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UNIT IV – DIRECTING
FOUNDATIONS OF INDIVIDUAL AND
GROUP BEHAVIOR
R.ArunKumar,AP/Mech,RIT
SYLLABUS
Foundations of individual and group behaviour – motivation –
motivation theories – motivational techniques – job satisfaction –
job enrichment – leadership – types and theories of leadership –
communication – process of communication – barrier in
communication – effective communication –communication and
IT.
R.ArunKumar,AP/Mech,RIT
Objective:
 To perceive the concept of motivation and the process of
communication in directing.
Outcome:
 The student will be able to illustrate the different theories of
motivation and leadership.
R.ArunKumar,AP/Mech,RIT
DIRECTING:
 Directing is the process of driving entire workforce towards
objective of organization without deviation.
R.ArunKumar,AP/Mech,RIT
DIRECTING:
 Every organization is composed of individuals.
 Unless a manager understands individual’s behavior, he / she
cannot get the things done by others.
R.ArunKumar,AP/Mech,RIT
INDIVIDUAL BEHAVIOUR:
 The various factors that leads to individual differences are
physical characteristics, personality, attitude, memory, etc.
R.ArunKumar,AP/Mech,RIT
IMPACT OF INDIVIDUAL BEHAVIOUR:
 Few may feel comfort with rules, few may not.
 Few may prefer democratic leaders and few may autocratic
leaders.
 Few may enroll themselves in an union, some may don't.
 Expectations of wages also differ.
R.ArunKumar,AP/Mech,RIT
BEHAVIORAL MODELS:
1. Rational economic models:
 F.W. Taylor, Henri Fayol, Adam Smith have used this model.
 Individual evaluates various courses of any actions in terms of
economic benefits.
 Higher the doses of economic incentives, higher will be the
output.
R.ArunKumar,AP/Mech,RIT
BEHAVIORAL MODELS:
2. Organization man models:
 Whilliam Whyte propounded this model.
 This model proposes that group is the source of creativity for
individuals.
 Individual produces more when he has to coordinate with
others.
R.ArunKumar,AP/Mech,RIT
BEHAVIORAL MODELS:
3. Social man:
 Social man concept expresses that performance of an individual is
influenced and motivated by social variables.
 Individual relies more on social recognition than economic
rewards.
R.ArunKumar,AP/Mech,RIT
BEHAVIORAL MODELS:
4. Self actualizing man:
 This model is based on Mc Gregors’ theory and Maslow’s
theory.
 Individual is self motivated and self controlled.
 Individual performs to the peak in an environment of freedom
and autonomy.
R.ArunKumar,AP/Mech,RIT
BEHAVIORAL MODELS:
5. Complex man model:
 Proposes that behavior of an individual is unpredictable.
 Individual needs vary and it causes individual differences.
R.ArunKumar,AP/Mech,RIT
DETERMINANTS OF INDIVIDUAL BEHAVIOUR:
1. Biographical factors:
a) Gender
b) Age
c) Education
d) Individual abilities
i) Physical abilities
ii) Mental abilities
R.ArunKumar,AP/Mech,RIT
DETERMINANTS OF INDIVIDUAL BEHAVIOUR:
2. Psychological factors:
a) Attitude
b) Perception (view)
c) Values
R.ArunKumar,AP/Mech,RIT
DETERMINANTS OF INDIVIDUAL BEHAVIOUR:
3. Environmental factors:
a) Economic conditions
b) Technological changes
c) Governmental policies
d) Cultural environment
e) Pay benefits
f) Welfare measures
g) Style of leadership
R.ArunKumar,AP/Mech,RIT
DETERMINANTS OF INDIVIDUAL BEHAVIOUR:
4. Organizational factors:
a) Nature of job
b) Job security
c) Work environment
R.ArunKumar,AP/Mech,RIT
GROUP BEHAVIOUR:
 Group is defined as a cluster of persons who all have came
together to pursue activities of common interests.
 In a group, members must be aware of one another.
R.ArunKumar,AP/Mech,RIT
REASONS TO FORM A GROUP:
 Safety and security needs
 Sense of belonging (tendency to live in group)
 Work extraction power
 Job monotony (relaxation in working environment)
 Goal accomplishment
 Informational need.
R.ArunKumar,AP/Mech,RIT
TYPES OF GROUP:
 Functional group
 Command group
 Interest group
 Committees
 Formal group
 Informal group
 Family group
 Friends group
R.ArunKumar,AP/Mech,RIT
STAGES OF GROUP DEVELOPMENT:
1. Forming stage
 Group formation
2. Storming stage
 Misunderstanding
3. Norming stage
 Coordination begins
4. Performing stage
 Dedication
5. Adjourning stage
 Deforming of group
R.ArunKumar,AP/Mech,RIT
PURPOSE OF GROUP DEVELOPMENT:
1. Mutual acceptance
2. Communication and decision – making
3. Motivation and productivity
4. Control and organization
R.ArunKumar,AP/Mech,RIT
CHARACTERISTICS OF GROUP DEVELOPMENT:
a) Role play of individuals
b) Cohesiveness
c) Leadership
d) Behaviour of individuals.
R.ArunKumar,AP/Mech,RIT
CREATIVITY:
 Defined as the ability to produce new useful ideas through the
combination of known principles and components in novel ways.
INNOVATION:
 Innovation is defined as the process execution of creative ideas.
R.ArunKumar,AP/Mech,RIT

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1. foundations of individual and group behavior

  • 1. UNIT IV – DIRECTING FOUNDATIONS OF INDIVIDUAL AND GROUP BEHAVIOR R.ArunKumar,AP/Mech,RIT
  • 2. SYLLABUS Foundations of individual and group behaviour – motivation – motivation theories – motivational techniques – job satisfaction – job enrichment – leadership – types and theories of leadership – communication – process of communication – barrier in communication – effective communication –communication and IT. R.ArunKumar,AP/Mech,RIT
  • 3. Objective:  To perceive the concept of motivation and the process of communication in directing. Outcome:  The student will be able to illustrate the different theories of motivation and leadership. R.ArunKumar,AP/Mech,RIT
  • 4. DIRECTING:  Directing is the process of driving entire workforce towards objective of organization without deviation. R.ArunKumar,AP/Mech,RIT
  • 5. DIRECTING:  Every organization is composed of individuals.  Unless a manager understands individual’s behavior, he / she cannot get the things done by others. R.ArunKumar,AP/Mech,RIT
  • 6. INDIVIDUAL BEHAVIOUR:  The various factors that leads to individual differences are physical characteristics, personality, attitude, memory, etc. R.ArunKumar,AP/Mech,RIT
  • 7. IMPACT OF INDIVIDUAL BEHAVIOUR:  Few may feel comfort with rules, few may not.  Few may prefer democratic leaders and few may autocratic leaders.  Few may enroll themselves in an union, some may don't.  Expectations of wages also differ. R.ArunKumar,AP/Mech,RIT
  • 8. BEHAVIORAL MODELS: 1. Rational economic models:  F.W. Taylor, Henri Fayol, Adam Smith have used this model.  Individual evaluates various courses of any actions in terms of economic benefits.  Higher the doses of economic incentives, higher will be the output. R.ArunKumar,AP/Mech,RIT
  • 9. BEHAVIORAL MODELS: 2. Organization man models:  Whilliam Whyte propounded this model.  This model proposes that group is the source of creativity for individuals.  Individual produces more when he has to coordinate with others. R.ArunKumar,AP/Mech,RIT
  • 10. BEHAVIORAL MODELS: 3. Social man:  Social man concept expresses that performance of an individual is influenced and motivated by social variables.  Individual relies more on social recognition than economic rewards. R.ArunKumar,AP/Mech,RIT
  • 11. BEHAVIORAL MODELS: 4. Self actualizing man:  This model is based on Mc Gregors’ theory and Maslow’s theory.  Individual is self motivated and self controlled.  Individual performs to the peak in an environment of freedom and autonomy. R.ArunKumar,AP/Mech,RIT
  • 12. BEHAVIORAL MODELS: 5. Complex man model:  Proposes that behavior of an individual is unpredictable.  Individual needs vary and it causes individual differences. R.ArunKumar,AP/Mech,RIT
  • 13. DETERMINANTS OF INDIVIDUAL BEHAVIOUR: 1. Biographical factors: a) Gender b) Age c) Education d) Individual abilities i) Physical abilities ii) Mental abilities R.ArunKumar,AP/Mech,RIT
  • 14. DETERMINANTS OF INDIVIDUAL BEHAVIOUR: 2. Psychological factors: a) Attitude b) Perception (view) c) Values R.ArunKumar,AP/Mech,RIT
  • 15. DETERMINANTS OF INDIVIDUAL BEHAVIOUR: 3. Environmental factors: a) Economic conditions b) Technological changes c) Governmental policies d) Cultural environment e) Pay benefits f) Welfare measures g) Style of leadership R.ArunKumar,AP/Mech,RIT
  • 16. DETERMINANTS OF INDIVIDUAL BEHAVIOUR: 4. Organizational factors: a) Nature of job b) Job security c) Work environment R.ArunKumar,AP/Mech,RIT
  • 17. GROUP BEHAVIOUR:  Group is defined as a cluster of persons who all have came together to pursue activities of common interests.  In a group, members must be aware of one another. R.ArunKumar,AP/Mech,RIT
  • 18. REASONS TO FORM A GROUP:  Safety and security needs  Sense of belonging (tendency to live in group)  Work extraction power  Job monotony (relaxation in working environment)  Goal accomplishment  Informational need. R.ArunKumar,AP/Mech,RIT
  • 19. TYPES OF GROUP:  Functional group  Command group  Interest group  Committees  Formal group  Informal group  Family group  Friends group R.ArunKumar,AP/Mech,RIT
  • 20. STAGES OF GROUP DEVELOPMENT: 1. Forming stage  Group formation 2. Storming stage  Misunderstanding 3. Norming stage  Coordination begins 4. Performing stage  Dedication 5. Adjourning stage  Deforming of group R.ArunKumar,AP/Mech,RIT
  • 21. PURPOSE OF GROUP DEVELOPMENT: 1. Mutual acceptance 2. Communication and decision – making 3. Motivation and productivity 4. Control and organization R.ArunKumar,AP/Mech,RIT
  • 22. CHARACTERISTICS OF GROUP DEVELOPMENT: a) Role play of individuals b) Cohesiveness c) Leadership d) Behaviour of individuals. R.ArunKumar,AP/Mech,RIT
  • 23. CREATIVITY:  Defined as the ability to produce new useful ideas through the combination of known principles and components in novel ways. INNOVATION:  Innovation is defined as the process execution of creative ideas. R.ArunKumar,AP/Mech,RIT