1. Neha Gupta Page 1 of 3
Email: neha_gupta_26@hotmail.com
Address: 75, Shaftesbury Road, London E7 8PD
PROFILE SUMMARY:
Strategic Planning * Hiring & Recruiting Staff * Change Management * process
Management * Employer Development * Executive Coaching * Organizational Development
* Best Practices
Highly accomplished human resource professional, adapt at developing policy, standard
procedures and best practices. Proven expertise in recruiting, training employee development,
retention, performance management, conflict management. Adapt at managing multiple projects
simultaneously. Demonstrated high performance standards with astute attention to detail. Works
well in diverse teams to achieve goals through effective communication and interpersonal skills.
PROFESSIONAL EXPERIENCE:
Organization Apps Daily Pvt. Ltd., Mumbai
Designation Senior HR Executive
Years July 2013 – Jan 2016
Worked with Apps Daily Solution Pvt. Ltd. Mumbai for over 2 years and 7 months as a Senior
HR Executive. Joined as a Management Trainee and undergone through different trainings
around people managements such as talent acquisition, office administration, training
management, people management.
 Attending to all the correspondence received and directing them towards the concerned
departments.
 Updating the employees with the new HR policies and the relevant policies.
 Receiving the inbound phone calls and transferring them to the concerned departments.
 Undertaking HR interviews, joining formalities and Conducting Exit interview
 Manpower planning for the company as per the requirement and arranging the trainings
whenever required.
 Formulating policies regarding work ethics, leaves and employee retention.
 Record maintenance and coordination within management and employees.
Neha Gupta Mobile:+44-7459554254

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 Inviting applications through Adds and coordination with the Employment consultants.
 Arranging for the training schedules and conducting meetings for staff and management.
 Adhering to the needs of the clients and others visitors in the office premises and answer
their concerns if any.
 Preparing agenda and minutes of the meetings.
 Drafting and responding to the emails and forwarding them to the concerned departments.
 Inquiring and requesting any issues from within the office which needs to be attended on
priority and bringing it to the management notice.
 Incorporating policies regarding leaves, shift timings, breaks and record keeping of leaves
for the staff and the management.
 Maintaining records, documents and stationery, supplies and orders, technical and other
inventories.
 Trying my level best to keep a positive and healthy work environment within the
organisation.
Organization Mc’Donalds, London
Designation Crew Trainer
Years April 2016 to present
Worked as a crew trainer in Mc’Donalds for almost nine months which include imparting
knowledge to the fellow crew member, training them on best practices as defined by McDonalds.
 Responsible in supervising the crew or the staff. Responsible to take in observation of the
actual performance of an employee.
 Acts as a supervisor for the newly employed day to day task in the business.
 Assigned in giving appropriate training for the employees to effectively and efficiently
perform their tasks.
 Responsible for motivation of the member of his or her crew. Responsible for assigning
and designing tasks to crew members.
KEY COMPETENCIES AND SKILLS
Human Resources and Administration
 Resolving typical and common hiring problems.
 Negotiating with candidates, employers and related third parties.
 Developing procedures, policies & standards for recruitment
 Writing up contracts, including terms and conditions.
 Tactfully resolving disputes between different parties.

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 Handling all confidential information in a professional manner.
 Knowledge of specialist HR software and automated systems.
 Having in depth conversations with people over the phone & face to face.
Professional
 Working in fast paced, high transaction volume environment.
 Ability to organize & prioritize workload within any setting.
 Knowledge of monitoring progress in the employees’ career.
 Completing all tasks in a timely, organized and professional manner.
 Ability to communicate effectively in English, both orally and in writing.
 Maintaining all HR paperwork to ensure compliance with relevant legislation.
 Able to work on multiple projects simultaneously.
Personal
 Able to work closely with other professionals as part of a team.
 Strong influencing and communication skills.
 Ability to pick up new skills and knowledge quickly
 Can function in a fast-paced environment.
 Comfortable with being the ‘go to’ person in a company.
 Thinking laterally to create options and solutions.
 Positive ‘can do’ attitude towards work.
 Microsoft Power Point
 Microsoft Excel
 Microsoft Word
EDUCATION QUALIFICATIONS:
Qualifications Major University
M.B.A (2013) Marketing Management Mysore University, Karnataka
B. Tech. (2010) Computer Science and Engineering Uttar Pradesh Technical University
Date of Birth 6th July 1988
Nationality Indian
Marital Status Married
NI Number ST452941B
Passport Number and Validity K3236727 (25th JUN 2022)
Visa Work Permitted- No restrictions
TECHNNICAL SKILLS:
PERSONAL DETAILS: