1. Nadia Pineda
3003 Tree Trail Pkwy Norcross, GA 30093 | 678-463-7945 | np5292@gmail.com
Objective
· I am a dedicated individualwith extensive customer service experience, management,finance,sales and exceptional
relationship building skills. My dedication is high when it comes to a consumer’s needs and business sales to create a
successful company and keeping the customer satisfied. Asking open-ended,relevant questions will help me identify
customer’s needs and create positive working relationships while maximizing company profitability.
Education
HIGH SCHOOL DIPLOMA | 06/2010 | WESTERN HARNETT HIGH
Skills & Abilities
MANAGEMENT
· Account Management
· Cash/Change Management
· Organizational Skills
· Training employees
· Auditing
· Goal Setting
SALES
· Meeting daily Goals
· Networking
· Relationship Building
· Extensive Marketing/ Advertisement
COMMUNICATION
· Bilingual (Spanish & English)
· Customer Service
· Microsoft Software knowledge
· Collections
LEADERSHIP
· Provided leadership modeling
· Trained staff members in different offices
· Established great communication between colleagues
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Experience
STORE MANAGER | TMX FINANCE | OCTOBER 9TH 2014- PRESENT
· Responsible for selling and collecting money in the Chamblee,GA office.
· Was brought over to open up the newoffice in the market as well as getting a promotion at the time being.
· Use innovative advertising and marketing efforts to consistently increase store profitability and volume
· Work effectively with district, regional, and corporate management,operations and sales departments.
· Insurance certified to write small loans and sell severalof insurance for the loans.
· Provide leadership modeling and continuing to maintain a motivating team atmosphere
CASHIER/ ASSISTANT MANAGER | MI PUEBLOINC | MARCH 5TH 2012- OCTOBER 7TH 2014
· Handled the cash register and met weekly goals
· Provided excellent customer service
· Maintained a clean and safe environment for employees and customers
· Worked with money transfers and billing payments through the Software Maxi
· Trained new employees
· Abided to the ServSafe regulations
· Placed weekly inventory orders on supplies needed
· Balanced the register at the end of the day
· Always kept a positive and enthusiastic environment