1. Molly K. Thompson
501 E. Oltorf St. #418 Austin, TX 78704 512-560-2162 mkthompson1017@gmail.com
Education
Fort Lewis College- Durango, CO
• Bachelor of Arts in English with a minor in Spanish, December 2012.
• GPA: 3.27
Experience
International Studies Abroad- Austin, TX- Executive Assistant to the CEO (May 2015- Present)
• Organize schedule and travel (domestic and international) for CEO
• Manage scheduling and note-taking for 7 regularly recurring meetings, clarifying courses of action and managing
agenda
• Interact and coordinate with senior-level management on a daily basis
• Schedule and execute approximately 3 major events per year
• Anticipate needs of CEO, ensure preparation for upcoming meetings and events
International Studies Abroad- Austin, TX- Academic Records Processor (October 2014- May 2015)
• Process academic transcripts for 10,000 US students per year
• Convert host (abroad) university grades using a US university grading scale
• Speak with students via phone and email, processing urgent requests as needed
Bank of Ireland- Dublin, Ireland- Credit Card Services Associate (July 2014- September 2014)
• Handle credit card settlements and payments using online systems
• Balance both commercial and consumer credit card accounts
• Investigate inquiries from credit card settlement companies
El Moro Spirits and Tavern- Durango, CO- Server (July 2013- May 2014)
• Take customer orders, enter in Aloha Point of Sale computer system, process customer payment
2. • Participate in beer, wine, spirit, and food service trainings
• Study food and beverage pairing
Four Corners Eye Clinic- Durango, CO- Receptionist (January 2013-July 2013)
• Answer phones, schedule patient appointments, discuss patient concerns
• Release and receive medical records, handle insurance authorization for patients
• Work cohesively with other front desk staff, technicians, and doctors
Bread, LLC - Durango, CO – Customer Service Associate (May 2010-January 2013)
• Serve bakery customers. Operate cash register, handling $400 per shift
• Sell and stock merchandise
Other Skills and Leadership Experience
• Fluent in Spanish- studied in Heredia, Costa Rica from August-December 2011.
• Victim advocate and hotline responder for Sexual Assault Services Organization from January- May 2012-
Durango, CO.
• Experience using Microsoft Excel QuickBooks, Quick Books Point of Sale, and Aloha Point of Sale software for
revenue and payroll purposes.
• Evening Student Supervisor- Reed Library-was responsible for evening student workers and closing the library
each night.
• Excellent verbal and written communication skills.
• Enjoy contributing in a team environment, while taking additional responsibilities.
References
• Roxie Plackis
Ph: (512) 563-3879
Owner of ROXS Enterprises (Austin, TX)
• David Woodruff
Ph: (970) 259-5555
General Manager of El Moro Spirits and Tavern (Durango, CO)