1. Karthik.C
Mobile: +91-9738176236
Email: karthikChinnadurai@yahoo.co.in Windows Technical Specialist {6 Years}
----------------------------------------------------------------------------------------------------------------------------------------------------------------
Professional Summary:
 A Professional with 6 years of experience in the IT Industry as Engineer.
 Extensive experience in Implementation and Administration of various
Operating systems like Windows 2008/R2, 2012/R2 and 2003 Servers, XP, Vista, Win 7 and Applications.
 Hands on experience in Active Directory Services; Active Directory Group Policy Objects (GPO), Group Policy
Management Console (GPMC), DHCP, WINS, and DNS.
 Hands on experience in WSUS, SCCM and SCOM.
 Good experience in Tivoli Storage manager, Microsoft Clustering.
 Hands on experience in IIS.
 Hands on experience on Problem Management to perform RCA for repeated and major issues.
 Good Exposure in Process and Tools. Team operational model is on ITIL.
 Providing solution at highest level and interacting and escalating with global meeting for highly critical issues.
 Worked as backup for Team lead by maintaining team size of 22 members.
 Provide reports to the management as required.
 Extensive documentation and training experience.
 Successful project and technical team leader and motivator.
Technical Expertise:
 Operating Systems Windows 2003 server, Windows 2008/R2 server, Windows 2012/R2
server, Windows XP, Vista, Windows 7 & VM ware.
 Data Base Active Directory, SQL Database.
 Windows Skills Worked on remote consoles like HP iLO,TeamViewer , Lenovo Easy
Manage, Patch update and OS Backup. AD, DHCP, DNS, WSUS,
Clustering, DFS, IIS,CRM, MDT and SCCM 2007/2012,SCOM
2007.Troubleshooting day to day issues/incidents and requests. Disk
Management, WinDebug (BSOD root cause Analysis) TSM.
 Servers HP, Dell and IBM servers.
 Tools Ticketing Systems like BMC Remedy, CISM.
 Storage Windows Storage Server (iSCSI),EMC, Netapp
 Virtualization Having good knowledge on VM ware. Worked on VMWare, Hyper-
Virtual PC, Vcenter Client & Vsphere Web Client

2. Technical Certifications:
70-640(Microsoft Active Directory)
70-410(Installing and Configuring Windows server 2012)
70-411(Administrating Windows Server 2012).
Employment History:
Organization Designation Period
Infosys Technologies Technology Analyst Oct 2014 to Till Date
Magna Infotech(Deputed on Volvo IT)
Windows Server
Production Engineer
July 2013 to Oct 2014
Cardinal Tech Sol PVT LTD(OLD name:
Candor Solutions)
System Administrator April 2010 to Feb 2013
Organization: Infosys Technologies (October 2014 to Till Date).
Designation : Technology Analyst
Role: Windows and VMware Administrator (Oct 2014 to Till Date)
Key Projects / Clients handled across assignment:
Daimler(Mercedes Benz),
 Providing IT virtual infrastructure support for VMware ESXi and more than 5000 Windows Servers(Win
2003,2008/R2,2012/R2).
 Monitoring the Windows OS alerts by SCOM and Troubleshooting the issues Respectively
 Performing RCA for all high critical incidents, server hardware and OS related issues
 Having good working knowledge on Active Directory, DNS and DHCP
 Troubleshooting SCCM Client issues, analyzing and fixing the client issues.
 Emergency critical security updates deployment for production servers through SCCM.
 Creating, Configuring and Troubleshooting Cluster Environment.
 Managing and supporting for Virtual servers through Virtual Center.
 Migrating VM servers from one cluster to other cluster.
 Creating and managing the resource pools and adding the VM’s into the resource pools.
 Creating and managing virtual machines, templates and installing VM tools into VM’s.
 Configuring the CPU, Memory and Hard disks for the Virtual Machines.
 Performing DSM upgrade and Storage Migration from Netapp to EMC.
 Server commissioning and Decommission (Physical & VM).
 Monitoring VM’s and ESXi server (CPU, Memory , Disk and network utilization)
 Moving VM’s from one ESXi to Other ESXi and One LUN to another LUN by using VMotion and Storage VMotion.
 Creating VMFS Data stores by using the LUNs assigned by SAN
 Working on Creating, Deleting and Reverting snapshots.
 Providing support for TSM backup configuration and troubleshooting (TBMR, CBMR, TSM)
 Transaction from outsourced partner.
 Provided Training and created documents for Standard Operating Procedures (SOPs).
 SPOC for external clients for supporting Server Management, Patch updates and infra support.
 Having good knowledge on creation of Virtual switches, ports and port groups
 Having good knowledge on Migration physical servers to virtual servers using VMware converter (p2v)
 Managing the VM’s using virtual center server and Vsphere client and web client.
 Troubleshooting ESXi hosts, Virtual machine issues and performance issues.
 Updating patches on ESXi host by using VMware update manager.
 Performing planned & unplanned outage request from the client request’s.

3.  Working in ITIL process and giving both L2 and L1 support and working on day to day user request issues by mail
and incident
Notable Accomplishments
Bagged Certificate in recognition of outstanding support and contribution in successful completion of Daimler EDC
NACOS Migration Project in the month of July 2015.
Organization: Magna Infotech(July 2013 to Oct 2014).
Designation : Window Server Production Engineer
Role: Windows Server Administrator L1/L2
Key Projects / Clients handled across assignment:
Volvo IT,
 Build new windows servers (Physical and Virtual machines) as per the requirement.
 Managing and supporting the hardware and OS through remote by using ILO.
 Managing and supporting for Virtual servers through Virtual Center.
 Migrating VM servers from one cluster to other cluster.
 Providing L1 and L2 support for windows server 2003, 2008/R2 and 2012/R2.
 WSUS and SCCM for patching and software deployment.
 Experience in administration on Active Directory users and groups.
 Involved in Transition project.
 Implementing and Administering RAID as per requirement in Windows.
 Perform Disk expansion as requested.
 Server Decommission (Physical & VM).
 Maintaining and configuring and troubleshooting DNS, DHCP servers.
 Installing configuring and managing Microsoft Windows Server update Services, and administering/updating of
windows patches.
 Analysis of Security Alerts and Implementation of Microsoft Patches.
 Installed complex hardware and software upgrades to ensure work is performed as per the company policy.
 Created and implemented recommendations to improve scalability and performance.
 Provided Training and created KB documents for Standard Operating Procedures (SOPs).
Notable Accomplishments
 Got appreciations for taking KT transition from HCL team during migration Project.
Organization: Cordinal Tech Sol PVT LTD (Old name: Candor Solutions) (April 2010 to Feb 2013).
Designation : System Administrator.
Responsibilities:
 Providing support for all windows servers 2003, 2008/R2.
 Supporting all desktop related issues.
 Performing RCA for all high critical incidents, server hardware and OS related issues.
 Administration and support of Active Directory infrastructure.
 Managing AD sites and its replication.
 Administration of Users, computer & Organization Unit management in AD.
 Creating, linking and applying group policy at OU and Domain level & Forest Level.
 Implementing and Administering RAID as per requirement in Windows.

4.  Involved in Purchase of new server, Printer and IT equipment’s and involved in raising PR.
 Implementation and administration of DNS, DHCP, WSUS.
 Addition/deletion of alias/host in DNS Server.
 Handled Switches, Routers, Wireless Access Point and Hardware Firewall Devices
 Preparing monthly work status report and updating technology specific documents
Notable Accomplishments
Received the certificate for Appreciation of my Hard work and dedication to the company.
Academic Qualification:
S.NO Qualification Institute/school Year of Passing Percentage
1.
Bachelor of Engineering in
Computer Science(CSE) 4 Years
Duration
VMKV Engineering College,Salem 2009 78%
2. +2 Higher Secondary Siwalik Matric Hr.SEC School 2005 85.5%
3. SSLC
Siwalik Matric Hr.SEC School
2003 76%
Personal Profile:
Date of Birth : 03rd June 1987.
Nationality : Indian.
Languages Known : English, Tamil and Kannada.
Passport : M3454866 (Valid: 12/11/2014 to 11/11/2024).
Present Address : 2nd
Floor, T.Karunakaran, S.N.T Street, Ulsoor,Bang-560008
Permanent Address : 1/159,P.Chinnadurai, Selvapuram, Kovilpalayam(P.O.),Coimbatore- 642110
Declaration:
I hereby declared that the above details are true to best of my knowledge and belief.
Yours Sincerely,
Place: Bangalore Karthik.C