1. Michael Berrie
502 Parkside crescent, Ontario L7L 2G9
(905)808-8097 cellular
E-mail:mike.berrie@gmail.com
PROFESSIONAL SUMMARY
Detailed and sales orientated individual with strong analytical and communication skills. Able to
apply problem solving abilities and be responsive to the needs of clients, coworkers and management in
the most stressfulenvironments. Attentive to detail, with sharp awareness for inaccuracies,and prompt to
take corrective action. Provides excellent levels of customer service and timely transactions in a
professional, friendly and courteous manner. A self-starter and quick learner eager to assume increasing
levels of responsibility.
OVERVIEW OF QUALIFICATIONS
 Have completed both Level 2 & 3 awards in Wine and Spirits through WSET (Wine and Spirits
Education Trust) gaining extensive knowledge of the production, geography, flavour profiles,
food pairings and style properties of Wine and Spirits from around the world.
 Organized, take charge professional with exceptional follow-through abilities and detail
orientation. Able to plan and oversee projects from beginning to finish.
 Able to prioritize a broad range of responsibilities in order to consistently meet deadlines.
 Possess strong interpersonal skills, proven ability to develop and maintain sound internal and
external relationships.
 Demonstrated capability to anticipate and resolve problems swiftly and independently.
 Highly articulate, effective communication capable of conveying technical information.
 Strong computer skills include Word, Excel, PowerPoint.
 Demonstrated skills in:
 Computer Proficiency Conflict Resolution
 Customer Service Strong Interpersonal Skills
 Customer Retention Analytical and Quantitative skills
Professional Experience
Liquor Control Board of Ontario (LCBO) 2010-present
Responsible for the safe and legal sale of alcohol to persons of age and within accordance to the law.
 Responsible for handling transactions of alcohol in a friendly customer service oriented
establishment and large amounts of cash
 Must have knowledge of the products and their placement within our store in order to properly
assist customers
 Responsible for talking to representatives of other companies and assisting them with placements
of their products
 Have been ordering and merchandising vintage releases at store 640 and acting as store “Product
Consultant” since 2014.
Airbounce Amusements, Ride Operator 2009-2010

2. Responsible for running large and small scale events independently as well as part of a team. Events
included corporate events, school BBQ’s,fairs, carnivals, festivals, private and public parties.
 Responsible for setting up inflatable rides as well as numerous food vending machines and non
inflatable rides
 Entrusted to drive a 3.5tonne truck varying distances in a professional manner
 Responsible for the safety of the riders as well as providing operation instructions to volunteers
 Entrusted to keep the client satisfied at all times and collect a signature from the client as well as
payment in the form of a cheque or cash
 Handled large amounts of cash in professional manner
Wal-Mart, Cashier 2007-2008
Responsible for processing the purchases of customers in an efficient and polite manner. Trained to
have exceptional customer service skills in order to provide the best shopping experience available
for the consumers.
 Responsible for talking to the customers , responding to questions and giving assistance while
processing transactions
 Depended upon to clear unpurchased merchandise and restock it in its appropriate place
 Entrusted to be knowledgeable in store merchandise and it’s whereabouts
 Educated in the use of the cash register and all it’s functions including processing transactions
through cheques, debit, credit card and cash
 Responsible for large cash transactions and closing cash register with professional proficiency
Education and Professional Credentials
 Wilfrid Laurier University, Waterloo ON 2011
 Bachelor of Political Science
Additional Skills and Interests
 Valid G driver’s licenses with clean record
 WSET Level 2 award in Wine and Spirits
 WSET Level 3 award in Wine and Spirits
References
 Available upon request