1. SHABIB MOHD REDHA MUSTAFA
Omani National ID No 03332361
Contact: +968-99888320/ 99257637/ 24600270
E-mail: shabz888@gmail.com
IT Professional with 10+ years of versatile experience
(Objective: Seeking a position in IT)
 Results-driven professional, recognized for taking on major initiatives, adapting to rapidly changing
environments and resolving mission-critical issues to ensure bottom-line success
 A visionary leader with good communication, team building and management, interpersonal & analytical skills
 Can execute a project from any level of the organization “IT, Procurement, Project Management”.
 Hands-on experience in development & programming in Developer 2000, Oracle SQL (structure Query
Language), creating forms & reports, designing, programming in Visual Basic and MS Office package.
 Well versed in providing First/Second Level Support on Windows 2000/XP, Office Suites, Symantec Antivirus,
MS ISA/Exchange, Etc.
 Significant exposure in management & maintenance of networks & servers, troubleshooting of issues related to
Cat5 UTP Cable, Fibre Optic, 3 Com, Cisco, Windows 2000 Server, Exchange 2000 Server, Proxy Server, ISA
Server, Fax Server, GFI Fax Maker, Backup, Veritas 8.6, Quota Manager and SRM SPACEGUARD.
Career Profile
SAP Consultant and CSM “Channel Sales Manager”, SAP.
(July 2013 till date)
Job Profile:
• Introduction to Business Process.
• FI “Financial Accounting.
• Closing Activities.
• System Configuration.
• Graduated from all the following modules:-
FI, BI, WEB “Net Weaver”, ERP, Communication Skills, SAP Sales Academy.
IT Business Manager, Oman National Engineering & Investment Co.
(Jan 2005 till Dec 2012)
Achievements:
• Successfully completed network infrastructure for 75 branches.
• Played key role in resolution of issues with Oracle pertaining to water and electricity billing in Oman.
• Instrumental in streamlining vehicle operations through procurement of solution resulting in significant
reduction in organizational expenditure.
• Assigned charge of Tender & Investment Departments in the IT section “from stage a to z”.
• Managing short and long term projects in the facilities /move management areas, construction and renovations,
furniture reconfigurations, and managing a team of employees and contractors.
• Created facilities operations, business practices, maintenance practices, and compliance at the Corporate level
in regards to safety and environmental aspects.
Job Profile:
• Responsible for the operations of facilities and maintenance services for over 3000 employees and numerous
contractors for the day to day scheduling of maintenance and operations of the site. Responsibilities included
managing budgets and spending, assigning and delegating work to team members, scheduling work with the
customers, and following up on all work assigned to ensure customer satisfaction.
• Collaborated directly with CEO, Group Operating Chairman, and numerous Executive Committee members and
Vice Presidents, to upgrade their corporate offices. This included the design and layout of furniture, bidding
and selection of contractors for A/V systems, construction renovations, electrical upgrades, and new carpet
purchases.
• Played key role in contributing to first administrative building in NJ to achieve LEED certification.

2. • Maintained corporate compliance and safety programs that drive our annual re-certification of OHSAS and ISO
14001 for the Corporate Campus.
• Worked with the Branch Group Heads to develop a Slips, Trips, and Falls program that incorporated monthly
tours of the site, and documented potential hazards for employees and visitors, to help reduce lost work time
cases. Presented findings at monthly staff meetings to upper management.
• Managed Corporate Mail Center, which included A/V scheduling and meeting room set-ups, equipment
repair/replacement, and Conference room renovations.
• Managed contractors for the preparations of the annual Shareholders meeting. This entailed detailed project
cleaning of the interior and exterior facilities, which included window and building washing, Executive dining
room cleaning, Executive Committee member’s offices, the CEO’s office, and the Corporate Board Room.
Developed schedules, and worked within a strict project time line to complete these tasks to meet the
deadline.
• Held key responsibility for managing group moves across the corporate campus and to Affiliates. Included
organizing group move meetings with all service providers, such as moving company, IT dept., phone groups,
printer support, and employees on campus to determine time lines, logistics, planning, and fit out of new
spaces.
• Accountable for overall profitability of the center with focus on maximizing customer satisfaction and
compliance to SLA parameters.
• Functioned as Programmer involved in resolution of various system issues.
• Managed operations as Senior Network Engineer involved in management of network infrastructure for 75
branches across Oman.
Senior System Administrator, Oman Cables (Jan 2004 – Aug 2004)
Job Profile:
• Managed day-to-day operations like resolution of issues, maintenance of back up and creation of users.
Programmer/ Network Engineer – Telecom Department, Oman Holding Corporation
(Dec 2002 - Jan 2004)
Achievements:
• Member of a team of seven involved in completing a tender for ministry worth 2.5 Million RO.
• Actively participated in upgrading network infrastructure across 23 companies under the group.
• Successfully completed MCSE certification.
Job Profile:
• Involved in creating designs and writing codes for mega projects worth 1.2 Million RO.
Educational
 Higher National Diploma (Business Information Technology), College of Majan (College of Administrative
Sciences), Muscat
 B.Sc. (Computer Science) in Business Information Technology, University of Luton, UK
 PMP "Project Management Professional" 25 to 28 May 2008.
 ITIL. 29th June to 1st July 2010
 ART of Win-Win Negotiation 2 and 3 Feb 2008.
 MCP "Microsoft Certified Professional" 2000.
 MCSE "Microsoft Certified Systems Engineering" 2003. 17th March to 14th July 2004.
 Time Management 15 & 16 Dec 2008
 Diploma of NLP "Neuro Linguistic Program. 13th of April 2010.
 Finance for none finance for Omanis. 11th to 15th October 2008.
 OCP "Oracle Certified Professional" from 27 March to 6 June 2007. “Forms, Reports, SQL”
 SAP Consultant from the 27 April to 29 August 2013.
 Bold: Certified. Italic: Attended courses
Personal Particulars
 Date of Birth: 16th
January 1982

3.  Languages: English, Urdu & Arabic
 Address: P.O.Box. 408 P.C.100. Muscat
 Reference: Available on request