Andrew Linton is seeking a position in hospitality management utilizing his leadership, customer service, and operations skills. He has over 10 years of experience in hotel reservations, revenue management, accounting, and night audit management. His background includes work with property management systems and at upscale resorts and hotels in Miami.

1. ANDREW O LINTON
2713 NW 200 Terrace, Miami Gardens Miami Gardens, FL 33056
Mobile: (305) 310-3680
lintonandrew22@gmail.com
———————————————— CARRER FOCUS —————————————————
OBJECTIVE: To achieve a position in Hospitality Management that maximizes my skills and abilities in
leadership, motivation, and a passion for growth and success for the overall prosperity of the company both
profit and customer service rating. Open to skill development and training in the hospitality management filed.
ABILITIES: Tech-savvy individual highly accurate and efficient in data entry and general operations.
Possesses in-depth knowledge of Opera, Fidelio, Room Master and other Property Management
Systems. .Experienced in Revenue Management, Reservations, Customer Services and Accounting.
——————————————— SUMMARY OF SKILLS ————————————————
• Exceptional customer service • Cash handling expertise
• Exceptional communicator • Conflict resolution
• Fluent in English and Spanish • Upscale resort and spa background
• Inventory management systems • Management and training
————————————————— EXPERIENCE ——————————————————
FIRST HOME COUNCELING
Miami FL, 33056
Executive Administrative Assistant 06/2014 to Present
• Performing administrative duties for executive management
• Responsibilities included screening calls; managing calendars; making travel, meeting and event
arrangements; preparing reports and financial data
• Training and supervising other support staff; and customer relations.
THE PALMS HOTEL & SPA
CIRCA 39 HOTEL
Miami Beach FL, 33140
Reservations Specialist 05/2013 to 06/2014
•Train new employees Standard Operating Procedures and service level standards.
• Manually inputting reservations from international tour operators, barter and trade accounts, group
reservations via email correspondence
• Building Group blocks and rooming lists for SMERF and Corporate clients
• Exercising sound judgment in issuing credits and making exceptions to customer policies to maintain high
levels of customer satisfaction.
SURFCOMBER KIMPTON HOTEL
Miami Beach FL 33139
Night Audit Manager/Kimpton Intouch Champion 08/2011 to 04/2013
• Organizing creative amenities, according to each guest and loyalty club member’s individual preference.
• Providing the proper training for new hires, on Standard Operating Procedures,
• Generating monthly reports while keeping track of scores and guest surveys
• Reconciliation of daily transactions for the hotel and restaurant, processing cash, credit and checks daily

2. SOFITEL MIAMI
Miami FL 33126
Night Audit Manager 02/2009 to 07/2011
• Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting
software.
• Settling multiple accounts, and preparing reports for different departments and upper management
• Attending weekly Managers Meeting providing updates and future plans to improve operations and resolving
timing and software issues.
—————————————————— EDUCATION ——————————————————
GRADUATE: BUSINESS MANAGEMENT & 07/2007
NFORMATION TECHNOLOGY
Medowbrook High School, Kingston Jamaica High School Diploma 07/2007