3. Definition
Knowledge management is the
systematic management of an
organization’s knowledge assets for the
purpose of creating value and meeting
tactical & strategic requirement ; its
consists of the initiatives , processes ,
strategies, and system that sustain and
enhance the storage , assessment ,
sharing , refinement , and creation of
knowledge .
4. Theories of KM
A numbers of management theorists
have contributed to the evaluvation of
KM .
5. In 70’s
Peter Drucker : Information and knowledge as
organizational resources.
Peter Senge : “Learning Organizational”.
Chaparral Steel: A company having knowledge
management strategy
6. In 80’s
Knowledge as a competitative asset
was apparent .
Managing knowledge that relied on work
done in artificial intelligence and expert
system.
Knowledge management –related
articles began appearing in journals and
books.
