The document is a resume for Heidi Krueger, who has over 10 years of experience as an executive administrative assistant. She has experience in tasks like managing calendars, correspondence, presentations, and complex projects. Her resume lists roles she has held with various companies, demonstrating skills like managing databases in Excel and Access, bookkeeping in QuickBooks, and handling confidential information. She has a background in real estate, dental assisting, and is currently pursuing a Bachelor's degree in Government.

1. HEIDI L. KRUEGER Page 1
of 2
15 Aspen Court El Sobrante, CA 94803(512) 417-4709 CellularEmail: heidikrueger1@gmail.com
Successful Executive Administrative Assistant with over 10 years experience as a self-
motivated professional in high level executive secretarial support and customer service.
Proven ability to multi-task, handle multiple complex medium scale projects from start to finish
as well as task implementation and delegation, and superb speaking and presentation skills.
QUALIFICATIONS
 Juggled Multiple Deadlines In A Fast-Paced
Environment.
 MS Word, Mail-Merge, Letters, Labels, & Envelopes.
 Excel, Outlook & Internet Research.
 MS FrontPage & Visio, PowerPoint, Access &
Publisher.
 QuickBooks, And QuickBooks Register.
 Planned & Managed Conferences & Work-Shops.
 Applied Discretion & Confidentiality To
All Avenues Of Management.
 Work Well Independently & In A Team.
 Analyzed Restructured Of Existing
Systems To Maximize Efficiency.
 Corresponded, Calendared, Data Entry,
Proofread, & Filed.
 Implemented Complex Organizational
Structures.
RELEVANT EXPERIENCE
Administrative Assistant, Agilent Technologies for Black Box through Insight Global (8/10-9/10)
• Assisted the onsite project manager as well as 10 other managers with follow-through of data
changes, so all are receiving the same accurate data information.
• Assisted on a special project to research, compile, reconcile for accuracy data port information for
telecommunications.
• Designed and maintained a complex organization system.
Data Clerk, Pacific Crossing for Dell Financial Services (2/09-5/09)
• Assisted as a temporary contract employee on a special project to gather, disseminate, and
compilation of customer payment information.
• Used advanced Excel formulas such as V-Lookup, Concatenate, and ‘IF’ formulas.
• Learned new program platforms such as Infolease, Batch Log, I-Vault, and Lockbox access.
Student, CSUS & University of Jordan, Sacramento, CA & Jordan (7/07-9/08)
• Studied the Arabic language abroad in the country of Jordan.
Executive Administrative Assistant, Al-Arqam School, Sacramento, Ca (9/06 - 06/07)
• Assisted with special projects have included compilation and completion of the Inter-Baccalaureate
application for accreditation purposes, managing the application process for a Pre-Kindergarten
program to its completion, preparing extensive documentation for WASC accreditation.
• Prepared flyers, presentation materials and functional spreadsheets with formulas using
PowerPoint, Publisher, and Excel.
• Planned, organized, managed, and implemented conferences, meetings, and events.
• Answered in depth and confidential correspondence for executive board members, parents and
principal and vice principal with discretion.
• Calendared for principal and vice principal and school board members for all meetings,
conferences, appointments, and task managing.

2. HEIDI L. KRUEGER Page 2
of 2
15 Aspen Court El Sobrante, CA 94803(512) 417-4709 CellularEmail: heidikrueger1@gmail.com
Administrative Assistant, AddVenture Properties, Sacramento, Ca (5/06 – 7/06)
• Provided a wide range of general office support for a commercial property management firm that
provides management for local area developers.
• Executed extensive documentation and handling of confidential information.
• Synchronized complex detailed events including “Chip In Fore Charity” while fundraising and
facilitating collections of contributions.
• Organized, developed, and implemented structures.
• Streamlined effective operational procedures.
• Assisted management with special projects and synchronizing itineraries.
• Facilitated correspondence, database development, filing, faxing, and data entry.
• Compiled documents for Mail merging; letters, labels, mailers, promotional materials.
Realtor, Keller Williams Realty, Fair Oaks, Ca (6/04 – 8/07)
• Prepared multiple presentations, flyers, and mailers to present to prospective clients using
PowerPoint, Publisher, and Word as well as the database on the KW website.
• Coordinated and delegated multiple transactions requiring me to multi-task with the utmost detail to
ensure no legal issue goes unattended to.
• Specialized in procurement, and management with investors for investment properties.
• Organized every transaction with Outlook and Task Manager to ensure no small detail went
unattended, and so that all inspections, and paperwork were completed according to legal and
professional guidelines.
• Researched and analyzed laws to protect myself and my clients.
• Record management, reports and organized records keeping.
Office Manager, Golden Janitorial Supply, Auburn, Ca (2004)
• Managed payables and receivables using QuickBooks Professional.
• Performed assessments, resolved service issues, and maintained client relationships.
• Implemented the Setup of intricate accounts and filing systems from hand ledger to a complete
electronic system using QuickBooks Professional & QuickBooks Register.
• Created an Inventory Management system using Access as a database then importing it to
QuickBooks.
• Prepared financial reports every week and month to indicate profits and losses.
• Procured and managed budget guidelines.
• Administered data entry of all inventory utilizing Microsoft Access.
• Managed bookkeeping, and inventory management, using QuickBooks Professional.
Executive Assistant / Registered Dental Assistant, Palo Alto Dental Group (Palo Alto, Ca), Folsom Family
Dental (Folsom), & Dr. John Sobieralski (1994 – 1999)
• Processed claims, generating correspondence, and pursuing collections, and insurance claims.
• Greeted clients and scheduled appointments, and calendar management.
• Ordered necessary supplies according to budgetary guidelines.
• Expedited insurance claims and processing, while solving various insurance disputes.
EDUCATION
Folsom Lake Community College 2002 AA Equiv.
Bachelor of Arts, Government California State University, Sacramento, CA 3+Years Complete