This is an example dashboard that shows the key performance indicators that a moving company used to get a snapshot of its performance in all areas of the company. Use this as a guide for creating your own project or company's dashboard to quickly share operational data with others.

1. ABC Moving, Inc.
Nov. 2006 KPI Report
DASHBOARD - November 2006
SALES
Nov. Total Booked Moves Nov. Sales Conversion
Incoming Calls vs. Booked Moves
700 613
600
500
400 100% 244
244 613
300
200
100 50% 943 558
0
year 0%
2005 2006
Nov. 2005 Nov. 2006
Nov. 2006 Booked Moves by Type Nov. 2005 Booked Moves by Type
Commercial
2% SVL
Storage 1%
TRA Long Distance
2% 2%
0% Storage In Storage Out
Storage In Storage Out
Military
3%
3% 5%
5% Commercial
0% Commercial
6% 6%
Packing
6%
Long Distance
7%
Local Move
Local Move 72%
Military
93% 1%
These differences could be the result of software input error. Requires further investigation.
OPERATIONS MANAGEMENT HUMAN RESOURCES
Crewsheet package errors: 18 Processes Documented this Month: Accounts Receivable Number of Office Personnel Hired: 3
Driver Infractions/violations: 2 Termination Number of Office Personnel Fired: 0
Total Accidents in Nov. 2006: 0 Recruiting & Hiring Number of Drivers/Movers/Packers Hired: 0
Missing Paperwork Driver's Files: 1 Processes Improved this Month: Onboarding Number of Drivers/Movers/Packers Fired: 5
Processes Scheduled Next Month: Data Entry Number of Employees Evaluated: 8
Commercial Sales
ACCOUNTS RECEIVABLE ACCOUNTS PAYABLE
Nov. 2006 Nov. 2005 Nov. 2006 Nov. 2005
Total Revenue: $ 201,280 Total Revenue: $ 293,050 Total Expenses: $ 121,000 Total Expenses: $ 113,000
Box Revenue: 1,800 Box Revenue: 550
Interstate Revenue: 14,680 Interstate Revenue: 70,000 Total Claims: 5 Total Claims: 10
Local Move Revenue: 93,500 Local Move Revenue: 65,000
Commercial Revenue: 85,500 Commercial Revenue: 150,000
Packing Revenue: 3,300 Packing Revenue: 6,500
Storage Revenue: 2,500 Storage Revenue: 1,000 INFORMATION TECHNOLOGY
Profit/Loss: $ 80,280 Profit/Loss: $ 180,050 Disaster Recovery Plan Tested? no
Total Amount of Network Downtime: 0 hours
D/E Ratio: 1.5 D/E Ratio: 2 Total Amount of Phone Downtime: 0 hours
Created By: Alicia Butler Pierre. www.aliciabutlerpierre.com View full article at: http://aliciabutlerpierre.com/kpi-dashboard/
Disclaimer: this KPI dashboard contains certain omissions in order to protect the confidentiality of the client.