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Joshua Gebremichael
Tampa, FL, 33634 • Tel: 813-951-2503
E-mail: jgebremichael@hotmail.com
Qualifications
 Highly effective and motivated Network Engineer with over three years of experience working with
the Bright House Networks NEO-BSS department.
 Proven ability to the design, implementation, documentation, and troubleshooting of enterprise
networks.
 Very keen familiarity with the ISP Networks.
 Deep understanding of customer communication and relations.
 Ability to collaborate between multiple departments with the objective of meeting project goals in
a timely and effective fashion.
 Skilled computer programmer capable of network scripting.
Technical Expertise
Networking TCP/IP, LAN/WAN, EIGRP, OSPF, BGP, NHRP, MPLS, VPLS, ACLs, DNS, DHCP,
RADIUS, TACACS+, VPN, SNMP, FTP/TFTP, SSH, Telnet, IPv6, CWDM, GPON
Hardware Routers and switches (Cisco, Alcatel, and Juniper), Cisco Firewalls, Salira Optical Line
Terminals, PCT Chassis and switches, Accedian NIDs, T-BERD JDSU Test units
Software Windows and Linux/Unix operating systems, Cisco ACS, Incognito IP Address
Commander, HPNA Network Automation Tool, Remedy ITSM, Python/Java/C/C++
programming knowledge
Experience
Bright House Networks – Riverview, FL
August 2011 – Present
Associate Operations Engineer II
Experienced Direct Access (DA) and Cellular Backhaul (CBH) Engineer.
Duties:
 The planning and deployment of DA Services (Internet, Metro-Ethernet, H-VPLS, BGP-AD VPLS,
Voice, Managed Services) and CBH Services (Telco tower testing and turnovers)
 Creating and improving shared network documentation and configuration templates for both DA
and CBH Services.
 Training new Level I engineers on CBH network design, production process, and testing as well
as many aspects of the DA Network.
 Experienced in customer-event handling and troubleshooting of DA/CBH Services.
 The scheduling and execution of routine production and emergency maintenances.
 Responsible for maintaining and assigning IP addresses out of the DA management network for
CPE-managed devices.
 In charge of training and documentation for the T-BERD JDSU Test units; used for RFC 2544,
Y.1564, and RFC 6349 TCP Throughput testing in order to qualify and/or troubleshoot DA
customer circuits.
 Often tasked with developing root-cause analysis reports for customers who report unexpected
impact to their services.
Project Highlights:

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 Currently working on the conversion from T-Mobile’s current VPLS design into a dual-pseudowire
implementation.
 Currently restructuring the entire DA CPE Management network.
 Involved in the Orange County Public Schools (OCPS) deployment during the summer of 2012.
Tasked with training field technicians on how to operate the T-BERD JDSU test units.
Bright House Networks – Riverview, FL
June 2011 – August 2011
Network Admin I Intern
Duties:
 Regularly performed network audits on customer circuits while gaining knowledge on the BHN
network and the various services that are offered to the customers.
 Scheduled and executed customer circuit disconnections.
 Created high-level design diagrams for customer networks.
Advantage International Inc.
July 2007 – January 2008
IT Intern
Duties:
 Troubleshooting Windows-based computer systems
 Fixing Computer Hardware
 Providing Technical support for small-office networks.
BJ’s Wholesale Club (Retail Store) – Tampa, FL
March 2007 – August 2011
Frontline Supervisor/Electronics Consultant
Duties:
 Supervised cashiers and customer services employees.
 Assisting customers by providing technical information regarding Desktop Computers, Memory,
Laptops, Home Entertainment systems, and other Digital Equipment.
Education
University of South Florida, Tampa, FL
Bachelor of Science in Computer Engineering (August 2013)
 Tau Sigma National Honors Society
Senior Project:
 Developed a Web-scraping application for Catalina Marketing that retrieves job listing information
for the purpose of competitive intelligence gathering. I served as a group leader and some of my
tasks included: interfacing with Catalina Marketing on project requirements and goals, organized
in-class presentations, delegated assignments to group members, and worked on the backend
scripting of the application.
Certifications
 Currently studying for Cisco Certified Design Professional (CCDP)
 Cisco Certified Network Professional (CCNP) – March 2015
 Cisco Certified Design Associate (CCDA) – May 2014
 CompTIA Security+ Certified – May 2013
 CompTIA Network+ Certified – April 2007
 CompTIA A+ Certified – September 2006