1. MICHAEL ECHELBERGER
5440 Fox Run Boulevard
Frederick, CO 80504
Phone: 303.549.1423 ech.michael@gmail.com
SUMMARY
System Administrator with 15 years of experience in a mixed server environment (IBM AIX, Red Hat
Enterprise Linux, Ubuntu, and Windows). Ability to prioritize and manage multiple responsibilities
concurrently. Seeking a position in which to further my linux server administration experience.
Areas of demonstrated skill:
Linux (unix): Red Hat, Ubuntu, AIX, OS X Windows 7/8/10/Server 2003-2012
DNS Administration (bind and 3rd
party API) Monitoring: Nagios, Wormly
Voip: Asterisk, FreePBX,Hosted PBX Active Directory (AD),Zentyal, OpenLDAP
Anti-spam Server: Symantec Brightmail,
Symantec Mail Security Appliance (8160)
Anti-virus Server: Trend Micro InterScan
Messaging Security Suite(IMSS7), Vipre Suite
Virtualization: OpenStack(Havana), Rackspace Public/Private Cloud, VMWare/esxi, VirtualBox
ACHIEVEMENTS / CERTIFCATIONS
IBM Technical Vitality Council Recognition, 2008
Red Hat Certified Technician (RHCT RHEL5) / Cert # 605007369915521
IBM Silver Star for Excellence, 2005
DoD Secret Security Clearance (Active/Interim)
PROFESSIONAL EXPERIENCE
DigitalGlobe(TEKSystems) Longmont, CO 2016-Present
TSOC Administrator
Monitor and administer wide range of server and network infrastructure.
Drive Crit Sit escalations and facilitate associated bridge calls.
GroupSystems (ThinkTank) Denver, CO 2011-2016
Senior IT Administrator/Team Lead
Deployed OpenStack Private Cloud on-premise for Development and QA team use.
Administered Asterisk/FreePBX installation, then implemented hosted PBX solution (8x8).
Traveled with sales team, providing technical support and interfacing with client’s IT resources.
Implemented backup solution across mixed environment.
Responsible for management of day to day IT Team operations, both internal IT and server ops.
Liaison for multiple vendors (Dell, Apple, New Cloud, Rackspace, facilities, datacenter, etc).
Radius Data Longmont, CO 2009-2010
Technical Support
Responsible for deploying and managing monitoring suite for pc’s, servers and networks.
Responsible for Exchange and Active Directory server administration.
Implemented and administered hosted voip (VirtualPBX).
2. MICHAEL ECHELBERGER PAGE TWO
IBM Inc. Boulder, CO 1996-2009
Global SMTP Services, Technical Focal and IT Architect 2004 – 2009
Responsible for testing, deploying and administering antispam and antivirus software suites, and
Symantec 8160 antispam Traffic Shaping Appliances, worldwide.
Single point of contact for internal and external dns.
Managed work direction and technical assistance for globally allocated resources (India and Brazil).
Primary liaison to AS and AV vendor representatives.
Responsible for trend analysis, capacity planning, OS and middleware tuning, process documentation.
Lotus Domino System Administrator, Team Leader 2002 – 2004
Provide work direction for day to day operations.
Responsible for facilitating crit sit bridge calls.
Responsible for providing input to architect team for long term planning, capacity planning, and
software/hardware upgrades.
Primary interface with upper management regarding outages and root cause analysis.
Responsible for hardware/software procurement.
Primary deskside support for on-site and remote management team.
Lotus Domino System Administrator, Technical Focal 1999 – 2002
Responsible for application deployments and administration of Domino and associated middleware.
Perform backup/restore as needed, database maintenance, and performance tuning.
Primary contact for escalations.
Technical Support, Washington Mutual Account 1996 – 1999
Instrumental in transitioning all 2nd
level support from previous customer site in Seattle to Boulder.
SME for all aspects of server support and branch operations.
Supported Windows/*nix mixed environment, approx 1000 servers and terminals.
U.S. Navy Long Beach, CA 1987 – 1993
Electronic Warfare Technician
2 deployments to Persian Gulf, including Operation Desert Storm.
Lead intelligence liaison, training officer, watch supervisor and technician.
Responsible for Secret Publication Inventory, held DoD Secret Clearance.
SKILLS
Leadership: Experienced in leadership of technical team. Able to prioritize tasks.
Critical Thinking: Extensive use of critical thinking skills to solve problems, research solutions,
develop creative ways to utilize resources efficiently.
Team Work: Work efficiently as manager and member of technical teams, execute project plans,
utilizing multiple resources, and accomplishing common goals during strict timeframes. Consummate
team player, will do whatever is necessary for the success of the team.
Communication: Effective written and verbal communication skills. Ability to mentor and
supervise associates, and able to convey ideas to a wide range of audiences. Communicates equally
well with both technical and non-technical contacts. Excels in communication of critical situation
management, and root cause analysis.