1. LORETTA M. CHU
Akron, Ohio
lorettamchu@gmail.com
PROFESSIONAL SUMMARY
Proficient and punctual professional with over 10 years of experience in for-profit, nonprofit, and education
environments. Able to meet tight deadlines while providing exceptional customer service, resulting in repeat
business and customer loyalty. Demonstrated expertise in maintaining professionalism and calmness in
managing adverse situations.
SUMMARY OF SKILLS AND EXPERIENCE
Office Administration
• Attention to detail
• Time management
• Organizational skills
• Professional presentation
• Supervision and leadership
• Mature, responsible, and capable
• Calendar management
• Composing and typing correspondence and
proposals
• Making travel arrangements
• Scheduling court dates
• Interviewing, hiring, and training of
administrative staff
• Proficient in Microsoft Word, Excel, and
PowerPoint
Recupero & Associates, North Canton, Ohio February 2005 – June 2006
Administrative Assistant
• Handled all phone calls and directed to appropriate parties
• Provided support in preparing pleadings, filed pleadings, and obtained hearing dates
• Communicated with clients by phone, correspondence, and in-person
• Revised and maintained filing system
• Maintained services for office equipment
James Irvine Foundation, San Francisco, California October 1999 – June 2000
Administrative Assistant
• Supported the Special Assistant to the Executive Office and the Vice President
• Handled requests of the Special Assistant’s office for publications and information about Foundation
• Coordinated and scheduled Foundation-wide activities and events
Customer Service/Relations and Communication
• Demonstrated ability to maintain calmness
and professionalism in adverse situations
• Exceptional communication and
interpersonal skills
• Individualized and customized service
• Problem solving
• Engages well with clients and coworkers
• Professional phone etiquette
• Work independently
• Inventory management
• Team player
• Special needs assistance
• Emergency response
• Public grievance addressing
ExpressJet Airlines/ExpressJet Charter, Cleveland, Ohio June 2006 – Present
Flight Attendant
• Top-performing flight attendant selected to serve celebrities, professional athletes, and Secret Service
personnel on chartered flights
• Provided leadership in responding to a variety of onboard emergency and non-emergency situations
• Demonstrated expertise in responding to passenger medical emergencies and administering First Aid
and CPR

2. Freelance Artist, Alexandria, Egypt January 2002 – November 2004
Beauty Consultant/Hair Stylist/Make-up Artist
Marketing and Fundraising
• Volunteer recruitment and coordination
• Fundraising
• Event planning
• Committee creation
• Scheduling and leading meetings
• Cold calling
89.7 WKSU, Kent, Ohio October 2015
Phone-a-thon Volunteer
Tam Valley School, Mill Valley, California
PTA President 2 years
• Coordinated volunteers and oversaw 10 committees
• Wrote and distributed flyers and informational packets
• Interfaced heavily with teachers, parents, and the entire community
Fundraiser Chair 3 years
• Recruited 320 parents to volunteer and assigned them to subcommittees
• Fundraised an average of $73,000 per year for 3 years
• Wrote and produced fundraising letters and newsletters, and orchestrated entire program
Kiddo! Mill Valley School Foundation, Mill Valley, California
Board Member 2 years
• Attended meetings, and interfaced heavily with parents and the community
• Handled heavy phone work answering concerns from the community
• Coordinated and participated in several fundraiser phone-a-thons
Chair, various committees 9 years
EDUCATION AND TRAINING
Coleman Skills Training Center, Akron, Ohio July 2016 – October 2016
Microsoft Word, Excel, and PowerPoint
Drake Adult Computer Academy, San Rafael, California
Completed various computer courses
DeLoux College of Cosmetology, San Rafael, California
California State Board Licensed Cosmetologist
City College of San Francisco, San Francisco, California
General Education