3. #onetime@AgileCamp
“That wasn’t in the Acceptance Criteria”
“They don’t know what they want”
“He should have known that”
“They would never approve that”
“This is how it has always been done”
“We can’t do that in our environment”
“The other teams have it so much easier, if only we had _____
like they do, we would be better”
“I sent an email”
“I was hired to _____, not ______”
4. #onetime@AgileCamp
Owners Embrace Responsibility, renters place blame
Owners build, renters take shortcuts
Own or rent
Owners make investments while renters make excuses.
SEAL Task Force Bruiser in Ramadi, Iraq
It is all about the mission
Everyone stand up. Sit down when a statement appears that you have either said or heard.
Is there any ownership in these statements?
What do these sound like?
What could be said instead?
Owners Embrace Responsibility. Renters Pass the Blame.
Think about your home – Do you own or rent? If you own and something breaks what do you need to do? If you don’t figure out how to fix it, it stays broken
When you own something you take responsibility for it
When a team is full of owners, they become deeply invested on a number of different levels
Every great team is made of people that take ownership for the success or failure of their team.
They don’t run away from responsibility, they embrace it.
strength of the team is dependent on everyone’s ability to own the outcome – this can seem easy when things are going well, but this concept of ‘embracing responsibility’ becomes a lot more difficult when teams start losing.
Owners make investments - they have a personal interest in the outcome.
Employee stock purchase plan – A Nelnet belief that if you own part of the company, then it will change behaviours into an ownership attitude.
Activity
Think of a situation where you were a renter. Write it down. What could you have done differently so that you were an owner.
Share with someone at your table.
If someone doesn’t believe or follow, it is YOUR responsibility
Humility to admit and own mistakes and develop a plan to overcome them
Don’t point fingers – what do you own? What do you control? If you have a specific vision and another team has their specific vision, then it is YOUR responsibility to express what your vision is, so that you can start to work together. STOP “well that is their problem”
If a team member is not “performing” to levels required for the team to succeed, whose responsible to “help”?
If expectations aren’t being met, it is YOUR responsibility to outline those expectations.
It is YOUR responsibility to help your team mate with training, information, whatever is needed.
Do not want to hear “They got the same training as me.”, “I had to figure it out.”,
Is having the healthy & constructive conflict conversations when needed.
Simplicity –
Cleaning the fridge
“what can you give?”
“what are you passionate about?”
Create an Ownership contract (might be working agreement) with team and leaders. This contract can be used as a standard of accountability that can be easily referenced throughout the year. – Sign it and commit
Build their own house –
NDS Goals – what are your team goals that support the NDS goals
Have an image of a house and have everyone write down one way that they have “built their own house” during that sprint.
Create and Owner vs. Renter list – list items with what the example of ownership looks like and what renting looks like.
Ownership jar – same idea as a swear jar…when you or someone else makes a statement as a “renter” put money or the statement in the jar with the counter statement.
ACTIVITY – Write down a renter statement, then write down an owner statement. Do as many as you can in 3-4 minutes. Share at your table, then go stick them on the wall.
What you do matters!
What are your team goals? Do you know them? If you don’t, then you might consider that they aren’t your goals.
NDS Goals
What are your team goals that support these goals?
If you don’t know, then they aren’t your goals?
So what are yours?