1. Resume for Michael Hestad
Computer and Technical Specialist
E-Mail: mhestad@hotmail.com
10 years of Computer Technical Experience: 2005 through Present day 2015
Computer Skills:
Basic Networking + TCP/IP. Program Setup and Install Windows: Windows
2000/Windows XP Pro/Windows 7/8/10
Computer Basics/Microsoft Office 2010/Word/Advanced Excel/ Office Pro.
Computer Deployment and Technical Specialist:
Installation of Windows Operating Systems and Software, Windows XP to Windows
10
Companies:
Randstad Technologies: 2012 to Present
Xerox Managed Print Services.
Currently working with Xerox as lead deployment tech at Boeing.
Duties:
Lead Field Deployment Technician
Advantage Technical Resources: 2006 to Present.
Xerox Managed Print Services.
Currently working with Xerox as lead deployment tech at Boeing.
Contracted with Dell Systems for Windows XP and Windows 7 Deployment, and
Server de-install.
Nation wide deployment for the Veterans Administration.
Duties: As tech 1, De-install of Workstations and Deployment of the new
Workstations, imaged by means of Build and Ghosting, install of applications for the
departments as needed.
Data input of the new computers SN# for deployment on a daily basis and reported
to the Dell Lead Project Manager as needed.
Contracted with Hewlett Packard Systems for Windows XP, this was a nation wide
deployment for the upgrade to the Windows XP system for the Social Security
Administration.
Duties: As lead tech, De-install of Workstations and Deployment of the new
Workstations, imaged by means of Build and Ghosting, and DOD wipe of the old
systems for termination.
Worked for the HP Senate.
Duties: As tech lead and 1, Deployment of new work stations, note books, mail
servers, Xerox printers, Fujitsu scanners for the Senate Legislators Dept.
Dell Systems Server decommission.
Duties: Worked as tech 1 for the breakdown and shipping of the Dell Server
Systems in secured facilities, including Cat 5/6 cabling and termination of systems.

2. Resume for Michael Hestad
Computer and Technical Specialist
E-Mail: mhestad@hotmail.com
HMS Technologies: 2011 to 2012:
Duties: As lead tech for the Dell/VA Project, De-install of Workstations and
Deployment of the new Workstations, imaged by means of Build and Ghosting, install
of applications for the departments as needed.
Data input of the new and old computers SN# and on a daily basis reported to the
Dell Lead Project Manager as needed.
R&R Solutions: 2010-2011
POS new installs for the Walmart/Sams Club project.
AT&T Windows 7 Kiosk project.
7-11 new server install project.
Lexmark printer BB&T bank install project.
Burger King kiosk money machine, installed damaged parts.
Anu Resources: 2009
Wamu/Chase Bank conversion.
Duties: As tech 1, de-commission of the old systems and deployed the new Windows
XP work stations, key card sliders, and cash machines.
School:
Attended Bellevue Community College (Bellevue, WA.) 04/02/2000 to 06/17/2003
College classes included: Fast Track IMCSE, Computer Networking and Trouble
Shooting.
M.O.U.S. Certification of completion.
Security Clearance:
Cleared with Social Security and Veterans Administration, Boeing, MS.
Summary of Qualifications:
Strong Work Ethic: Consistently productive.
Dependable: Committed to being at work every day, on time, and ready to go. Will
get the job done right the first time - without the need of constant supervision.
Team Player: Will support, encourage, assist, and train, as needed. Strong
commitment to cooperative effort.
Self-Directed: Will take the initiative to get things done. Will look for ways to
improve processes and increase efficiency.
Consistent: Will always strive not only to meet, but to exceed expectations.