1. PHILLIP JONES
Sunrise, FL 33351
(954) 655-3949 | pj11342@gmail.com
https://www.linkedin.com/in/phillip-jones-a3003b28
SENIOR-LEVEL TECHNICIAN
Advanced Testing | Soldering | Troubleshooting
Executive technology leader with expertise in all facets of technical solutions, including wireless network maintenance,
testing, troubleshooting, and functionality. Specialized in micro miniature soldering techniques. Skilled in collaborating
in team-centered environments, while remaining individually motivated to achieve established objectives. Instrumental in
improving functionality, enhancing productivity, and implementing technology solutions. Possess superior
communication and analytical skills. Thrives in complex environments, overcoming challenges and solving problems.
Data Analysis
Functionality Testing
Strategic Planning& Analysis
Problem Resolution
Documentation & Reporting
Wireless Networks
Team Collaboration
Risk Mitigation
Customer Service
Communication
Reliability Testing
Productivity Enhancement
P R O F E S S I O N A L E XP E R I E N C E
BLACKBERRY 2010 – Present
Hardware Design Technician
Effectively and efficiently analyze and report issues related to new product design and software functionality;
subsequently collaborating with Development Engineers and Software Teams to resolve issues.
Successfully maintain Test Stations Operating Systems, including Windows, Linux, and Android, as well as
Android tools, such as SDK Manager, ADB, and Android Studio.
Operate, modify code, and teach movement on a Fanuc LR Mate 200ic robot arm.
Collaborate in a team-centered environment to evaluate the reliability of materials, properties, and techniques
used in reliability testing of new software and hardware.
AT&T 2007 – 2010
Technician
Successfully coordinated and implemented all technical solutions to meet customer needs.
Furthered extensive knowledge of RG59, RJ11 and RJ45 installations, repair, replace, modifications, downgrades
and upgrades to Customer Premises, as well as Equipment, including set-top boxes, residential and home
entertainment gateways, home networking, VoIP, high speed internet/DSL and Wi-Fi equipment, and others.
Executed all troubleshooting and verification functions inside phone, cable, and network jacks.
Identified, isolated, and corrected any applicable inside wiring problems.
Effectively spliced and tested non-pressurized cable, making appropriate enclosures to weatherproof.
MEDIRECT LATINO, INC. 2007
Assistant Network Administrator
Ensured maximum productivity of systems by maintaining a stable network environment through consistent,
efficient, and effective problem resolution.
Completed backups of network files to mitigate risk.
Coordinated the maintenance of PCs, printers, and all hardware with vendors, successfully negotiating
scheduling to preserve maintenance regularity.
Additional Professional Experience: Sound Technician and Electronic Technician
E D U C A TI O N & CR E D E N TI A L S
Associate of Science, Information Technology, Computer Network Systems
ITT Technical Institute, Ft. Lauderdale, FL, 2006
Computer Electronic Technician
Tidewater Technical Institute, 1997
Advanced Electronics
