1. Kimberly Jones
666 N. West Road
Lombard, IL 60148
Cell Phone 630-379-7275
kimmie051481@hotmail.com
OBJECTIVE: To secure a position in a fast paced environment using my high energy, excellent interpersonal skills and
motivated personality that will offer an opportunity for growth.
WORK EXPERIENCE:
APR 14 - Present
Plumbing Coordinator: Valley Fire Protection Services, Batavia, IL
*Schedule/Dispatch all plumbing services call and inspections
*Order all permits for cities and periodic licensing renewals for city and state contractor’s license
*Complete Quotes/ Sales Call over the phone and email for Backflow Inspections
*Over see all office day to day work
* Answer all Incoming calls for Residential Plumbing (OWP) to assist with their request
* Work closely with our Finance team assisting them with invoicing our customers
* Order all material, paperwork and supplies for the staff and plumbers
* Work closely with Property Managers to assist and provide plumbing issues and inspections
*Handle all advertising for Old World Plumbing (Residential) and VFP (Commercial)
* Complete weekly timecards for payroll for all plumbing staff
* Invoice and process all Large contractors work orders
OCT 10 – April 14
Client Service Representative/Account Management, MTC PERFORMANCE, Schaumburg, IL
*Administrator of both Vendor Manager and Channel Manager accounts in the technology field
*Work closely with clients and their partners to provide marketing solutions. This includes entering various
types of promotions as well as providing feedback on the effectiveness of those promotions
*Daily activities include assisting participants with whatever questions they may have, managing data,
registration and claim processing, invoicing, participating in conference calls, and ensuring each program is
running efficiently
*Work closely with our Finance team assisting with account funding and daily ledgering
*On a daily basis analyze where problems may be occurring in programs which involved communicating
findings effectively with IT to ensure a resolution
*Wide range of excel based tools used for data analysis, ad hoc reporting, and manipulation for importing
data in to MTC’s reward programs. Use word to help create pdf’s used as spotlights for partners marketing
sale opportunities
SEPT 08 to MAY 09
Debt Recovery Specialist: CONSUMER RECOVERY ASSOCIATES; Virginia Beach, VA
* Research and locate very delinquent debtors
* Manage up to 200 delinquent accounts a week
* Call debtors and set up payment plans in order to improve their financial status
* Trained new employees in system upgrades
* Collect an average of $25,000 a month from delinquent debtors
* Top 3 out of 50 Producers every month
SEPT 05 to SEPT 08
National Coop Advertising Sales Rep: DOMINION ENTERPRISES; Norfolk, VA
* Cold called prospects & existing clients advertising in our books
* Existing advertising sales were at $20,000, less than a year I was able to raise advertising sales to 1.5 million
* Make collection calls to existing dealerships on past due bills
* Pre-Approved all ads for dealers in my territory that advertised in our books
* Sell advertisement to new and existing clients
* Helped design custom ads for dealerships

2. * Handled billing issues for current advertisers
Sales Support Specialists (9/05-2/07)
*Collect weekly advertising tear sheets for Advertisers
*Process monthly claims for Advertisers
*Make collections calls on behalf of Sales Reps for accounts 31-60 day late
*Send out ads for pre-approval on all new ads
*Handle billing issues for current advertisers
APRIL 05 to JULY 05
Sales Representative: STEVE COURY BUICK, PONTIAC, GMC; Cottonwood, AZ
*Sold New & Used Vehicles (4 cars a week)
*Dealer trader with different dealerships
*Participated with different trade shows
JAN 02 to DEC 04
Loan Officer: 1st
CAPITAL BANC; Oakbrook Terrace, IL
*Sold new and used houses loans (Purchase or Refinance)
*Directed customers to proper loans based on credit history
*Assisted customer with credit disputes to secure loans
*Trained incoming employees on loan software’s and programs
* Processed all of my own loans
COMPUTER SKILLS
Word, Excel, Power Point, Internet Explorer, Goldmine, Vision shift
EDUCATION: Tidewater Tech, Virginia Beach, VA
College of DuPage Wheaton, IL
REFERENCES AVAILABLE UPON REQUEST