Sheryl Peters has over 10 years of experience in administrative and customer service roles in various industries including accounting, real estate, and title companies. She currently works as an Accounts Payable Specialist for Sage V Foods where she processes invoices, expense reports, payments, and assists with audits. Previously, she held roles as an Accounts Payable Clerk, Inbound Phone Queue agent, Mobile Closer, and Escrow Assistant/Office Manager for other companies where she provided support to customers, processed payments and documents, and managed office operations. Peters is proficient in Microsoft Office, accounting, and real estate software and strives to provide excellent customer service.

1. SHERYL PETERS
Westminster, CO 80021 C: 720-308-8960 sheryldpeters@msn.com
www.linkedin.com/in/sherylpeters
QUALIFICATIONS PROFILE
Committed administrative support professional, customer relations specialist and notary public with
multifaceted business and technical skills. Professional environments include accounting, inbound phone queue,
title offices, and real estate offices. Additional experience includes management of chiropractic clinics and retail
outlets.
Sage V Foods, Boulder, CO 08/2015-Present
Accounts Payable Specialist
 Verified, reconciled and processed high volume of invoices between 3 plants and corporate office;
reviewed and verified charges on two corporate credit card accounts and coded to appropriate
expense account.
 Reviewed and analyzed employee expense reimbursements; coded employee expense
reimbursements to appropriate expense account and location.
 Scheduled and prepared weekly check payments.
 Posted daily wire and ACH payments and prepared daily cash analysis report.
 Maintained lease schedules and vendor files.
 Performed month end closing and monthly account analysis.
 Assisted with quarterly and annual audits.
 Processed 1099 forms annually.
 Assisted President, Controller, Assistant Controller and Accountant as necessary with various
projects.
Urban Lending Solutions, Broomfield, CO 07/2013 – 07/2015
Accounts Payable Clerk (03/2014 - 07/2015)
 Coded invoices to appropriate expense account and submit to appropriate manager for approval.
 Reviewed and analyzed employee expense reimbursements; coded employee expense reports to
appropriate expense account.
 Assisted Accounts Payable Supervisor with Escrow Account, Recording Account and Title Account
reconciliation.
 Assisted CFO, VP of Finance, Controller, Accounts Payable Supervisor and Accounting team as
necessary with various projects.
 Reviewed and analyzed appraiser invoices for accurate billing and payments.
 Payment processing included but not limited to:
o 10-25 weekly employee expense reimbursements
o 50-75 weekly invoice payments
o 50-250 weekly mortgage incentive checks
o 450-500 weekly appraiser payments
o 150-200 monthly abstractor payments
 Used DocLink, Epicor, VisiRecording, and AtClose programs in addition to Microsoft Office Suite.

2. Inbound Phone Queue (07/2013 - 03/2014)
 Provided borrower and/or authorized third party with account status updates on workout
programs and foreclosures.
 Advised borrower and/or authorized third party on modification document completion,
submission and/or approval/decline reasons.
 Processed payments.
 Provided borrower and/or authorized third party with CRM contact information, reviewed CRM
hours of availability and scheduled appointments for CRM.
 Assisted borrower and/or authorized third party with opening a case for CRM assignment/re-
assignment, credit correction, foreclosure sale date postponement and workout requests.
 Transferred calls to appropriate department.
 Trained and assisted new team members.
 Documented all systems of record.
 Maintained good call quality by adhering to bank standards of phone queue policies and
procedures.
 Adhered to and maintained minimum standards of attendance/tardy and security policies.
 Assisted team leads and managers as requested.
First American Title Insurance Company, Westminster, CO 11/2012 – 7/2013
Mobile Closer
 Presented documents for new home purchase, refinance, and loan modification to clients and
notarized at various office locations.
 Ensured secure transportation and delivery of loan/lender documents to appropriate closer.
American Title Services, Boulder, CO 05/2012 - 11/2012
Escrow Assistant/Office Manager
 Processed title requests and reviewed commitments; ordered tax certificates; issued customer
protection letters; issued preliminary HUD 1; and ordered payoffs.
 Prepared files for closing with the use of SoftPro, ProForm, and DataTrace programs.
 Presented documents for new home purchase; refinance, and loan modification to clients and
notarized.
 Processed funding of file including but not limited to:
o Recording of documents
o Returned lender documents
o Wired payment
 Maintained general office flow and order of office.
 Delegated files for processing and coordinated closings with clients and lenders.
 Planned/coordinated monthly marketing promotions and inside/outside events.
 Assisted sales manager and escrow officers as necessary.

3. Keller Williams Realty, Boulder, CO 08/2009 - 05/2012
Market Center Administrator
 Budget Management/Billing/Bookkeeping – monthly agent billing; performed and maintained AP/AR
tasks; prepared monthly financial statement and reviewed with OP and TL; processed escrow money and
company commission checks; monthly bank account and AMEX Credit Card reconciliation; reported all
information to KWRI monthly; prepared yearly tax documents for agents, owners and vendors, handled
yearly correspondence with accountant using AccountEdge and WinMORE computer systems in addition
to Microsoft Office Suite.
 Office Management – maintained general flow, order of office, delegate projects to team members;
organized and facilitated weekly staff meetings, bi-weekly team trainings and sales meetings.
 File Management – processed all contract files daily; issued DA’s weekly; processed and maintained
property management files; maintained agent, employee and vendor files.
 Scheduling – scheduled new agents to fill out office paperwork; arranged travel for OP, TL and MCA.
 Public Relations/Marketing – prepared article for monthly office publication; sent monthly real estate
reports to all agents; planned and executed internal and external events.
 Customer Relations – maintained all agent and employee files; processed CREC/IRES/Metrolist
documents; assisted with technical issues and software questions.
 Training/Consulting – taught courses to agents and peers on a variety of topics; trained new Market
Center Administrators on their job duties; trained staff as needed.
EDUCATION
Urban Lending Solutions: Urban University - completed Microsoft Office Suite classes; participated in recurring
leadership book club and attended 25 professional development classes.
Keller Williams Realty: Keller Williams University - attended Regional and International leadership classes and
seminars; read leadership and training publications.