1. Pieter Viljoen
Weltevreden Park
076 154 3878
Pieterjviljoen1@gmail.com
Professional Profile
Career Objective
To be the best in my field and together with my fellow employees create the most successful
business attainable. Through this process I want to grow and excel in every project that is presented
to me.
Personal Profile
I am passionate, energetic, determined and honorable.
Career Summary
Initially I pursued a career in the legal industry. I soon realised that my strengths and love of golf
equipped me better for engaging people in a sales environment. This prompted my move into retail
and I kicked of my sales career at The Golfers Club in 2006 where I became the top sales
representative in my first year. I was promoted to store manager in 2008.
I gained 5 years of experience in retail through spending 3 years as store manager and 2 years as
sales representative. I gained line management experience while managing 8 sales representatives
and 4 general staff as store manager at The Golfers Club.
In 2011 I was approached by CMS Coal to head up their Key accounts and Logistics departments. In
the 2 years spent at CMS Coal I gained valuable experience in negotiations, conflict management
and creating business and logistics strategies to maximise nett income.
In 2013 I was approached by one of the leaders in the retail industry, Mr Rob Sadler, to join him as a
consultant at Retail Inc. and roll out an innovative Tenant Support Programme exclusively for Pareto
Ltd, one of South Africa’s leading property owners. The programme was designed to grow sales and
profitability of retailers, provide specialist advice on leasing and retailer sustainability, improve the
nett income and value of the properties and ultimately reduce risk in 5 shopping centres across
South Africa.
In 2014 Pareto opted to employ me as Retail Manager for Cresta Shopping centre where I’m still
based. In the 3 years at Cresta under my partial guidance the centre turnover grew by 9%, high risk
tenants were reduced by 40%, vacancies were reduced to under 1% and arrears improved to under
3%. This was achieved while managing trade, tenant relocations and disruptions from a full centre
revamp.

2. Pieter Viljoen
Weltevreden Park  076 154 3878  pieterjviljoen1@gmail.com
Page 2
Personal Details
Full Names: Pieter Jurgens Viljoen
ID Number: 790101 5005 087
Address: Weltevredenpark – JHB
Languages: English/Afrikaans
Current Salary: See Payslip
Notice Period: 2 months
Marital Status: Married
Dependents: Two
Education
Institution Description / Course Date
University of Pretoria –
SACSC
Certificate in Shopping
Centre Management – Cum
Laude
2016
GIBS - University of
Pretoria
Business Strategy
Essentials
2016
Imsimbi
Finance for Non-Financial
Managers
2015
University of Pretoria LLb Law(Final Year) 2002
Hoërskool Florida Matric 1997

3. Pieter Viljoen
Weltevreden Park  076 154 3878  pieterjviljoen1@gmail.com
Page 3
Professional Experience
Pareto Ltd (Mowana Properties) July 2014 - Current
Retail Inc – Rob Sadler July 2013 – June 2014
Retail Manager – Cresta Shopping Centre (104 000 m²)
Duties and Responsibilities
 Monitor centre performance on a monthly basis, identify categories/areas of concern and advise
management on economic and retail trends.
 Evaluate underperforming tenants in the mall through key retail performance indicators
 Provide retail direction to tenants on visual displays, marketing, store layout, merchandise presentation,
cost control and budgeting, staffing and personnel and operations
 Formulate retail strategies for various tenants to improve turnover and profitability
 Liaise regularly with national tenants on correct cataloguing and merchandise offering
 Host regular tenant training workshops including “Customer Service”, “Selling Techniques”, “Recession
busters”, “Creating windows that sell”, “Surviving a revamp” and “Catching the Christmas customer”
 Review and comment on all planned tenant upgrades and refurbishments.
 Review potential new tenant’s business plans, store design, layout and marketing plans.
 Advise leasing on renewals, tenant sustainability, nodes, category requirements and ideal development
strategies
 Advise mall management on correct footprint of retailers
 Improve Customer experience management from the moment the customer arrives at the centre to the time
they leave
 Produce a comprehensive competitor analysis and mall audit quarterly
 Retail Analysis for full Portfolio
 Short and Medium term turnover forecast
 Compile Strategic Retail Plan for centre
 Compile Strategic Leasing Plan for centre
 Review leasing, finance and development budgets
 Feasibility studies for center projects

4. Pieter Viljoen
Weltevreden Park  076 154 3878  pieterjviljoen1@gmail.com
Page 4
CMS - Coal Marketing Services Oct 2011 – Jun 2013
Key Accounts and Logistics Manager
 Key Accounts and Contracts Management
o Management of claims and quality disputes
o Management of Contracts on behalf of Marketing team
o Planning of costing structures and product options
o New business
o Retaining and building customer relationships
o List of main accounts
 Kelvin Power – Anglo Gold Ashanti – Clover Group
 Logistics Management
o Development and Management of Logistics Department
o Assisting and Streamlining all functions
o Sourcing of transport contractors and products
o Management of all appointed subcontractors
o Management and guidance of team
o Retaining and building relationships with mines
 Exxaro
 Shanduka
 Anglo
 Total – Coal
 Slater Coal Marketing
 Sumo Coal

5. Pieter Viljoen
Weltevreden Park  076 154 3878  pieterjviljoen1@gmail.com
Page 5
The Golfers Club Aug 2006 – Sept 2011
Store Manager (West Rand & Cape Town Branch) March 2008 – Sept 2011
 Lay-Out, set-up and launch of new stores.
 Retail Strategies and Trend forecasting
 Sales (Reaching monthly and annual store targets).
 Buying and Stock Control.
 Customer Retention.
 Staff Relations.
 New Business.
Sales Representative (Edenvale Branch) August 2006 – February 2008
 Sales (Reaching monthly and annual targets).
 Stock control.
 Customer Relations.
PHL Logistics and Legal Services 2005 – July 2006
Business Owner
 Sub divisions and transfers of properties for various law firms.
 Lodging of sub divisions.
 Obtaining final clearance certificates.
 List of clients:
o Routledge Modise Moss & Morris
o Garb & Joffe Attorneys
o Marguerite Davis Attorneys and conveyancers