1. Leonid Yakobzon
Brooklyn NY 11235
917-939-9874
Lyakobzo@optonline.net
Information Systems Technical Engineer/Leaderwith over 20 years’ experience
leading projects within critical production data centers. Recognized leadership skills supporting
24/7 technical engineers and team members. Specialized skills with installation/configuration of
servers OS and troubleshooting LAN/WAN devices; infrastructure implementation including
rack/stack and cabling of Servers/Network and SAN storage.
TECHNICAL SKILLS / SOFTWARE:
Novell Netware 4.x , Windows 3.1/95/NT/XP/2000/, UNIX (Solaris 8), Linux, Arcserve for NT
and Netaware, Netbackup 3.4 (Unix based)
PROFESSIONAL EXPERIENCE:
JPMorgan Chase, New York, NY 2004 - 2014
Data Center Operations
Site tech lead Engineer of 140,000 square feet total over two floors critical Production data
center, provide daily support of @23000 assets including servers (HP, DELL, IBM, SUN),
network devices (Cisco, Brocade), storages ((EMC, NetApps, Hitachi). Work with workflow
engineer on all projects coming into the data center and responsible for coordinating work with
local ESE to ensure the work get completed on time.
 Perform Quality Assurance checks for install, decommission and changes.
 Provide training the technicians with tools and process updates.
 Managed Intergraded Disposal Process for tracking assets to return for disposal.
IBM, (JPMC) New York, NY 2003 - 2004
Systems Management Professional, Team Leader
Managed and led staff of 10 employees providing 7x24 support in three shifts. Developed and
implemented staff development, performance management and staff scheduling.
 Administration, configuration and support of Network backups in 4 Data Centers within
the JPMorgan Chase Technology Infrastructure Group.
 Participate in the implementation of Risk Management activities, including Virus
Management and Contingency/Disaster Recovery Planning for several business units and
applications.

2. Leonid Yakobzon
917-939-9874 Page 2 of 2
JPMorgan Chase, New York, NY 1996 - 2003
Senior Technical Officer
Managed the operation and support of 200 servers in 4 Data Centers, supporting @4000
customers. Servers include: Home and Application Novell Netware 4.x/5.x servers, NT
Infrastructure servers (PBC/BDC), Notes Domino servers.
 Manage a staff of 7 employees, providing 7x24 support in three shifts.
 Administered yearly evaluation and appraisals.
 Schedule projects with vendors.
 Manage the installation of Enterprise Access Control, Intruder Alert and Reporting of
150 servers in the North East region, including Notes, Internet, NT and Novell servers.
 Supervise Network Hardware installation.
 Network backup management, utilizing Arcserve and Netbackup.
 Participate in the implementation of Risk Management activities, including Virus
Management and Contingency/Disaster Recovery Planning for several business units and
applications.
American Express/VanStart Corp., New York, NY
System Network Engineer 1995 – 1996
Provided Desk Top Level II support and reactive responses to over 5000 customers, in several
departments located at the World Financial Center. Support included Hardware, Operating
System and Applications installation, proactive maintenance, troubleshooting and upgrade.
 Participated in the Project to upgrade 5000 workstations from Windows 3.1 to Windows
NT.
Urbitran Associated, Inc., New York, NY 1992 - 1995
System Administrator
 Provided daily support and administration of 50 customers. Support responsibilities
included Hardware and Software/ Application installation and upgrade.
EDUCATION AND TRAINING:
 B.S in Electrical Engineering, State Technical University, Russia
 Certified Netware Engineer (CNE)
 Microsoft Certified System Engineer (MCSE)
 Sun Certified System Administrator for Solaris 8, Part1