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Mary J. Moore                                             8703 Four Oaks Ct.
                                                          Louisville, Ky. 40299
                                                          (502)424-6643

Objective    To obtain a position with your company, this allows me to utilize my
             excellent customer service, problem solving skills with an opportunity for
             growth within the company.

Education 2001 Jefferson County High School
             High School Diploma
             2007 Graduate of Donta Beauty School
             Cosmetology License

Experience 7/08 – present ICT Group now Skyes; Louisville, KY 40218
             Customer Service Representative/ Sales/ Outbound Call Center
                   Assist in continued service with XM satellite radio.

             11/07 – 6/08 Zappos; Shepherdsville, KY
             Refurbished/ Customer Service
                    As a customer service representative I helped customers with
                    purchase of new shoes. Also refurbished return shoes, for resell.

             3/07 – 10/07 Captive Plastics; Louisville, KY 40299
             Inspector
                    As an inspector, I watched bottles come down assembly line. Give
                    data feed back on product.

             10/06 - 8/07 Shelby County Public Schools; Shelbyville, KY 40067
             Food Process work assistant
                     Cafeteria worker/ Monitor
                     Maintain in structural environment for middle school students.

             1/03- 10/07 Cosette’s Styling Salon Louisville, KY 40213
             Hair Stylist/ Customer Service
                    Independent contractor

             10/03 – 02/04 Donta School of Beauty; Louisville, KY
                    Stylist/Customer Service Representive
                                  Student, on job training.
                                         Cosmetology studies

             11/02 – 07/03 Commercial Services Group Consumers; Louisville, KY
             Collections/ Customer Service
                    Account manager
                    Collected data an updated and placed on customers accounts.
Mary j

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Mary j

  • 1. Mary J. Moore 8703 Four Oaks Ct. Louisville, Ky. 40299 (502)424-6643 Objective To obtain a position with your company, this allows me to utilize my excellent customer service, problem solving skills with an opportunity for growth within the company. Education 2001 Jefferson County High School High School Diploma 2007 Graduate of Donta Beauty School Cosmetology License Experience 7/08 – present ICT Group now Skyes; Louisville, KY 40218 Customer Service Representative/ Sales/ Outbound Call Center Assist in continued service with XM satellite radio. 11/07 – 6/08 Zappos; Shepherdsville, KY Refurbished/ Customer Service As a customer service representative I helped customers with purchase of new shoes. Also refurbished return shoes, for resell. 3/07 – 10/07 Captive Plastics; Louisville, KY 40299 Inspector As an inspector, I watched bottles come down assembly line. Give data feed back on product. 10/06 - 8/07 Shelby County Public Schools; Shelbyville, KY 40067 Food Process work assistant Cafeteria worker/ Monitor Maintain in structural environment for middle school students. 1/03- 10/07 Cosette’s Styling Salon Louisville, KY 40213 Hair Stylist/ Customer Service Independent contractor 10/03 – 02/04 Donta School of Beauty; Louisville, KY Stylist/Customer Service Representive Student, on job training. Cosmetology studies 11/02 – 07/03 Commercial Services Group Consumers; Louisville, KY Collections/ Customer Service Account manager Collected data an updated and placed on customers accounts.