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Full resume march 2020
1. Mohammed F Al-Dulaijan
Saudi Arabian • +966555469769 • +966598591528 • dulaijanmf@hotmail.com
Al Khobar • Eastern province • Saudi Arabia • LinkedIn: Mohammed F Al-Dulaijan
SUMMARY A bright, talented and ambitious project manager who has the required experience to deliver project to the highest
standards. I have the capability to ensure that projects or tasks are delivered to the highest quality, within budget by
effectively organizing, managing and utilizing all resources. I am able to lead teams on commercial and industrial fields
where the highest standards are routinely demanded. Always being on top of the project phases, deliver high-value projects
in matrixed organizations and across different geographies. Taking the right direction and works hard to manage stakeholder
expectations. Currently I am looking for a suitable position with leading companies.
EDUCATION • Bachelor in Science of Computer Engineering. Jan 1996
King Fahad University of petroleum and Minerals
EXPERIENCE • Senior Project Manager and Auditor. Jan 2016 – Present
Huawei Technologies Co – Saudi Arabia
Currently working as Senior Project Manager and Auditor for east region Managed service Projects MSP (5G, 4G, 3G, 2G,
VDSL, FTTX and EPU operations).
Duties:
Leading assurance reviews for various disciplinary teams throughout planning and execution project live cycle
covering small and large projects sizes. Support project managers/owners on project readiness during planning and
execution phases.
Supporting teams, projects, customer and other departments.
Achieving high customer satisfaction during daily work or during special events (portable station movements, VIP
Visits… etc).
Improve EHS awareness for all east projects (Mobile, VDSL, FTTX and EBU) in eastern region.
Resources planning including man power forecast, interview until full hiring cycle is completed. Spare parts
management, tools and equipment to maintain a quality 24/7 service to customers.
Participating in company audits
• Customer Project & Managed Service Delivery Manager (MSP) Oct 2010 – Dec 2015)
Maintained highest standards of quality on deliverables according to agreed SLA/KPIs & implementation
methodologies and ensured that escalation procedures were followed
Developed and deployed the MSP (Managed service Projects) unit’s mission, work plan with processes &
procedures based on field analysis and global best practices.
Reduce the division operational costs while improved engineers/technicians’ moral, via recommending &
implementing a new systems and procedures for handling GSM and fiber network operations (24/7).
Doing planning, scheduling and execution of MS project.
Spearheaded a team of 100+ members responsible for operating radio, power systems, microwave and fiber optic
for the GSM (2G, 3G, 4G & 5G), VDSL, FTTX and EPU networks in East/North regions in Saudi Arabia.
Ensure best of network availability also provide high standard of maintenance services consistent with the
established goal, objectives, and policies (KPI / SLA) for mobile network, VDSL/FTTX fiber networks and EPU MW links.
Appreciation:
Appreciation letter from STC for best performance 2012.
Appreciation letter from Huawei for outstanding and excellent contributions in 2012 as excellent project
management for STC MS project (Second in Huawei Global).
Appreciation letter from STC for ability to motivate and manage Project teams in closing 4G1 project 2013 (The
biggest project with STC).
2. EXPERIENCE • Co-Founder and CEO. Apr 2008 – Sep 2010
Khaleed Al-Fahad & Partner Company - Saudi Arabia
Duties:
Sets sales and margin goals.
Assists sales people in planning and implementing effective sales and service plans.
Involved in the hiring, evaluating, developing, growing, and managing of all sales and design employees, assuring
the finest caliber people for the company.
Develop the sales budgets and operating plan.
Develop and implement plans or attracting new customers while maintaining present customers
• Project Manager in Eastern Region for Managed Service for all Mobile sites. May 2002 – Mar 2008
Saudi Telecom Company STC – Saudi Arabia
Duties:
Supervise all related activates to operation and maintenance for all GSM sites in Dammam and Khobar, which are
more than 700 sites.
Ensure that outages shall never exceed 2 hours during working hours and on call.
Filtering the alarms and giving priorities to each alarm to be cleared.
Checking network performance in daily basis and make sure that figure will not go below certain number.
Provide technical support to other departments via proper coordination.
Ensure quality of preventive maintenance, corrective maintenance, & new site inspection.
Supervise the process of hand over procedure of new sites and expansions. This includes site inspection and project
follow up.
Ensure that all technicians are having an updated data in term of new sites status (for eastern region).
Coordinate with contractors and concerned department to clear problems in new sites to proceed again with site
inspection and acceptance.
• Exchanges Engineer in Dammam Network Operation Center. Apr 1999 – May 2002
Saudi Telecom Company STC – Saudi Arabia
Duties:
Provide full operation and maintenance for the entire exchanges in eastern region
(service nodes and local exchanges).
Monitoring the load in exchanges and make proper action to route the calls in term
of congestion.
Applying systems upgrade and network expansion.
Monitoring all exchange alarms and make sure to clear them based on priority list.
Troubleshoot and diagnose the exchange problems until finding out the root cause
and clear all obstacles.
Giving higher level of support for delegated serious problems from other
departments.
• IBM Systems and Project Engineer. Aug 1996 – Apr 1999
International Business Machines IBM – Saudi Arabia
Duties:
Configuring IBM PCs and servers including networking options.
Putting plans to increase the sales.
Develop configuration and pricing for big bids.
Providing companies / users with technical support and prices for IBM systems.
Accountable for after Sales support
Upgrading IBM systems to enhance their performances.
Assist customers with solutions to upgrade their existing PCs and networks.
Responsible for implementation, installation and making presentations for new IBM
technology
Working as Lotus Notes LAN administrator.
Responsible of major accounts like Saudi Aramco, Government, resellers and general
business
Responsible for big bids like Saudi Aramco PC bid & other well-known companies.
Responsible for Lotus Notes & Tivoli sales.
Managed to deserve Company’s Highest sales award in 1998
3. COURSES • Interconnecting Cisco Networking Devices Part 2 (ICND2) Apr 2010
• Interconnecting Cisco Networking Devices Part 1 (ICND1) Apr 2010
• My SAP HR – Management / Admin with ERP2005 Nov 2009
• PMI certification (PMP) In-Progress
TRAININGS &
WORKSHOPS
• Dealing with Managers - Mar 2006
• Cell Planning Principles - Jul 2003
• Telecom Fundamentals - Jul 2003
• Planning and Follow Up - May 2003
• GSM System Survey- Mar 2003
• Datacom - Mar 2003
• Telecom Platform - Feb 2003
• Effective Leadership - Jul 2001
• MS Power Point - Dec 2000
• Y2K 5ESS Maintenance Specialist Program level II PIII - Sep 1999
• Y2K 5ESS Maintenance Specialist Program level II PII - Sep 1999
• Y2K 5ESS Maintenance Specialist Program level II PI - Sep 1999
• Maintenance of 5ESS Exchanges Level I - Sep 1999
• IBM Network Station - May 1998
• Lotus Notes System Administration I - Feb 1997
• Lotus Notes Application Developments I - Feb 1997
• Supporting MS Windows NT 4.0 Core Technologies - Feb 1997
• Interpersonal Skills for SBM Marketing Graduates - Sep 1996
REFERENCES • Mohammed Umar Khan
TAC Manager – Huawei Saudi Arabia
Email: ukhan@huawei.com
Mobile: +966500173188
• Ahmed Al-Manee
East Region Manager – STC
Email: amaneea@stc.com.sa
Mobile: +966503409406
• Adel Al-Bursheed
Core Manager – STC
Email: aburshaid@stc.com.sa
Mobile: +966504446154