1. Phoebe F. Bird
Smyrna, DE  stampingbird@atlanticbb.net  302.530.0063
Profile
Reliable, detail-oriented Administrative Professional with expertise in training delivery and support
services that contribute to improved employee productivity. Resourceful, collaborative team player, highly
effective at improving team effectiveness and goal achievement. Partner with managers to influence
employees in achievement of organizational goals. Strong interpersonal and written communication
skills. Self-motivated professional providing outstanding support service. Key strengths include:
 Online Training  Administrative Support
 Learning & Development  Customer Service
 Collaboration and Networking  Team Contributer
 Communications  Website Development and Publications
Professional Experience
Axalta Coating Systems, Glen Mills, PA 2012 - 2014
Transition Management Analyst
Developed and implemented programs to ensure successful transition of IT systems from parent
company to acquisition company. Assisted managers in driving and tracking transition programs through
to completion, and trouble-shoot as needed.
• Ensured transition plans were credible and achievable and on track for completion on or before
deadline. Conducted periodic program review meetings and did trouble-shooting in areas of
concern for follow-up until resolved.
• Compiled and communicated progress reports, assisting program managers in benchmarking
progress.
• Ensured projects were driven to completion. Administered and maintained demand management
system and tracking to keep projects advancing, and by communicating with project managers to
resolve problems.
E I du Pont de Nemours & Co, Inc, Wilmington, DE 2000 - 2012
Analyst
Provided ongoing change management and communications, end user support, website redesign, and
collaboration.
• Improved data accuracy and productivity by developing and presenting training materials to 500
IT professionals globally as part of communication and change management for multiple
organizations within the company.
• Increased productivity by fielding trouble calls from end-users to trouble-shoot problems.
• Developed understanding and improved planning by exposing technology guidance company-
wide by collaborating with key stakeholders and re-designing the organization's website.
• Enhanced decision-making capability, data accuracy, and ease of use by collaborating with
management and technical supplier to develop and implement portfolio management system
upgrades.

2. Related Professional Experience
E I du Pont de Nemours & Co, Inc, Wilmington, DE
Various Administrative Roles
• Selected to provide variety of administrative duties of increasing responsibility and scope:
o Assisted recruiting team to develop hiring plan, and implemented associated processes
which resulted in hiring of numerous new staff.
o Led project to develop workload rebalancing plan which resulted in staff reduction.
o Developed definitions of skills required for each level of performance which resulted in
basis upon which promotions were granted.
Education and Professional Development
Bachelor of Science, Human Resources Interdisciplinary Studies
• University of Delaware, Newark, DE
Associate of Science, Business Administration
• University of Delaware, Newark, DE
Completed variety of courses, seminars, and classes, for example:
• PMI Project Management Using Microsoft Project (22.5 PDUs)
• Six Sigma Green Belt Certification
• Respect: The Source of Our Strength Certification
• Effective Presentation Skills
• Working the Room: Facilitation Skills for Trainers
• The Essentials of Credibility, Composure, and Confidence
Affiliations / Associations / Memberships
Loaned Executive - United Way of Delaware
Generated over $64,000 in pledges from community organizations for the annual campaign in 2000 by
initiating, providing resources, delivering motivational speeches, and following up until campaigns closed.
Awards & Recognition
DuPont IT Global Recognition awards for:
• Active participation in the development and utilization of Enterprise Architecture guidance
resulting in accelerated realization of the value of One DuPont IT which enables delivery of new
IT capabilities faster, cheaper, and more consistently across the company, while helping business
achieve aggressive growth and productivity objectives.
• Leadership, guidance and energy resulting in the implementation of an improved decision-making
process in IT.
• Dedication and hard work on the DuPont Information Systems Creative Sourcing Alternatives
project, resulting in the formation of the DuPont IT Alliance with computer Sciences Corporation
and Andersen Consulting, a milestone in the history of DuPont which supports growth and
productivity strategies of the company.
• Initiative, leadership, and follow-through resulting in successful implementation of the expense
management system.
Technical Skills
 Microsoft Office (Word, Excel, Powerpoint)  Software: Proprietary systems, XMS
 PMI Project Management Using MS Office  Six Sigma Certification
 Languages: English, Spanish (conversational)  Lotus Notes Databases
2 Phoebe F. Bird