1. MELVIN AMOS
Chicago, IL 60653
(678)708-8120
amosmelvin17@gmail.com
Objective: To obtain a challenging position where my education, skills and experiences can be highly utilized and later be applicable
for growth and possible advancement within the field of Human Resources.
Relevant Experience
Aurora Behavioral Health 01/2011 to Current
Mental Health Counselor Team Leader Chicago, IL
• Counsel clients or patient, individually or in group session, to assist in overcoming dependencies, adjusting to life, conflict
mangement, or making changes
• Develop and implement treatment plans based on clinical experience and knowledge
• Evaluate clients’ physical or mental condidtions, based on review of client information
• Supervise other counselors, social service staff, assistants, or graduate students
• Provide training and development on current trends and meeting treatment expectations of patients
• Ensure policy and procedures are carried out according to guidelines set by hospital and external agencies
• Manage employees and team performance; provide new employee orientations; coach, counsel and motivate employees;
investigate compliants or performance concern; implement disciplinary actions as needed and in consultation with appointed
authority and Human Resources
Group Insurance Administrator/Enrollment Specialist 10/2011 to 05/2012
MetLife Aurora, IL
• Proactively managed client’s benefits by performing analytical work to confirm plan are set according to policy and procedures
• Managed and coordinated multiple project simultaneously within a fast pace environment
• Used verbal and written communication skills to prepare and edit a variety of correspondence, memorandum, reports and other
materials
• Reviewed eligibility for Group Universal Life (GUL) products and determined if underwriting guidelines are being followed before
processing new and current participants request
• Investigated discrepancies by using problem solving skills solve issues associated with accounts and provided proper correspondence
to ensure problem(s) are solved
• Facilitated round table meetings; training and development to identify problem associated with productivity
Practicum Student 08/2009 to 05/2010
Emory University (Employee Assistance Program Atlanta, GA
• Performed initial intake paperwork, in which basic information about the employee and the reason for referral
• Aided in the assistance of setting up seminars and education on mental health-related topics to employees; topics included
substance abuse prevention or stress and anger management techniques
• Coordinated with the office of Human Resources to plan and conduct training sessions in collaboration with the office of Employee
Assistance to develop skills to identify and assist with resolving employee behavioral problems
• Designed advertisement brochures and announcements and other publications to promote employee assistance program within the
university community
• Assisted with the administrative and clerical duties using word processing, filing and records management system, and other office
procedures
• Attended weekly meetings with multi-disciplinary team of professionals to gain exposure to issues employees face in the work
environment
Human Resource Assistant 08/2003 to 05/2006
Jackson State University Jackson, MS
• Performed customer service function by responding to employee requests and questions
• Assisted human resource staff with various research projects and/or special projects
• Assisted with employee new hire orientation, development, training, and on boarding
• Scheduled meetings and interviews as requested by the HR Manager

2. • Performed clerical and administrative functions which include filing and record maintenance
Education
Master of Science: Human Resource Management Degree Pending: 2016
Roosevelt University - Chicago, IL
Bachelor of Science: Psychology 2011
Georgia State University- Atlanta, GA