Medical billing and coding specialist with 7 years of experience providing administrative and patient support in a medical office setting. Advanced knowledge of private insurance processes and codes.

1. Mollie Owens
Medical billing and coding specialist with 7 years of experience
providing administrative and patient support in a medical office
setting. Advanced knowledge of private insurance processes and
codes.
508 30th Avenue West
Milan, IL 61264
(309) 373-8035
Mollie.Owens02@gmail.com

2. EXPERIENCE
Pediatric Group Associates, Moline, IL — Billing Coordinator
August 2012 - PRESENT
● Assist with patient intake process and insurance
verification/authorization.
● Independently process patient claims to insurance providers
efficiently and in a timely manner.
● Monitor insurance claims submissions for claims that have been
denied reported. If denied, correcting errors in a timely fashion
and re-submitting claim.
● Posting insurance payments to patient accounts.
● Perform collection actions when necessary.
● Assist with daily deposits, payment posting and basic
accounting tasks.
● Data Entry review to ensure accuracy.
● Processing of request for additional documentation requesting.
● Insurance verifications performed via internet,and telephone
methods as appropriate to insurance plans.
● Document ALL activity done to a patient's account.
● Ensures billing records are maintained in a confidential manner
and in accordance with standard accounting procedures.
Pediatric Group Associates, Moline, IL — Patient
Representative
March 2009 - August 2012
● Receive and direct incoming calls - taking accurate and clear
messages.
● Greet patients and directed them to the appropriate individual.
● Insurance verifications performed via internet,and telephone
methods as appropriate to insurance plans.
● Establish and ensures all patient demographic and insurance
information is up to date and correct.
● Accepted cash, check or credit card payments and insurance
information.
● Open, sort and distributed mail.
● File patient charts and incoming paperwork.
● Schedule appointments for five physicians and two Nurse
Practitioners.
● Coordinate with facility staff to correct any discrepancies or
issues prior to patient’s appointment.
● Support the patient privacy/confidentiality policies and
regulations under HIPAA for patients and their medical records.
SKILLS
*Medical Billing
* Medical Coding
* Medical Terminology
* Insurance
Verification
* ICD - 10 CM
* ICD - 9 CM
* CPT - 4
* HCPCS
* MS Word, Excel,
PowerPoint, MS Outlook
* Team leader
* Problem Solving
* Self Starter
* Organization

3. Happy Joe’s Pizza, Coal Valley, IL / Milan, IL — Assistant
Store Manager
December2003 - March 2009
● Recruit, train, and schedule employees.
● Communicate daily job duties and expectations.
● Achieve restaurant objectives by completing action plans.
● Implement customer service standards and goals.
● Estimate food costs and profits and adjust menus based on
estimates.
● Review portion control and preparation, minimize waste, and
ensure high quality of preparation.
● Publicize restaurant by placing advertisements in local stores.
● Maintain safe and healthy environment by enforcing sanitation
standards and procedures.
● Budgeting inventory turnover rate as well projected profit losses
and gains
● Responsible for all opening and closing functions of the store.
EDUCATION
Black Hawk College, Moline, IL — Massage Therapy
January 2007 - December2007
Rock Island High School, Rock Island, IL — General
August 2001 - June 2005