1. RANDY J. LINN
515-650-0463 randylinn74@gmail.com
Career Summary
An accomplished manager with extensive experience in sales and operations with a proven track record of delivering
successful results at three different corporations. A dedicated individual who possesses strong organizational skills and
can bring teamwork, integrity and a winning attitude to any organization. My many years of experience will provide
added value and positive results to any organization.
Professional Experience
H-E Parts Distribution (Des Moines, IA Branch) 3/2015 to 11/2015
H-E Parts Distribution is a global supplier of quality replacement parts for heavy construction machinery including Caterpillar, John
Deere & Komatsu equipment.
Branch Manager – (Des Moines, IA)
Responsibilities included managing all aspects of the business including operations, sales, production and profitability.
Hire, train and support a sales staff to provide superior customer service and product expertise.
Provided sales leadership and established metrics for sales call reporting and customer follow-up.
Implemented Salesforce.com CRM system to the outside sales staff and E-shipping to Operations.
Held weekly communication meetings with the entire company to provide transparency and improve morale.
BASF CORPORATION (Formerly Becker Underwood), Ames, IA 2010 to 2014
BASF is one of the world’s largest Chemical Company’s and is headquartered in Germany.
Sales Manager – (Ames, IA)
Managed a national sales force with a concentration in the landscape coatings division focusing sales efforts in the
United States and Canada. This division also sold and serviced landscape coatings equipment to product end users
throughout North America. Successfully managed and coached 9 outside territory managers and 1 inside sales rep.
Determined pricing parameters and assisted in negotiating price with key accounts.
Exceeded overall growth and profitability targets each year.
Record sales achieved in 2014 with growth of 10% over 2013.
Increased equipment sales by $1M in 2014 to a record $4M.
Surpassed Pre-Tax profitability targets annually.
Proudly retained the entire sales team and kept them focused and motivated through an acquisition.
Strategically planned for organic growth and new customer sales annually with a net customer gain of 30
new accounts in 2014 accounting for $400K in additional revenue. Organic growth for the same period
increased $4.7M from previous year.
PELLA CORPORATION, Pella IA and Minneapolis, MN
Pella is the world’s 2
nd
largest manufacturer of windows and doors with distribution throughout North America and in select
international markets.
Segment Business Manager – (Pella, IA) 2004-2010
Responsible for the in-home retail selling process of replacement windows and doors through independently owned
Pella distributors. The process included installation and financing. Managed 11 independently owned and operated
sales branches. Responsible for overall growth, customer satisfaction and profitability targets annually.
Implemented a lead management system to track every selling opportunity resulting in an increase in close
ratio from 25% to 40% in one year.
Achieved positive growth every year including 20% in 2010.
Successfully facilitated 3 Pella branch transitions to new owners.
2. Randy J. Linn
515-650-0463
randylinn74@gmail.com
General Sales Manager – (Minneapolis, MN) 1998-2004
Managed this Pella owned distributorship with overall responsibilities for growth, customer satisfaction and profitability.
This Pella owned subsidiary had 120 team members.
Increased sales from $17M to $35M in 4 years.
Initiated segmentation among the sales force to drive focused selling processes. Results included increased
market share of 20% and improved sales force retention of 40%.
Exceeded budgeted P&L targets each year.
National Sales Manager - (Pella, IA) 1993-1998
Managed all facets of sales and selling processes through the entire Pella distribution network. Hired and trained 9
Regional Sales Managers. Managed the sales results of 70 independently owned and operated Pella branches.
Organized and facilitated 5 annual National Sales Meetings around the U.S. including determining overall
meeting agenda and topics, reviewing and approving all presenters and content of their presentations, and
facilitating awards criteria used to reward top performers.
Grew top line revenue from $300M to $580M in 5 years.
Regional Sales Manager - (Pella, IA) 1989-1993
Oversaw and managed the sales efforts of 18 independently owned distributors in 2 different U.S. territories
(Northeastern and Western states). The job involved 70% annual travel.
Achieved annual sales growth of 15-20% on a consistent basis.
Developed a branch management process which improved distribution ownership changes, forced or
unforced, as they occurred.
Successfully transitioned ownership of 6 underperforming branches in 4 years.
Plant Manager - (Pella, IA) 1984-1989
Responsible for overall production, unit cost, safety and quality of the Pella patio door division. The door plant included
a total of 320 employees. Managed the performance and daily activities of 11 production managers.
Achieved consistent annual productivity, quality and safety results.
Established safety protocol that lowered the Recordable Injury Rate by 25% in 1 year.
General Foreman – (Pella, IA) 1980-1984
Lead the overall production, unit cost, quality and safety performance of 6 assembly lines consisting of 170 team
members and 5 production managers.
Achieved budgeted cost and quality results year over year.
Improved inventory accuracy from 93% to 99.8% in 2 years.
Education
Bachelor of Arts Degree Business & Industrial Technology University of Northern Iowa
Post Graduate Course Work (16 hours) Drake University
Accounting I & II Refresher William Penn University
Training - Organizations
Continuous Improvement (Kaizen) Team Leader Certification – Led 5 teams in 3 years at Pella Corp.
Member of President’s Network / Minneapolis, MN (Group of 20 business executives meeting monthly).
Dale Carnegie Certification.
Sales Training – Action Selling, Seibel, Gold Mine, CRM (Lead Management Certified Trainer).
Executive Board Member of NY-STAR. (This organization oversaw and established energy efficiency building
standards in the state of New York).