1. Halie Garren
371 East Allen Street #18, Castle Rock, CO 80108
719-359-3587 · haliemgarren@comcast.net
EDUCATION
University of Colorado at Colorado Springs May 2007
Bachelor of Arts in Political Science, with a minor in Communications
PROFESSIONAL EXPERIENCE
Bauerle & Co., Denver, CO January 2015 – June 2015
Administrative Assistant
• Electronic and paper filing
• Answering multiple line phones.
• Preparing and sending out standard, certified, and other complex mail.
• Scanning documents
• Supervising front desk as needed
Pikes Peak Hospice & Palliative Care, Colorado Springs, CO September 2007 – October 2014
Administrative Assistant for Volunteer Services, September 2007-October 2014 Volunteer
Coordinator, March 2008 – October 2014
• Liaison to staff and volunteer relations
• Responsible for supervising and coordinating volunteers for the InPatient Unit and Indirect
Support
• Trained to deliver volunteer assistance as needed for other departments when the
primary coordinator is unavailable
• Conduct initial and assessment interviews for volunteers
• Ensure volunteer understanding of patient confidentiality, and report any violations
• Communicate with multiple departments, such as Human Resources, Compliance,
Education, and Reception, to confirm adequate volunteer support.
• Manage and host numerous volunteer and employee orientations, volunteer appreciation
events, and education classes

2. • Implemented effective volunteer recruiting and retention methods
• Organize volunteer applications, files and hours in the Volunteer Computer Network
• Follow up with volunteers who are delinquent with annual required paperwork
• Attend Interdisciplinary Group meetings for updates on patients and present important
information to volunteers
• Responsible for conducting background and reference checks on new volunteers
• Work with the Volunteer Services team to resolve any volunteer related concerns or
complaints
• Provide on-call support for after hour volunteer assistance
• Utilize Outlook, and Microsoft Office computer systems.
• Sort and distribute incoming mail
• Triage phone calls
• Order and purchase office supplies
Blockbuster Video, Colorado Springs, CO June 2002 – September 2007
Customer Service Representative, June 2002 – June 2007
Shift Leader, June 2007 – September 2007
• Assisted with restocking movies, concessions, and other inventory
• Customer purchase transactions
• Customer account management
• Store custodial maintenance
• Tracking promotional sales
• Assigned registers, and daily staff duties
• Loss prevention
• Completing opening and closing paperwork
• Responsible for depositing money in the bank
Committees and Groups
Pikes Peak Hospice & Palliative Care: Environment of Care - Safety/Disaster Planning, We Honor
Veterans, Education Design
Blockbuster: Conversion Team