1. Herman Tembo
5319 Bloomingdale, Mabelreign Harare, Zimbabwe
| (H) +263 4 773 210 | (C) +263 785 771 058 | htembo.dtec.systems@gmail.com
ProfessionalSummary
Experienced ICT Support Specialist committed to maintaining cutting edge technical skills and up-to-date
industry knowledge.
Responsible Network Technician with comprehensive experience.
Extensive experience monitoring, tracking, and evaluating global IT infrastructure incidents.
Veteran systems architect with expertise in defined architectures and successful project leadership.
Professional, detail-oriented Network Administrator motivated to drive projects from start to finish as part of a
dynamic team.
Skills
 Strong management and administration skills
 Highly experienced in I.C.T and Electronics Security
sector.
 Dynamic and dedicated
 Result orientated
 Strong and proven leadership skills
 Excellent communication skills
 Excellent problem-solving abilities
 Windows and Linux
 Network maintenance
 System upgrades
 Remote access technology
 Excellent diagnostic skills
 Enterprise technologies
Work History
Technical SupportSpecialist 02/2012toCurrent
DTECSystemsPvtLtd –Harare,Zimbabwe
 Network setup, configuration and support.
 Monitoring network performance and providing network performance statistical reports for both real-
time and historical measurements.
 ICT infrastructure and software support.
 VoIP, IP PBXs and FCT installations and support.
 Electronic Security systems installations and support
 CCTV, IPTV, Access Control Systems (including biometrics), Intruder Detection Systems
installation,configuration and support.
 User training.
 Field teams supervision.
 Training of junior members of IT team regarding network security and troubleshooting of data circuits.
 Recommending architectural improvements, design solutions and integration solutions.

2.  Design and proposal of technical feasibility solutions for new functional designs and suggestion of
options for performance improvement of technical objects.
I.TSupportAdministrator04/2001to03/2011
BinduraNickel Corporation –Bindura,Zimbabwe
 Network security and administration
 Hardware repairs
 Software installations and support
 User training
 DRP design, testing and development
 Systems development and upgrades.
 Coordinated with systems partners to finalize designs and confirm requirements.
 Diagnosed and troubleshooted UNIX and Windows processing problems and applied solutions to
increase company efficiency.
 Ensured network, system and data availability and integrity through preventative maintenance and
upgrades.
 Implemented company policies, technical procedures and standards for preserving the integrity and
security of data, reports and access.
 Organized and created shooting schedules for graphic design team, supervising the progress of
projects from production to post production.
 Consistently met deadlines and requirements for all production work orders.
 Independently designed and executed company catalog for infrastructure support and development.
 Aligned office departments and increased inter-department communication and data sharing.
Electronics SecuritySystems Technician 01/1998to01/2000
SafeguardAlarmsandHitech –Harare,Zimbabwe
 Intruder detection systems and CCTV installations and support
 Access control systems installations and support.
 Vehicle tracking and management systems installations and support
 Security risk evaluations
 User and Technical team training

3.  Systems development and upgrades.
Education
Part1 and2:Microcomputer Technology 2000City andGuilds -UK
UCLES:GCEOrdinary Level 1995 People'sCollege - Harare,Zimbabwe
English A
Mathematics B
Science B
Geography A
Human And Social Biology C
Shona C