One-to-ones are the best way for managers to connect with their direct reports--to build relationship, cast vision, and stay on the pulse of their work.

2. -to-
Effective
‘s

3. Discuss
Why do we do
1-to-1’s?

4. Elements
of Effective One-on-one’s
10-10-10
method

5. “Constituents don’t willingly
they follow people engaged in a process.”
positions;
Kouzes/Posner

6. • Icebreakers
1. Get your crew member
to do most of the talking.
Icebreakers help transition people
from whatever they were doing
previously to focusing on the growth
conversation with you.

7. • Relationship
Builders
1. Get your crew member
to do most of the talking.
If your people don’t get along with
you, they won’t go along with you.

8. • Celebrate
2. Cheer on your employees’ wins.
You will get more of
what you recognize.

9. • Evaluate
3. Make them think about and
own their performance and the
store’s performance.
Anything worth doing is
worth evaluating.

10. • Updates/upcoming priorities
3. Make them think about and
own their performance and the
store’s performance.
“Don’t listen to their
words; watch their feet.”

11. Elements of Effective One-on-one’s
“We all want progress, but
if you’re on the wrong road,
PROGRESS MEANS doing an
about-turn and walking back
to the right road; in that case,
the man who turns back soonest is
the most progressive.”
C.S. Lewis

12. “A leader is not an administrator who loves to run
others, but someone who carries water for his
people so they can get on with their jobs.”
• Obstacles/struggles/heads-ups
Townsend of Avis

13. • Leadership development
4. Begin moving them to the next
level of performance.
“There is no success
without successors.”

14. “The real contest is
always between what
you’ve done & what
you’re capable of doing.
You measure yourself
against yourself
and nobody else.”
Geoffrey Gaberino
GOALS