1. JULI A ZYLSTRA
6234 Acropolis Dr SE
Grand Rapids, Mi 49546
616.589.1958
JULI.ZYLSTRA@GMAIL.COM
Objective:To utilize my communication and managerial skills to add growth to all
aspects of a business.
PROFESSIONAL EXPERIENCE:
SMITTER PEST CONTROL April 2014 - Present
OFFICE MANAGER
Daily scheduler. Primary contact for customers both over the phone and via
email.
Customer Retention specialist-providing the best customer service to insure
repeat business
Utilize time management and multi-tasking skills
GRAND VALLEY MEDICAL SPECIALIST October 2013- November 2014
MEDICAL RECORDS
Organized records for 25 Doctors
Tracked of all patients labs and other special requests by Doctors
Coordinated with patients directly to get all records needed for special
appointments
Answered urgent Doctor requests
Provided schedules for the Doctors for incoming patients
Office support for nurses
EXCHANGE FINANCIAL CORP December 2008 – February 2011
LOAN PROCESSOR
Tracked daily reports to keep files on time to meet deadlines
Stayed in constant contact with borrowers, realtors, and management
Ordering information to complete a quality file and submitted to underwriting
CountrywideHome Loans
ACCOUNT EXECUTIVE 2001-2008
Assisted brokers with clearing conditions on loans
Cold called new accounts/prospects to become business partners.
Daily travel to current active accounts to review files, maintain relationship and
train on software and programs also to review files for new submissions
Built relationships with mortgage brokers
Presented Countrywide products to mortgage brokers while continuously training
on new products.
