1. UNIT IV – DIRECTING
FOUNDATIONS OF INDIVIDUAL AND
GROUP BEHAVIOR
R.ArunKumar,AP/Mech,RIT
2. SYLLABUS
Foundations of individual and group behaviour – motivation –
motivation theories – motivational techniques – job satisfaction –
job enrichment – leadership – types and theories of leadership –
communication – process of communication – barrier in
communication – effective communication –communication and
IT.
R.ArunKumar,AP/Mech,RIT
3. Objective:
To perceive the concept of motivation and the process of
communication in directing.
Outcome:
The student will be able to illustrate the different theories of
motivation and leadership.
R.ArunKumar,AP/Mech,RIT
4. DIRECTING:
Directing is the process of driving entire workforce towards
objective of organization without deviation.
R.ArunKumar,AP/Mech,RIT
5. DIRECTING:
Every organization is composed of individuals.
Unless a manager understands individual’s behavior, he / she
cannot get the things done by others.
R.ArunKumar,AP/Mech,RIT
6. INDIVIDUAL BEHAVIOUR:
The various factors that leads to individual differences are
physical characteristics, personality, attitude, memory, etc.
R.ArunKumar,AP/Mech,RIT
7. IMPACT OF INDIVIDUAL BEHAVIOUR:
Few may feel comfort with rules, few may not.
Few may prefer democratic leaders and few may autocratic
leaders.
Few may enroll themselves in an union, some may don't.
Expectations of wages also differ.
R.ArunKumar,AP/Mech,RIT
8. BEHAVIORAL MODELS:
1. Rational economic models:
F.W. Taylor, Henri Fayol, Adam Smith have used this model.
Individual evaluates various courses of any actions in terms of
economic benefits.
Higher the doses of economic incentives, higher will be the
output.
R.ArunKumar,AP/Mech,RIT
9. BEHAVIORAL MODELS:
2. Organization man models:
Whilliam Whyte propounded this model.
This model proposes that group is the source of creativity for
individuals.
Individual produces more when he has to coordinate with
others.
R.ArunKumar,AP/Mech,RIT
10. BEHAVIORAL MODELS:
3. Social man:
Social man concept expresses that performance of an individual is
influenced and motivated by social variables.
Individual relies more on social recognition than economic
rewards.
R.ArunKumar,AP/Mech,RIT
11. BEHAVIORAL MODELS:
4. Self actualizing man:
This model is based on Mc Gregors’ theory and Maslow’s
theory.
Individual is self motivated and self controlled.
Individual performs to the peak in an environment of freedom
and autonomy.
R.ArunKumar,AP/Mech,RIT
12. BEHAVIORAL MODELS:
5. Complex man model:
Proposes that behavior of an individual is unpredictable.
Individual needs vary and it causes individual differences.
R.ArunKumar,AP/Mech,RIT
13. DETERMINANTS OF INDIVIDUAL BEHAVIOUR:
1. Biographical factors:
a) Gender
b) Age
c) Education
d) Individual abilities
i) Physical abilities
ii) Mental abilities
R.ArunKumar,AP/Mech,RIT
14. DETERMINANTS OF INDIVIDUAL BEHAVIOUR:
2. Psychological factors:
a) Attitude
b) Perception (view)
c) Values
R.ArunKumar,AP/Mech,RIT
15. DETERMINANTS OF INDIVIDUAL BEHAVIOUR:
3. Environmental factors:
a) Economic conditions
b) Technological changes
c) Governmental policies
d) Cultural environment
e) Pay benefits
f) Welfare measures
g) Style of leadership
R.ArunKumar,AP/Mech,RIT
16. DETERMINANTS OF INDIVIDUAL BEHAVIOUR:
4. Organizational factors:
a) Nature of job
b) Job security
c) Work environment
R.ArunKumar,AP/Mech,RIT
17. GROUP BEHAVIOUR:
Group is defined as a cluster of persons who all have came
together to pursue activities of common interests.
In a group, members must be aware of one another.
R.ArunKumar,AP/Mech,RIT
18. REASONS TO FORM A GROUP:
Safety and security needs
Sense of belonging (tendency to live in group)
Work extraction power
Job monotony (relaxation in working environment)
Goal accomplishment
Informational need.
R.ArunKumar,AP/Mech,RIT
19. TYPES OF GROUP:
Functional group
Command group
Interest group
Committees
Formal group
Informal group
Family group
Friends group
R.ArunKumar,AP/Mech,RIT
20. STAGES OF GROUP DEVELOPMENT:
1. Forming stage
Group formation
2. Storming stage
Misunderstanding
3. Norming stage
Coordination begins
4. Performing stage
Dedication
5. Adjourning stage
Deforming of group
R.ArunKumar,AP/Mech,RIT
21. PURPOSE OF GROUP DEVELOPMENT:
1. Mutual acceptance
2. Communication and decision – making
3. Motivation and productivity
4. Control and organization
R.ArunKumar,AP/Mech,RIT
22. CHARACTERISTICS OF GROUP DEVELOPMENT:
a) Role play of individuals
b) Cohesiveness
c) Leadership
d) Behaviour of individuals.
R.ArunKumar,AP/Mech,RIT
23. CREATIVITY:
Defined as the ability to produce new useful ideas through the
combination of known principles and components in novel ways.
INNOVATION:
Innovation is defined as the process execution of creative ideas.
R.ArunKumar,AP/Mech,RIT