1. Michael Coppola
17 West 103rd Street, Apt. 2F New York, NY 10025 C 646-765-5623 E: coppolamike1991@yahoo.com
PROFESSIONAL SUMMARY AND SKILLS
Professional with experience in customer service, food service, and trade labor seeking a position where my skills and experience can support the goals of an established organization.
• Positive attitude and demeanor.
• Excellent communication skills.
• Work well independently or team player.
• Bilingual: English and Spanish.
• Computer skills: Microsoft Word, Excel, and Internet navigation.
PROFESSIONAL WORK EXPERIENCE
Loft 142, New York, NY 02/2016-Present
Assistant Manager
• Responsible for ensuring patrons are provided with best experiences and hospitality from staff.
• Trains and develops new hires to meet restaurant employee standards.
• Manages booking calendar for parties booked at the restaurant.
• Works large events, manages bar, kitchen and serving staff.
• Leads by example working behind the bar, serving patrons at tables and maintaining a clean restaurant/bar.
• Opens and closes the restaurant.
• Supports staff on the floor in all areas of the business whenever needed.
• Utilizes Spanish language proficiency to assist patrons and work with some staff members.
Leone Concrete, Bohemia, NY 01/2014-12/2015
Stone Castle Masonry, Oakdale, NY 01/2009-02/2015
Ringer Construction, Bayport, NY 01/2013-12/2014
Concrete Mason/General Labor
• Set the forms that hold concrete to the desired pitch and depth, and align them.
• Check the forms that hold the concrete to see that they are properly constructed.
• Spread, level, and smooth concrete, using rake, shovel, hand or power trowel, hand or power screen, and float.
• Monitor how the wind, heat, or cold affect the curing of the concrete throughout the entire process.
• Direct the casting of the concrete and supervise laborers who use shovels or special tools to spread it.
Brick and Block Mason/General Labor
• Remove excess mortar with trowels and hand tools, and finish mortar joints with jointing tools, for a sealed, uniform appearance.
• Construct corners by fastening in plumb position a corner pole or building a corner pyramid of bricks, and filling in between the corners using a line from corner to corner to guide each course, or layer, of brick.
• Measure distance from reference points and mark guidelines to lay out work, using plumb bobs and levels.
• Break or cut bricks, tiles, or blocks to size, using trowel edge, hammer, or power saw.
• Interpret blueprints and drawings to determine specifications and to calculate the materials required.
Original Pancake House Delray Beach, FL 03/2015 – 08/2015
Cook
• Inspect and clean food preparation areas according to sanitary food-handling practices.
• Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, and grills.
• Ensure freshness of food and ingredients by checking for quality and keeping track of old and new items.
• Season and cook food according to recipes or personal judgment and experience.
• Bake, roast, broil, grill, and steam meats, fish, vegetables, and other foods.
• Weigh, measure, and mix ingredients according to recipes or personal judgment.
• Portion, arrange, and garnish food, and serve food to waiters or patrons
• Wash, peel, cut, and seed fruits and vegetables to prepare them for consumption.
• Serve food to patrons as needed.
The View – Oakdale, NY, 01/2009-12/2011
Bartender/Barback/Server
• Collect money for drinks served.
• Check identification of customers to verify age requirements for purchase of alcohol.
• Clean glasses, utensils, and bar equipment.
• Balance cash receipts.
• Attempt to limit problems and liability related to customers' excessive drinking.
EDUCATION
Briarcliffe College, Patchogue, NY
Accounting Studies (60 credits completed)
Connequot High School Bohemia,NY
Graduate, Diploma 06/2009
Edward Miliken Tech Center, Oakdale, NY
Graduate, Trade School Certificate in Welding 06/2009