this is the introduction of KM

1. Knowledge
Management
By
MOIEESON THAIRIYAM.D

2. INTRODUCTION
• It is newly emerging business model that has knowledge within the
framework of an organization as its focus.
• It is rooted in many discipline, including business, economics, psychology,
and information management.
• It involves people, technology, and organizational processes.
• The overall objective is to create value and refine the firm's knowledge
assets to meet organizational goals.

3. Meaning of KM
• KM is about making the right knowledge available to the right people. It is
about making sure that an organization can learn, and that it will be able to
retrieve and use its knowledge assets in current applications as they are
needed.
• KM is the systematic management of an organization's knowledge assets
for the purpose of creating value and meeting tactical & strategic
requirements; it consists of the initiatives, processes, strategies, and
systems that sustain and enhance the storage, assessment, sharing,
refinement, and creation of knowledge.

4. Definition of KM
• KM is a conscious strategy of getting the right knowledge to the right
people at the right time; it is also helping people share and put information
into action in ways that strive to improve organizational performance
(O’Dell et all.2000)
• KM is the process of gathering, managing and sharing employees'
knowledge capital throughout the organization. Knowledge sharing
throughout the organization enhances existing organizational business
processes, introduces more efficient and effective business processes and
removes redundant processes. (Gartner 2005)

5. Components of Knowledge Management
• Knowledge
-It is essential component of KM.
-It has been derived from information in the same way information is derived from data.
• People
- People are the sources of knowledge
- People are the creators and consumers of knowledge because individuals consume
knowledge from various sources on a daily basis, in addition to creating knowledge.
- KM begins, revolves around, and ends, with people.

6. Components of Knowledge Management
• Processes
-It includes standard processes for knowledge-contribution, content management,
-Accepting content, maintaining quality, keeping content current, deleting or
archiving content that is obsolete
• Technology
-Technology is a critical enabler and foundational element of a KM plan
-Technology provides functionality to support knowledge-sharing, collaboration,
workflow, document-management.

7. Knowledge Management Life cycle
Capture
Gather
OrganizeRefine
Transfer

8. Principles of Knowledge Management
The 5 basic principles of knowledge management is:
• KM must align with the business.
• KM must include
• KM must address
• KM must address Roles, Processes, Technologies
• KM must be embedded into the business

9. Types of Knowledge Management.
• Knowledge psychology
• Declarative knowledge
• Explicit knowledge
• Tacit knowledge
• Individual knowledge
• Collective knowledge

10. Knowledge management system
• Knowledge management systems are the integration of technologies and mechanisms that are developed
to support KM processes
• KMS is an information and communication technology (ICT) used in KM known as Knowledge
Management System (KMS).
• In common, Knowledge Management Systems (KMS) are (ICT) that enables organizations to manage
effective and efficient knowledge.
• KMS supports networks of knowledge workers in the creation, construction, identification, capturing,
acquisition, selection, valuation, organization, linking, structuring, formalization, visualization,
distribution, retention, maintenance, refinement, evolution, accessing, search and last but not least the
application of knowledge the aim of which is to support the dynamics of organizational learning and
organizational effectiveness.

11. Knowledge management process
• Knowledge Discovery & Detection
• Knowledge Organization & Assessment
• Knowledge Sharing
• Knowledge Reuse
• Knowledge Creation
• Knowledge Acquisition

12. Knowledge management tools
• Authoring Tools
• Annotation Tools
• Data Mining and Knowledge Discovery
• Templates
• Blogs
• Sharing and Dissemination Tools

13. Knowledge management strategies
Earl (2001) has described two types of strategies
1) Personalization
2) Codification
Codification Sub-Strategies : a) Systems b) Process c) Commercial d) Strategic
e) Cartographic f) Organizational g) Social

14. Knowledge management systems life cycle
Evaluate Existing Infrastructure
Form the KM Team
Knowledge Capture
Design KMS Blueprint
Verify and validate the KM System
Implement the KM System
Manage Change and Rewards Structure
Post-system evaluation

15. Conclusion
• KM is growing rapidly. Many companies have built their knowledge
repositories, supporting such as product development knowledge, and
human resource management knowledge etc….
• KM is becoming a necessary feature of today’s business culture
• In this above PPT we have discussed KM concepts, life cycle, principles
of KM, types of KM, KM systems, KM processes, KM tools, and KM
systems life cycle.