Semi-recent graduate aspiring to become involved at the intersection of technology and the social sector to help individuals find opportunities.

1. LINDA TRAN NGUYEN
510.759.1089 • nlindaa@gmail.com
EDUCATION
University of California, Los Angeles (UCLA) March 2012
B.A. International Development | Minors in Asian Languages, Political Science, & Southeast Asian Studies
• Award Scholarships: Summer Search 4-year Leadership Development Program, Oakland Dollars for Scholars (4
years), Oakland Kiwanis Foundation (4 years), Marcus Foster Education Fund, PG&E Women’s Network
Employee Assn., Port of Oakland Asian Employees Assn., Wa Sung Community Service Club Merit Scholar
UCLA Travel Study | Beijing, China & Hanoi, Vietnam 2010
• Researched effects of globalization in China and Vietnam with focus on Asian Studies and business practices
SKILLS
• Client relations • Conflict resolution • Customer service • Strong written and verbal communication
• Computer: Experienced in Filemaker; Microsoft Access, Excel, PowerPoint, Word; Adobe Photoshop
• Language: Intermediate Vietnamese
EXPERIENCE
UCLA Doheny Eye Institute (via Robert Half) Los Angeles, CA
IT Data Entry Clerk; Temporary Jul. 2016 – Aug. 2016
• Directly assisted Business Manager with data entry for an internal project within the IT department
• Collaborated with technical team to coordinate various database projects on website server via Microsoft Access
Asians for Miracle Marrow Matches (A3M) Los Angeles, CA
Recruitment & Administrative Assistant, Volunteer Coordinator Mar. 2014 – Oct. 2015
• Led volunteer outreach and activities for A3M’s annual gala, resulting in 150 volunteers and $130K revenue
• Recruited candidates onto the national bone marrow registry via events and drives held around Southern California
• Conducted performance analysis of team of 12 via database of 300,000+ donors and 600+ events held annually
• Oversaw office operations: report compilations, vendor interface, and internal/ external communications
• Assisted with the integration of public relations campaigns across multiple media (Facebook, Instagram)
China Airlines Los Angeles, CA
Customer Service Agent Dec. 2012 – Jan. 2014
• Scheduled high-volume of travel reservations within deadline due to flight delays or visa disparities
• Analyzed and resolved discrepancies in 300+ client files daily to ensure compliance with international regulations
• Translated messages verbally into Vietnamese for flight announcements and U.S. immigration processing
The City of Los Angeles Emergency Management Department Los Angeles, CA
Administrative Intern May 2012 – Nov. 2012
• Collaborated with departmental city representatives to coordinate Homeland Security Grants and Projects
• Prepared and reconciled grants, payments, and accounts with numerous municipalities, state and federal agencies,
private sectors, and the Emergency Operations Center
• Provided administrative support of emergency planning, response, and recovery efforts
UC Berkeley Upward Bound Berkeley, CA
Summer Residential Counselor Jun. 2012 – Aug. 2012
• Managed 24-hour client relationships with 91 at-risk high school students as a live-in guidance counselor
• Coordinated and budgeted a 6-week workshop series on holistic growth and college preparation
UCLA Higher Opportunity Program for Education (HOPE) Los Angeles, CA
Parent Engagement Coordinator, Mentor Jun. 2010 – Jun. 2011
• Outreached, built, and maintained relationships with immigrant students’ parents; generated 50 clients in 9 months
• Conducted workshops, co-managed $75,000 budget, and served on the 6-person executive leadership board
• Nominated as 2010 Co-Chair of UCLA’s 3-day Southeast Asian Admit Weekend of 150+ attendees
• Facilitated training of 150 volunteers, staff development of team of 24, and event programs with $18k budget
• Coordinated creation of a mentor network for 150+ newly admitted students, resulting in an 82% registration
rate to UCLA and overall increased Southeast Asian enrollment at UCLA
INTERESTS: Tennis, snowboarding, biking, and adding one more to my travel list of 33 countries