembla & Clarizen/ Eclipse & Visual Studio/Jenkins and Mavin/Java,
Infrastructure and Nagios monitoring/Web Technologies: HTML, DHTML, CSS, HTTP, XHTML,
SIP, Jabber, XMPP, IM, RSS, XML/XLST, SOAP, AJAX, FLASH.
Led multiple local and remote offshore agile scrum based software development teams in
development of J2EE & .NET cloud based SaaS HR business software products (Note:
functionality included: performance & compensation management, new hire applicant tracking
& new employee onboarding, applicant skill & behavioral assessment).
Led architecture team to design and develop reduced runtime footprint for SaaS cloud based
product to improve performance, maintainability and scalability.
Page 2 of 4
James F. Dougherty
Developed new feature roadmap to significantly enhance existing SaaS products:
smartphone/tablet device independent Twitter Bootstrap based UI for globalization &
localization, GPS aided job availability map generation).
Identified and resolved a long standing performance problem with private cloud based SaaS product
which involved run time memory loss, long running database queries, and hardware VMware VM
reallocation and load balancer load algorithm realignment.
Led several projects to improve cloud infrastructure security: upgraded server operating systems;
firewall notification messages added to Nagios based system wide logging; application user activity
added to system wide Nagios based audit logging.
Investigated commercial cloud infrastructures (Amazon AWS, and Google cloud solutions) as
potential replacements for internal private cloud infrastructures used for both development and
production environments; conducted proof of concept for DevOps continuous integration and
continuous deployment in a virtualized environment.
Improved DevOps processes with new tools, hardware environments, processes and team training
significantly reducing software development time to market.
Iron Mountain Inc., Collegeville, PA
Sr. Mgr. Software Engineering Jun 2007 – Sept 2011
Responsibilities: Support and new development of java web-based online Records Management
eCommerce applications, back-end warehouse management, invoicing, billing, and transportation systems.
Technologies: Tomcat & JBOSS/ Java & J2EE /Spring & Hybernate/ Solr & Lucene/ SOA & Web Services/
Sonic Enterprise Service Bus/Oracle 11g Database, and Progress 4GL/Database, VMware, HP-UX,
Enterprise Red Hat Linux, Atlassian JIRA/GreenHopper/Confluence.
Led multiple local and remote offshore software development teams in the development and
maintenance of J2EE and Progress 4GL based corporate-wide business applications
Led project/program management activities for the LOB (defining scheduling, budget, risk,
change, opportunity and resource management activities).
Designed a multi-user multi-environment virtualized cloud based software development/deployment life
cycle which included developer laptop sand box/ Integrated SW development/Integrated QA
Test/Integrated Staging pre-prod environments to significantly reduce time to market through parallel
development and QA testing environments and increase QA effectiveness post production software
release due to a much closer match between production and testing environments; wrote the vendor
RFP, ran the vendor selection and implemented the building of the hardware.
Documenting the software deployment process and streamlining the development and release
processes to significantly increase the release frequency reducing time to market from quarterly to
Artech Information Systems L.L.C., Cedar Knolls, NJ Mar 2007-June 2007
Senior IT Project Manager
Client: GlaxoSmithKline; Project: Enable physicians to order drug samples trough the corporation’s externally
hosted web site utilizing a Microsoft .NET Web Services communications interface to a
party order fulfillment vendor. Responsibilities included: schedule, budget, scope, and quality
management; vendor relationship management, including an off-shore QA testing group; Generation of
functional specifications including use cases; web content copy review and approval; Operational readiness
Exelon Corporation, Philadelphia, PA Aug 1999- Mar 2006
Technical Specialist/Project Manager/Enterprise Architect in the Enterprise Architecture & Strategy
Page 3 of 4
James F. Dougherty
Responsibilities: Creating, implementing and maintaining enterprise architecture, establishing corporate
and business unit IT strategy, IT project management, leading implementation teams for new
technology acquisition, application and infrastructure design/development.
Netegrity Security Access and Single Sign-on; Microsoft Live Communications Server, SharePoint Portal
Server, Microsoft MSMQ, Microsoft BizTalk, Interwoven TeamSite Content Management package; TIBCO
messaging system; Enterprise Application Integration (EAI) using IBM
WebSphere Advanced Application Server, IBM Enterprise Portal, IBM MQSeries messaging, IBM
MQSeries Integrator Message Broker/Enterprise Service Bus, IBM CICS Transaction Gateway, and IBM
DB2Connect. IBM WebSphere Studio Application Developer, IBM VisualAge for Java,
Implemented J2EE Web-based B2C/B2E/B2B self-service/self-reliance system allowing
customer and employee self-registration and a variety of services that were originally performed
by HR and customer service representatives.
Implemented a multi-tier integration layer allowing applications to share information. A range of service
tiers were provided: IBM MQSeries messaging and MQ Integrator message
broker, SOA web service/J2EE XML based Enterprise Service Bus, IBM Mainframe CICS
mainframe gateway, and DB2Connect.
Implemented firewall/DMZ for security & access control and single sign-on, enterprise portal,
information search & navigation, document & content management, use of instant messaging
and presence awareness.
Wrote RFP; Ran vendor selection process; implemented IBM Portal for internal employee self-
Enterprise Architecture development and cataloging using Zackman Framework, TOGAF, and
Terumo Medical Corporation, Somerset, NJ June1995-April 1999
Chief Information/Technology Officer (CIO/CTO) for
Responsibilities: Setting direction and implementation for the corporation's entire Information Technology
Strategy and Policy, including all information systems software (finance, warehouse, CRM, ERP, Data
Warehouse, G/L, A/R. A/P) and hardware (databases, software, PCs, NAS, SAN, servers, PBXs, routers,
switches. phones, networks, video teleconferencing, etc.).
Technologies: J.D. Edwards Enterprise software for: Finance (G/L, A/R, A/P), Sales Order Processing,
Distribution, Warehousing, Purchasing, Shop Floor Control, Bill of Material, Materials Resource Planning;
Data W arehouse and Data Mining (ShowCase Strategy and Cognos Impromptu); Electronic Data
Interchange (EDI) transactions (810, 850, 856, 852, 832, 867, 861, including vendor managed inventory) and
software (e.g. Sterling' Gentran); Java, RPG, and Visual Basic.
Replaced old back office business software with Y2K-compliant software from J.D. Edwards.
Enhanced warehouse using wireless hand-held barcode scanners and robotic carts.
Updated factory floor manufacturing system software and hardware.
Implemented dedicated T1-based video teleconferencing system;
Researched and installed new PBX
Implemented a complete company-wide Internet access and setup web servers for internal
manufacturing staff web page development and deployment allowing for a much improved knowledge
transfer of plant manufacturing engineers and manufacturing metrics to be published without the
dependence on the IT staff.
Page 4 of 4
James F. Dougherty
Implemented a BI/DSS system to facilitate real-time non-batch financial and plant
performance reporting to all networked PCs.
Consolidated 3 month-end close processes into one.
Improved warehouse pick accuracy form 94% to 99.99%.
Aydin Computer & Monitor, Horsham, PA. April 1987 – May 1995
Held many positions from 1st line manager to Assistant Vice President of Software Engineering
Held Government DoD Secret Clearances '87-'95
Technologies: UML and Use Cases; Object Oriented Application Design (OOAD); MIL-STD-1521, DOD-STD-
2167 and the IEEE Software Engineering Standards; Agile Extreme, and SCRUM development
methodologies; SEI CMM level 2 & 3 procedures & policies for software design, development, testing, quality
metrics; The COCOMO software estimating / C/C++, Pascal, Fortran, Visual Basic, Ada, COBOL; Assembly
languages: IBM BAL 360/370; Digital VAX and PDP 11 family; Motorola 68xx and 680x0 family; Intel 805x,
808x, 80x86 family; Zilog Z80, HD64180; Mostek 6502; RCA 1802; Texas Instruments TI 9900, TI DSP320.
Responsibilities: A $200M defense, electronics, and communications manufacturer of: Secure Internet routers
and gateways; Command, Control, and Communications (C3) systems; air traffic control, air surveillance, and
air defense systems; Integrated NATO radar data systems; and flight telemetry data acquisition and analysis
systems. My department budget averaged $20M annually. I was responsible for over 100 engineers,
programmers and outside contractors. Hands-on management and technical direction of the software
engineering and IT department at this division, including SEI (Software Engineering Institute) CMM-based
software development (Level 2 & 3) process improvement and oversight. Key tasks included: systems
administration, new business development, customer requirement analysis, proposal preparation, product
specification, architectural system specification, work estimation and job costing, project and program
management including budget, customer training, marketing and sales support.