1. Michelle E Wald
770-910-0129
michwald@hotmail.com
Objective: A Support position which will allow me to challenge my intellect, skills and ability to create a harmonious
environment through organization.
Summary: Administrator/Office Manager with more than 20 years of experience in a professional office setting and
a proven track record in office re-organization, accounting, sales reporting and meeting/travel
coordination. Excellent writing skills. Heavy usage of Microsoft Office applications, many Windows
platforms, QuickBooks and digital databases, including AppFolio, Property Ware and Maintenance Plus.
Experience in negotiating/buying, sales and marketing and project management.
Significant Experience:
Crown Realty & Management, Roswell, GA October 2014 – Present
GRC Administrator
Georgia Restoration Contractors, Owned by Crown Realty Company
* Work closely with Regional Manager to insure all vacant properties are ready to re-rent in a timely manner
* Receive all renovation requests and assign vendors to deliver estimates, manage all projects to make sure strict
deadlines are met, coordinate all correspondence between vendors, home owners and property managers,
evaluate and on board new vendors, schedule all cleaning services for homes before move in
* Purchase all appliances for 1,500 rental homes, create all estimates and distribute them to property managers
* Accounts receivable duties include changing reserve amounts, pulling money from owner accounts, accounts
payable duties include paying all vendor invoices in a timely manner, monthly audit of estimates versus approved
work
* Manage the scheduled maintenance program for 1,500 homes, including running reports from database,
assigning work to vendors, handle all accounts receivable and payable, update digital property files
* Responsible for maintaining current vendor insurance policies
Assistant Property Manager (October 2014-January 2015)
* Processed applications including, pulled credit, verified employment and income, and
confirmed previous resident history
* Supported the property managers by performing administrative duties:
prepared lease documents, updated reports, monitored lease renewals & terminations, and provided customer
service to residents and owners
HD Supply, Inc., Roswell, GA June 2012 – October 2014
Via Charles Bringardner, NAM
Administrative Assistant / Sales Analyst
* Created sales report packages to include information pertinent to customer buying habits, credit usage and
payment history, allowing the National Account Manager and Field Representatives to effectively manage
customer relationships and increase company revenue, created monthly reports for 22 large national accounts
and over 100 Sales Reps., compiled contact information from trade shows to identified potential and under-
served customers
* Analyzed sales data to ensure customers are buying in proportion to industry sales, used data to identify late
paying customers and ensure customers had appropriate credit available
* Special projects included collecting GL codes from all customers and creating database-compatible reports so all
customers have custom GL coding on their invoices
* Basic office duties included keeping all files up to date, added new client information, kept all sales information
current, including volume discount programs for customers, made sure all customer property lists are current

2. Quality Air, Inc., Roswell, GA February 2003 – December 2004
Office Manager
* Administration responsibilities included keeping a project plan and timeline for over one hundred current and
completed jobs, coordinated installation and repair appointments with various contractors and sub-contractors,
ensured production met project deadlines, stayed current regarding industry standards and equipment
* Accounting duties encompassed project and hourly billing, receiving and general bookkeeping for the business,
kept the owner’s personal books, billing, and maintained income and tax records for rental property
* Sales responsibilities consisted of generating sales quotes for equipment and service, worked with the plant to
reduce equipment costs
ERDAS, Inc., Atlanta, GA November 2000 – October 2002
Education Coordinator
* Coordinator undertakings included registering students for ERDAS proprietary courses and collected payment,
created course and instructor schedules for six instructors in four locations, coordinated on-site courses at customer
locations, scheduled regional courses throughout the world, maintained the Education Center portion of the ERDAS
website, updated the Onyx and Training Access databases with customer information
* Created regional education programs and worked with local universities to receive training centers for these courses
at no cost, saving thousands of dollars every year
* Sales accomplishments include generated customer quotes, closed open Sales quotes with warm leads, created
email blasts for regional course advertisements, cold called database contacts to offer special pricing, met sales
goals each quarter and created sales promotions to meet financial goals
TechPlanet, Inc. (Company Defunct), Menlo Park, CA/Atlanta, GA November 1999 – September 2000
Operations Department Coordinator/ Buyer
* Project Manager actions included creating a project plan for the opening of twenty-three satellite offices, arranging for
insurance coverage, applying for state and city business licenses and working with local Chambers of Commerce for
all satellite offices, personally opened two Florida offices on location
* Booked travel for the entire company, worked with AMEX Travel Services to develop an in-house Corporate Travel
Desk
* Administered a consignment program for SonicWALL products and saved the company $5,000 per month
* Created monthly audits for cellular phone, telephone and UPS shipping invoices, which saved the company more
than $50,000
3Dnet Incorporated (Company Defunct), Fort Lauderdale, FL June 1997 – May 1999
Office Manager
* As one of the first ten employees, played a pivotal role in growing the company from inception to over 50
employees and revenues of $1.2 million in 1997
* Accounting accomplishments: created and maintained accounts payable and receivable, created and maintained
bi-weekly payroll system, managed order processing, created credit card processing and returns procedures, created
and managed Accounts Receivable Department for a fledgling Internet retail presence
* Administrator achievements: maintained business insurance policies, choose and implemented group health
insurance plan, created and maintained employee records and government requirements for new hires, scheduled all
meetings and travel, implemented filing system, customer service
* Personal assistant duties: All scheduling, travel arrangements, money management, and personal organization for
owner and CEO
Education:
Louisiana State University, Baton Rouge, LA
English major with an emphasis on Creative/Technical Writing
Psychology minor
University of South Florida, Tampa, FL
Liberal arts education courses