1. MD. GULAM SHAMNANI
E-mail: g.shamnani@gmail.com
Cell: +91-9866075873 / 9700972717
Objective
A Microsoft, VMWare & ITIL Certified System Administrator, Overall 11 Years experienced in
provide complete support in Microsoft, VMWare Virtualization, RedHat LINUX & Storage with ITIL.
I am seeking a position as a technically and managing team in pleasant working environment,
which will permit me to continue practicing and expanding my skill set and knowledge base. I am equally
comfortable and qualified for a senior technical lead position.
Certification
Microsoft Certified of Systems Administrator (MCSA) – 2003 & MCP - 2012.
VMware Certified Professional – VCP 5.0
ITIL® Foundation Certificate in IT Service Management.
Six Sigma Green Belt Certification.
Completed various Internal certification like (Tools for Managing Virtual Teams 2013 VMS, Cloud
Computing Arch and Apps, Performance Management Processes for IT, Quality Management System)
Technical Skills
Infrastructure:
1. Planning IT Infrastructure, Design, Implement and configure the Physical &
VMware Virtualization Infrastructure.
2. Proficiency in installation & troubleshooting of Rack Servers, Blade Server,
like HP, Dell, IBM and Assemble Confidently.
3. Install and Configure Hardware RAID Level (0, 1, 3, 5, 1+0, 0+1, 50)
MS-Windows:
4. Streamline Confident on Install and troubleshoot of the Advance Windows
tools like Active Directory, DNS, Cluster, Group Policy and Network Load
Balance (NLB) in Windows Server 2012/2008/2003.
5. Confidently worked on Microsoft Patch Management Tools like WSUS &
SCCM and Implement of DNS & TCP/IP related Services-DHCP/DNS/WINS.
6. Strongly knowledge to Configure and Manage IIS 8.5, 8.0 & 7.0 (Website, & FTP)
Web Server in Windows 2012, 2008 & 2003. Manage IIS request via NLB.
VMWare & Hyper-V:
7. Install, configure and Migrate big Infrastructure of VMware ESXi-5, 5.5,
VCenter server, VMware update manager.
8. Confidently configure HA, DRS, FT, Hosts/Storage V-Motion, Resource Pool,
VM’s, Clone and Templates. Worked on VMWare convertor tools (P2V & V2V).
9. Install MS Hyper–V 2012/2012 R2 core, configure Network, ICSI Storage, Guest
OS, and Provision OS with SCVMM 2012 admin console.
EXCELLENCE SPHERE
Team Management
Virtualization
VMWare
Administration
MS-Windows
2012/2008/ 2003 &
Active Directory
Administration
ITIL Framework
Exchange
Administration
LINUX
Administration
SLA Adherence
Process
Improvement
Documentation &
Automation
2. RedHat LINUX:
10. Confidently install, configure and manage RedHat LINUX 5 & 6.x both (physical & virtual) Environment.
11. Confidently Install and configure Squid Proxy, Samba, DNS, DHCP, LVM Disk Management, YUM repository,
Swap Memory, SSH, Apache, FTP Group and User Management, etc…. on RedHat LINUX server.
12. Very confidently doing patch management and troubleshoot on RedHat LINUX server issues.
Monitoring/Storage/Ms Exchange/backup, etc…:
13. Install and configure multiple monitoring tools like (NetIQ, HP CIM, IBM Director, HP SIM, HP-
Management Tool, Internet Scanner, Web Sense). Install and configure RSA tools.
14. Very well experience on ITIL - Change Management & Incident Management BMC Remedy system.
15. Confidently Install and Configure SAN/NAS Fiber Utilities (QLogic SANsurfer, HP SANworks P2000).
16. Confidently install and configure MS Exchange server 2010. Perform backup and restore Exchange server
Database. Independently configure and troubleshoot on client email account.
17. Friendly Manage of Active-Active and Active-Passive Windows Cluster Server. Install MS Exchange on
cluster server.
18. Independently connect, Install and configure storage device on physical and virtual environment.
19. Independently Worked on Backup Tools (VERITAS, Data Protector & Symantec) SAN and LAN Network.
20. Friendly Worked on SQL Server 2K/05, Configure Schedule Backup and User management.
21. Independently Worked on Antivirus (MacAfee, Symantec Corporate Edition 10.0.1, Trend Micro 8.0, etrust 7.1 )
Educational Background
Academic
Master of Business Administration from Osmania University.
Bachelor of Science in Information Technology (B.sc (IT)) From Sikkim Manipal University.
WORK EXPERIENCE DETAILS:
AT&T Global Business Services India Pvt Ltd
Sr. Associate, Systems Administration
(28th
March 2011 to Till date)
Skills & specialties:
Managing 15000+ Servers on Windows 2012/2008/ 2003, Exchange 2010 and RedHat
LINUX,Platform including, VMWare ESXESXi, Cluster Servers, AD, DNS, DHCP and SCCM for all 20
Datacenters in North America, Europe, Asia.
Responsibilities :
1. Managing CAB meetings (scheduling, coordinating)
2. Windows 2000(legacy), 2003, 2008 and 2012 Server administration –Resolving various trouble tickets.
3. Active Directory Management (Maintenance, Implementation and configuration), DNS, DHCP.
4. Handle and Manage the Windows Active-Active, Active-Passive Failover Cluster build and NLB.
5. Install RedHat LINUX (RHEL 5.x & 6.x) on physical & Virtual server with Kickstart. Configure /swap partion.
6. Install and configure Squid Proxy, Veritus NetBackup, Storage client, Samba, LVM Disk Management,
YUM repository, Swap Memory, SSH and company standard application on RedHat LINUX server.
7. Map Multiple LUNS over SAN & NAS storage to Linux server. Configure patch management.
3. 8. Confidently install and configure MS Exchange server 2010. Perform backup and restore Exchange
server Database. Independently configure and troubleshoot on client email account.
9. Enterprise Cloud systems planning and resource management
10. Budgeting and auditing Cloud infrastructure.
11. Extensive knowledge on ITIL Frame work and Service Management(Incident, Change, Request, Problem)
12. Good understanding on Service management methodology including high availability and DR
13. Good knowledge on Microsoft Application services such as Microsoft Share Point, IIS and SQL Server.
14. Handling Escalation tickets, vendor meetings and client calls transferred from Level 3 and Level 2
15. Sound knowledge on implementation (DesigningInstallation) and configuration of Virtualization
products such as Microsoft Hyper-V and VMware.
16. Extensive datacenter migration experience using various versions of VMware (VMware ESX 4.x. ESXi
5.x , Virtual Center 4.x,vCenter 5.x
17. Good Hands on Experience on using ChassisServer Hardware Management tools like HP Enclosure
Enterprise Manager Suite.
18. Configuration changes and application upgrades/releases.
19. Scheduling and deploying patches on large number of servers (Bulk activity).
20. Alerts monitoring (critical and minor) such as disk full, Unexpected shutdown and etc.
21. Advance level Hardware Support for Intel Servers (X86X64) such firmware up gradation, dump analysis
22. Server Re-builds and Restoration of services intact
23. VDS,DRS,HA configuration and Resource Pool Reservations
24. Configuration of VMware update manager and Operations Manager 5.x
25. Good exposure on various backup products configuration such as VERITAS,IBM and Symantec
26. Installing and configuration of SQL database for various VMware products.
27. Handling and Managing Application servers such as Exchange, SQL, IIS, Apache including clustering setup
28. An active part in weekend activities and maintenance in the global datacenters and ensures smooth
running operations without affecting the production outage.
29. Highly involved in corporate business application deployments from the windows servers perspective.
30. Experience in various RAID configurations (0, 1, 3, 5, 10, 0+1)
31. Cloning of windows VM servers using the Template wizard.
32. Designing and Implementing Cloud applications by closely interacting with Developers
33. Mentoring New hires with process to help them overcome the learning curve
Ness Technologies
Senior Engineer (ISG)
(4th
May 2009 to 28th
Feb 2011)
Skills & specialties:
Managing 5000+ redhat Linux(RHEL 4 & 5), Servers on Windows 2008/2003/200 Platform including
VMWare ESXESXi, Cluster, AD, DNS, DHCP, and Servers in Production Environment with complete ITIL, SLA
process for Invesco client across 8 Datacenters in North America, Europe and Asia.
Responsibilities :
1. Install and Configure blade and rack servers - HP-Proliant, IBM, Dell PowerEge (Proliant
BL10e,BL20p G3, DL 320, DL360, DL380 G2 – G5, DL580 – G3, IBM X225, 335, 336, 345, 35550,
360, Dell PowerEdge 1650, 1750, 2550)
2. Install the Hardware Level Raid (0, 1, 3, 5, 10, 0+1).
3. Control all Server Administration from Onboard Administrator Consol (ILO) and Trouble shoot
4. Install Redhat Linux (RHEL 4 & 5) on physical and Virtual servers.
4. 5. Install and configure Squid Proxy, Samba, DNS, DHCP, LVM Disk Management, YUM repository,
Swap Memory, SSH, Apache, FTP Group and User Management, etc…. on RedHat LINUX server.
6. Promate AD, Create User Account, Link the GPO According to OU.
7. Hands on experience to create, manage, backup and troubleshoot on infrastructure AD, DNS and
DHCP. Friendly on Build servers as Physical and Virtual from SCCM Image.
8. Confidently install and configure MS Exchange server 2010. Perform backup and restore
Exchange server Database. Independently configure and troubleshoot on client email account.
9. Worked on multiple monitoring tools (NetIQ, HP CIM, IBM Director, HP SIM, SCOM).
10. Create a job for Scheduled and Manually Microsoft Monthly patching via SCCM and generate
report.
11. Friendly worked on BMC Remedy (ITIL) – Change Management & Incident Management.
12. Hands on experience to resolve any client issues via BMC Remedy INC, VOIP call, or email.
13. Strongly worked on multiple infrastructure domains and keep on eye to replication.
14. Worked on replication tool as Replistor Reliability Software V-6.3.1.3 (EMC Corp) for replicate the
important information from different site.
15. Very well experience on file, directory & sub-directory level permission. Any file or directory restore as user request.
16. Worked on vmware 4.0 to create, manage and backup/restore a Virtual server.
17. Daily, weekly and monthly conference call from different zonal manager.
18. Strongly worked on Install, configure and manage McAfee Antivirus.
WebTek Labs Pvt. Ltd. (Microsoft.)
Server Support Engg.
(1st
July 2008 to 30th
April 2009)
Skills & specialties:
Managing 3000+ Servers on Windows 2003/Windows 2000 Platform in Microsoft Onsite Client to
manage OS, AD, DNS, DHCP, Windows Cluster and responsible of large number of web Application Support
and Manage Database, Backup, AntiVirus.
Responsibilities :
1. Install and Configure HP DL and Blade Server (HP Proliant BL 460C G5, 380 DL)
2. Install the Hardware Level Raid (0, 1, 3, 5, 10, 0+1).
3. Control all Server Administration from Onboard Administrator Consol (ILO) and Trouble shoot
4. Promate AD, Create User Account, Link the GPO According to OU.
5. Implement Teaming for Network Load Balance through HP Teaming Tool for Data IP and
Configure management IP for taking the backup and other activity.
6. Install SQL 2K/2K5 Create Database and Users, Configure Schedule and Manual Backup.
Remove the Deadlocks.
7. Configure the Backup According to Company policy and Taking the Online and Offline Backup of
American InfoServ Ltd.
Network Administrator
(27 Nov 2007 to 30th
Jun 2008)
LID Jewelry India Pvt. Ltd.
System Administrator.
(11th
Dec 2005 to 11th
Nov 2007)
1. Install, Configure, Manage and Troubleshoot of Dell and HP Server (Dell Power Age 2800 & 2900, IBM
x-Series 226).
5. 2. Independent Configure and Troubleshoot of Raid Level (Level 0, 1, 3, 5, 10).
3. Installation, Troubleshoot and update of SBS 2003 and Windows 2000, 2003, XP,9x.
4. Independent Create and Manage of AD, DNS, DHCP, IIS 6.0, Group Policy.
5. Friendly Install Redhat Linux (RHEL 4) on physical servers.
6. Install and configure Linux server Network, domain and install packages.
7. Very Friendly Creating and Management of Active Objects. Assign Permission by User and Group
wise. Implement of Group Policy by OU.
8. Independently Install, Manage and Troubleshoot of MS Exchange 2003 and ISA Server 2006.
9. Very Independently Schedule and Manual Backup Management of AD, DNS, DHCP, IIS File Sharing
and Exchange Server.
10. Install, Implement and Update Symantec Anti Virus Corporate Version 10x. Deploy Server to Client by
Consol.
11. Install, Configure and Manage of SQL 2k and 2005 Database. Daily Scheduling Backup of SQL
Database.
12. Exchange Server, File and print Servers, SQL Database Server and All Network Servers.
13. Install, Configure and Manage of Red-Hat Linux Server 4.0 Ent. Configure Samba, NFS and Squid
Proxy.
14. Independently Configure and Troubleshoot of D-Link Router, Firewall (DFL 900 Series).
15. Installed and configured Wireless Router (D-Link Dir 615, DI 524).
16. Install and Manage Big Structure of LAN with 12 D-Link Switches with Cable structure of CAT 6.
17. Manage and Provided Technical Support of LAN, WAN and Server.
18. User Friendly Installation and Configure of Laptop, Workstations, Printers, Scanner, Faxes, etc…
19. Installation and configuring to network Bio-Metric Attendance System and CCTV with Public IP.
Datapro Info World Ltd.
System In-Charge.
(5th
August 2004 to 30th
November 2005)
1. Install, Configure and Troubleshooting of Windows 2003, 2000, NT4.0, Win98 and Win XP Home and
Professional.
2. Installation of latest service packs on Windows 2000 server/Windows NT 4.0 server, Windows XP.
3. Provided Second Level Technical Support - Customer Service. Supported LAN.
4. installed and Configured Application (Microsoft Visual Studio 6.0, Microsoft .NET 2003 and 2005,
Oracle 10g, ..etc )
Personal Information
Name : Md. Gulam Shamnani
Father’s Name : Md. Jamshed Ali
Date of Birth : 5th
April 1982
Languages Known : English, Hindi, Urdu, and Telugu.
Nationality : Indian
Present Address : H.No. 9-4-135/D/15, Flat No-5, Vali Colony
Tolichowki, Hyderabad – 500008,
