1. Phillip Alexander Carey | IT Specialist / Network Admin
101 Mauldin St. | Williamston, SC 29697 | 864-642-7555 | phillips.guitar@gmail.com
PROFESSIONAL PROFILE:
• Ten years of hands on experience in computer repairs and networking allows for system builds, break/fix support, OS
installations, CLI switch configuration, data recovery, network imaging, and malicious software removal.
• Adaptive at troubleshooting problems, allowing for preventive measures to be taken to attain further hardware life
expectancies and protect operating systems against system infestations.
• Keeps up to date with current desktop hardware and tech trends; ability to predict where the industry is heading.
• Always willing to learn, re-certify, or take classes to maintain my understanding of technology and how to cope with new
systems of the future. This includes maintaining a home lab to simulate work environments.
• Excellent critical thinking and information retention skills; can observe and think outside the box to solve problems.
• Ability to multitask while still maintaining an adequate workflow and organizing time schedules.
• Being the Sole Proprietor of PAC Consulting, a PC repair and networking business, gains valuable experience working with
clients directly to solve problems while learning the intricacies of maintaining rapport and tight schedules.
CERTIFICATIONS:
• CompTIA A+ • Dell DCSE Desktops/Portables
TECHNICAL SKILLS:
Hardware: PC, Mac, Whitebox SAN/NAS creation, Netgear/HP/Force10 Switches and Wireless access points, Digital
Displays, UEFI mobos, Dell Laptops and desktops, R210 II, R710 servers, QNAP, Ubiquiti, ShoreTel
Software: MS Office, Acronis True Image, Symantec Ghost, Panda, McAfee, NOD32 and Kaspersky Antivirus, Remote
Desktop, MS Exchange, DD-WRT, Tomato firmware, Windows Powershell, UNetBootIN, MS Security
Essentials, Comodo Firewalls, Combofix, Malwarebytes, TDSSKiller, PXE booting, nLite, UltraVNC, Sophos
UTM, NextGen, ScreenConnect, BRadmin, PDQ Deploy/Inventory
Programming Languages: HTML, PHP, MATLAB, a lot of DOS (Batch/VB script automation)
Operating Systems: Debian Linux, Free BSD, FreeNAS, MS Windows Server (all), MS Windows 98, Millennium, XP SP3, Vista, 7,
10, OSX Tiger/Leopard, WinPE, FTOS
Networking Protocols / ETC: 802.3 Ethernet, Subnetting, Wireless Ad-hoc/Infrastructure, RealVNC, TCP/IP, FTP, Telnet, SSH, VPN,
LAN/WAN, DHCP leasing, DynDNS, MAC address exclusions, Port forwarding, Layer 3 switching
EXPERIENCE:
Clemson Eye, P.A.—Clemson, SC 9/2013 to Present
IT Specialist and Network Administrator
• Provided process solutions for clinical managers including remote scan to home base, new network drops, new software
• Managed assets at five sites: Anderson, Clemson, Easley, Greenville (Spectrum Lasik and GVL clinic)
• Pre-configured HP switches through CLI to expand local networks at each clinic when necessary
• Virtualized several older servers to get rid of older hardware while maintaining patient data
• Wrote HTA applications to create one-click printer installs for end-users, monitor free space on servers, scan devices, etc
• Switched company to using generic toner, saving 10’s of thousands in the first year, maintained toner depot at each site
• Installed and Configured new medical equipment (HD-OCT, LipiFlow, Cassini, etc) and enabled DICOM integration with
nextgen software, alleviating the need to keep paper copies of patient records
• Implemented PDQ Deploy/Inventory to remotely deploy software packages and documentation to end-users
• Refreshed machines on a yearly basis, upgraded machines as necessary
• Updated various online resources using a CMS (DotNetNuke) and created/maintained new sites when needed
• Ensured HIPAA compliance throughout the company, through use of secure emails/protected pdfs/encrypted fileshares
• Managed ShoreTel phone system, maintained cross-site access by routing through Windstream MLPS Fiber network
Michelin-NA/TEKSystems Contractor—Anderson, SC 5/2013 to 9/5/2013
Deskside support for all Computers on Michelin property
• Performed deskside installations of Lotus Notes 8.5.2 and provided support
• Managed assets at four Michelin sites; US2, US8, US10, and GEO
• Wrote scripts and batch programs to automate repetitive tasks, change settings, fix common issues, backup data
• Saved Michelin $40,000 within the first 3 months of employment by returning End of Life assets
• Built PCs according to software and permission requirements
• Replaced motherboards, hard drives, power supplies, disk drives, and CPU fans when necessary
• Refreshed Lenovo ThinkPad and ThinkStation machines at end of lease period
• Taught users to be more self-reliant in fixing common issues, reducing overall amount of L1 tickets
• Imaged machines using Symantec Ghost; seamlessly upgraded end-user machines with data retention

2. 428 Brook Road | Belton, SC 29627 | 864-642-7555 | phillips.guitar@gmail.com
Phillip Alexander Carey | Computer Repair Technician Page 2
Magna Exteriors/Contractor—Spartanburg, SC 9/2012 to 12/2012
Tier 1 helpdesk support for Production and Office environments.
• Configured and installed CK41 scanners, adjusting post-amble and server settings
• Performed multi-user installations of Lotus Notes 8.5.2 and provided support during Domino server migration
• Installed PoE security cameras and engineered mounting solutions based on coverage location.
• Installed, Terminated, and Patched Cat5e cabling into Cisco switches
• Thoroughly documented peer-reviewed solutions to every problem encountered on site
• Installed and configured Intermec PM4i label printers replacing labels/transfer rolls when necessary
• Performed preventative maintenance daily for computers on site, according to inventory checklist
• Migrated user data after replacing clients’ pc’s built according to software and permission requirements
• Operated scissor and boom lifts to run cable across difficult locations, ceiling rafters, etc. in plant environment
• Attended in depth meetings daily with each production station to ensure IT needs were satisfied.
• Toned RJ45 ports to discover bad cabling/labeling of ports and ensure proper cable installations.
Compucom/Independent Contractor—Greenville, SC 3/2012 to 7/2012
AERO 31 Project Installer for State Farm
• Traveled to various offices to rollout laptop and printer upgrades.
• Logged into server onsite to setup VPSX Lan Printer functions
• Installed Network backup systems (ABUs) while determining the best Cellular service to use by signal quality.
• Executed batch files to backup and restore user data, verify tracking information, and update computers.
• Unboxed and Installed various HP printers including: P3015s, Mobile Printers, AIO 8100-A910s.
• Initialized Lenovo ThinkPad systems including: T420, X220, and secure their docks via Kensington cabling.
• Handled employee computer hardware and software problems while on-site.
• Scheduled for Fedex pickup after cleaning up the install area from debris.
PAC Consulting– Greenville, SC 6/2006 to Present
Computer Repair Technician
• Common use of Active Directory to maintain users’ permissions on various domains
• Created Domains for businesses, albeit virtualized or on physical hosts
• Installed ProxMox bare-metal Virtual Environment; deployed virtual servers, getting rid of power hungry hardware
• Performed off-site calls to help clients with their computers, or determine if only solution is available on-site.
• Scanned for malware and viruses and backed up data using Windows Pre-installation environments on USB/CD drives.
• Used TDSSKiller to remove specific rootkits and performed scans with Malwarebytes to ensure malware removal.
• Manually removed Windows registry values installed by Malware and Viruses when necessary.
• Configured startup programs and deactivated services to speed up windows logon using Msconfig.
• Installed remote or secondary displays and configured projectors for use as extended desktops.
• Replaced faulty desktop components including fans, motherboards, RAM, HDDs, and CPUs with OEM or better parts.
• Configured Microsoft Outlook and Access to sync with servers off-site using a VPN network.
• Built and optimized desktops based on client specifications within budget.
• Analyzed the cost effectiveness of upgrading current computers versus issuing a complete systems refresh.
• Installed various printers at the hardware / software level.
• Optimized computers for faster boot performance using automated defragmentation software.
• Performed installation and setup of MS Office with Outlook on multiple computers.
• Created custom images of MS XP/7/10 with slipstreamed updates and preinstalled programs or drivers to speed up the
install process, saving valuable deployment time. This includes using ninite to speed up install of commonly used apps.
• Monitored the temperature of servers remotely while off-site using tools such as PRTG, Remote Desktop, and VNC.
• Restricted access to websites using the built-in functions in various routers to uphold company internet policies.
• Bridged wireless access points together to extend the range of existing wireless solutions.
• Enabled remote access to client computers using DynDNS and port forwarding techniques.
EDUCATION:
Greenville Technical College
Honors Computer Engineering Transfer Degree-ongoing