1. Dree Dias
G-108, Lawrence Park, Dias & Pereira Nagar, Naigaon, Vasai – 401 207, District – Thane
M: +91 7276298489 E: dreedias@gmail.com
Career Objective
To contribute tothe efficiency &productivityof the organization &todevelopmyselffurther, through
an all-round &challengingperformance, toutilizemyexperienceandskillstocomplete everytask.
Skills
 Social MediaOptimization  ReportAnalysis
 SearchEngine Optimization  ContentManagement
 Ad CampaignManagement  CustomerService &Sales
Professional Experience
CURRENT: THACKER & CO. LTD (CakesmithsDivision),Mumbai
Digital MarketingIntern - Aug2016 to Present
Responsibilities:
 MaintainSocial Mediapresence,landingpagesandblogs
 Execute contentmarketingstrategy
 Execute all web,SEOand social mediacampaigns
 Updatingthe contenton the companywebsite andensuringproperfunctionality
 Creationandexecutionof social mediaadcampaigns
 Proofreadingthe contentforproperbrandcommunication
 Measure and reportperformance of all digital marketingcampaigns
 Identifytrendsand insights,andoptimizespendandperformance basedonthe insights
PREVIOUS: TATA CONSULTANCYSERVICES, Mumbai
CustomerService Executive - Nov2013 to July2016
Responsibilities:
 Working with Citi Bank, a reputed US Bank
 Customer service and selling card benefits and services to customers
 Devise business development strategies to meet and fulfill the client’s requirements based
on product range respectively
 Checking customer satisfaction and resolving any issues to ensure repeat business
PREVIOUS: FIS Global BusinessSolutions,Mumbai
CustomerService Executive - April 2012 to Sept2013
Responsibilities:
 Workedwithaprestigious AmericanFinancial Institution;AmericanExpress
 Serviced callsfromAmericancustomers regardingprepaidreloadablecards
 Supervise thefloorandhandleirate customersonescalation calls
 Was involvedinthe pre-launchof anew card(BlueBird)byAmericanExpressandplayedan
importantrole inunderstandingcustomerexpectations, competitoranalysis etc.

2. PREVIOUS: Epicentre,Mumbai
Tele SalesExecutive - July2011 to Dec 2011
Responsibilities:
 Worked with a Canadian television service provider,Telus
 Serviced callsfromCanadiancustomers
Scholastics
2010-2013 Master inArts (M.A.),UniversityOf Mumbai
2007-2010 BachelorinArts,SophiaCollege for Women
2005-2006 SecondarySchool Certificate,Maharashtra Board
Technology
Software : MicrosoftWord, Excel
MultimediaAnalytics : Google Analytics,Adwords,FacebookAdsManager,MailChimp
Certifications : Google Adwords
Personal Dossier
Date of Birth : 8th November, 1989
Marital Status : Unmarried
Nationality : Indian
Gender : Female
LanguagesKnown : EnglishandHindi.
Hobbies : Readingbooks, Music, Meditation
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