This document outlines an accounts receivable process for a company. It involves collecting a 50% deposit upfront from new clients in the form of a check or credit card. If payment is declined, work is discontinued or alternate payment is sought. After design work is completed, an invoice is sent for the remaining 50% balance. If not paid within 30 days, the account is sent to collections. Production only begins once full payment is received.

1. Accounts Receivable Process
P
SA M
LE
New Project /
Signed Contract
START
Collect 50% deposit in the
form of check or credit card
Deposit check into banking
account or Process Credit Card
Check Bounced or
Credit Card Declined?
yes
no
If check, discontinue work or
seek alternate form of payment.
If credit card, call client and attempt
to collect new or correct info.
Do design work. Submit
invoice for final 50% payment.
Collected
Payment?
Received Payment
in 30 days?
no
yes
Discontinue
work.
yes
no
Production
Involved?
Go to
COLLECTIONS
process
yes
no
Send quote with
markup to client.
END
Client Paid
Upfront?
yes
END
no
Deposit or Process
Payment.
Do not continue
until client pays.
© Copyright 2007, 2014. Alicia Butler Pierre for Equilibria, Inc.
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