Michael McDermott has over 25 years of experience in information technology and seeks a position utilizing his skills. He has expert level skills in various operating systems and software. His work experience includes imaging computers, installing operating systems and software, and setting up workstations. He has held positions providing IT support for various companies.
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1. MICHAEL J MCDERMOTT
57 Hampstead St. Lowell, MA 01852
Mjmmcd79@comcast.net
(978) 761-9712
Objective
Seeking a position that will utilize my abilities to enhance the company’s overall growth, as well as my own.
Ski ll Name Skill Level Last Used/Experience
UNIX & Microsoft Platforms Systems Administration Expert Currently used/10 years
Windows 3.1, 95, 98, NT, 2000, XP, Vista Windows 7 Expert Currently used/25 years
Unisys 1100 & 2200 Expert +4 years ago/6 years
Using KEA and Microsoft software on a VAX system Expert Currently used/12 years
Web Page design & Maintenance Expert Currently used/10 years
LAN & WAN Administration Intermediate Currently used/10years
Database Management Intermediate Currently used/12 years
Software Development Intermediate Currently used/15 years
BULL 8000 mainframe computer system Expert +4 years ago/10 years
IBM and Honeywell mainframe Expert +4 years ago/12 years
Work Experience
At lant ic Associates/Steward Medical (10/14 to 11/7) Imaging of new laptops, Installation of Win7 compatible software, and installation of Win7
print drivers.
T-Mobile Windows 7 Migration (6/14 to 7/14) Imaging of new laptops, Installation of Win7 compatible software, and installation of Win7 print
drivers.
IBM/StateSt reet Deskside Support Technician (12/13 to 4-9-2014), Imaging of new & existing laptops, Desktops & towers with Win7 Image.
Locat ing & Installing of Win7 compatible software, installation of Win7 print drivers. Setup of workstations, docking stations & Monitors.
IBM/Amt rak Lead Technician Windows 7 Migration (6-13 to 10-30), Supervising Team Imaging of new & exist ing laptops, Desktops & towers
with Win7 Image. Maintaining & documenting progress of project & reporting to the various Project Managers & Supervisors. Locating &
Installing of Win7 compatible software, installation of Win7 print drivers. Setup of workstations, docking stations & Monitors. In various
locations from New Haven CT to South Boston MA.
Wolters / Kluwer (Boston, Norwood) Win7 Migration (8-1-2012 to 11-30-2012), Imaging of new & exist ing laptops, Desktops & towers with
Win7 Image. Locating & Installing of Win7 compatible software, installation of Win7 print drivers. Setup of workstations, docking stations &
Monitors.
Niagara Bank (CT & MA) 8-1-11 to 9-30-11) Installation of new hardware & software. In Back Office and Tellers.
Rent a Center (Mult iple Locations in MA & NH) (7-1-10 to 9-30-10). Installation of new hardware. In Back Office and sales floor.
TD Bank (Multiple Locations in NH, MA & CT) (8-1-09 to 12-20-09 Installation of new hardware. In Back Office and Tellers.
McDonalds (Mult iple Locations in NH & MA) (3-1-06 to 6-30-06 Installation of new hardware. In Back Office and sales floor.
Cit igroup (Boston) (5-05-04 to 6-30-04), Hardware replacement.
Home Depot (Multiple locations in NH, MA & CT) (2-1-04 to 5-31-04), Installation of new hardware. In Back Office and sales floor.
Nokia (Burlington) Windows Migration (6-01-2003 to 8-03-2003) Imaging of new & existing laptops, Desktops & towers with WinXP Image.
Locat ing & Installing of WinXP compatible software, installation of WinXP print drivers. Setup of workstations, docking stations & Monitors.
Insight Global (3-1-02 to 5-31-02 Installation of new hardware & software. In Office and t rading floors.
Pomeroy (1-10-01 to 4-30-01). Installation of new hardware & software. In Office and trading floors.
Hewlet t Packard (Acton, Andover and Nashua) (4-98 to present Setup of Classroom Pcs based on Instructional requirements.
2. Sel f Employed - Lowell MA September, 1996 – May, 2012 IT Support Specialist
Sel f Employed 9/1996 to 5/2012
IT Specialist /Computer Consultant Independent Computer Consultant working for large and small, public and private Companies. Providing
computer support, software and hardware Upgrades and support, Windows 95, 98, NT, 2000, XP, Vista & 7. Database Management, Web Page
designs and support . I was also involved in the design and implementation of new databases and software. As well as all LAN and WAN
Administ ration as well as all Dial-up networks. While working with various software providers in order to develop specialized software and
Databases for my clients. I have done numerous contract projects for various companies i.e. :( Dell, IBM, Nokia, Hewlett Packard, DEC,
Microsoft etc.). These projects have varied from creating a simple inventory databases to setting up in-house training classrooms. As well as
Systems Upgrades to Network and Systems setup. I have also done network cabling, laptop, desktop, server and printer setups.
TRAVIS Associates Inc. - Burlington MA February, 1996 - September, 1996 Lead Computer Operator
USDA RECD Clackamas, OR. March, 1995 – June, 1995 Office Automation Specialist
TAC TEMPS Acton, MA. October, 1995 – December, 1996 Finance Clerk
Impact Staffing Camas, WA December, 1994 – March, 1995 Test Operator
Internal Revenue Service - Andover MA November, 1988 - April, 1994 Computer Operator
Education
University of Massachusetts US - Lowell - Massachuset ts
January, 1990 - May, 1991 MCP Certification
Lowel l High School US - Lowell - Massachuset ts
September, 1982 - June, 1984
Northern Essex Community College US -Haverhill - Massachusetts
January, 1985 – May, 1985 Computer Science
Professional
5/1995 Customer Service Training US-OR-Portland
Professional
5/1992 IRS Basic Unisys 1100 Computer Operator Training US-WV-Martinsburg
Professional
Programming Class
5/1990 Sperry Boot Class US-MA-Andover
Professional
Systems Operations Class
10/1989 Major Run stream Processing US-MA-Andover
Professional
7/1992 Operational Programming Class US-MA Andover
Professional
3/1994 A+ Certification
LANGUAGES: Languages Proficiency Level
Signing Exact English (SEE) Conversational - Limited
AWARDS: Two (2) Managers Awards - 1991 Four (4) PMRS Awards - 1990 - 1993 One (1) Special Act Award - 1995
CIVIL SERVICE GRADE: GS-334-7 9/91 - 5/94
http://www.linkedin.com/pub/michael-mcdermott/20/b4b/355/