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Kevin Secrest
100 73rd Avenue North Apt. 316, St. Petersburg, FL 33702
(813) 753-4863
kevinsecrest1@student.kaplan.edu
OBJECTIVE
Motivated professional with criminal justice and customer service experience is seeking a Police Officer
Cadet position.
EDUCATION
Associate of Applied Science in Criminal Justice 06/2016
Kaplan University
RELEVANT COURSEWORK
∙
∙ Introduction to the Criminal Justice System
∙ Introduction to the Law and Legal Profession
∙ Criminal Investigation
∙ Criminal Procedure
∙ Legal Analysis and Writing
∙ Police Operations
∙ Criminology
∙ Introduction to Constitutional Law
TRAINING
Pinellas Technical Education Center 06/2012
∙ Plumbing and Pipe Fitting training
∙ Certified Plumbing Pre-Apprentice
∙ Weatherization Certification
PROFESSIONAL EXPERIENCE
Career Advisor ​09/2016-Present
Ultimate Medical Academy, Tampa, FL
∙ Advises graduates on job searching and interview skills.
∙ Calls potential employment leads and sets up interviews between graduates and employer.
∙ Coaches graduates on life skills to improve lifestyle and advance professionally.
Customer Service Representative ​12​/​2015 –09/2016
Connect Your Care, St. Petersburg, FL
∙ Assist participants with complex account details.
∙ Troubleshoot account issues, inform participants of plan designs, and protect participants’ financial
interests related to their health care.
∙ Use conflict resolution skills to de-escalate angry participants.
Achievement
− Selected to work on USAA, Connect Your Care's most complex and largest account.
Health Information Management Technician 10/2014 – 11/2015
The Heart Institute, HCA Physician Services Group West Florida, St. Petersburg FL
∙ Performed scanning and preparation of PHI for physicians and medical staff.
∙ Assisted medical staff by maintaining and preparing relevant medical documentation prior to patient
appointments.
∙ Preparation of medical records requested via subpoena
Deli Clerk ​08/2014 – 11/2014
Publix, Pinellas Park, FL
∙ Assisted customers with their orders.
∙ Maintained a clean and safe work environment.
∙ Provided excellent customer services in a high stress environment.
Warehouse Staff ​06/2013 – 06/2014
Midway Services, Clearwater, FL
∙ Managed warehouse deliveries and shipments to/from job sites.
∙ Delivered needed materials to technicians and removed construction waste from work sites.
∙ Worked as a helper on various plumbing and HVAC projects.
Plumbing Technician/Sales Team Member ​12/2012 – 06/2013
Plumbing Rescue, Tampa, FL
∙ Performed plumbing and drain work tasks.
∙ Sold jobs to consumers.
∙ Prepared and recorded financial documents for each job
Sales Associate ​04/2012 – 12/2012
Race Trac Petroleum, St. Petersburg FL
∙ Maintained inventory systems
∙ Handled back office paper work for 3​rd​
shift
∙ Provided coverage for third shift management position as necessary.
Sales Associate ​11/2010 - 03-2012
JC Penny Inc., St Petersburg, FL
∙ Provided customer service in the men and children clothing departments.
∙ Ensured that the departments were neat and organized.
∙ Assisted with freight delivery.
TECHNICAL SKILLS
∙ Microsoft: Word, Excel and Outlook
∙ E-Clinical Works
∙ Call Center +
∙ 40 WPM typing speed
∙ Internet Research

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Secrest Resume

  • 1. Kevin Secrest 100 73rd Avenue North Apt. 316, St. Petersburg, FL 33702 (813) 753-4863 kevinsecrest1@student.kaplan.edu OBJECTIVE Motivated professional with criminal justice and customer service experience is seeking a Police Officer Cadet position. EDUCATION Associate of Applied Science in Criminal Justice 06/2016 Kaplan University RELEVANT COURSEWORK ∙ ∙ Introduction to the Criminal Justice System ∙ Introduction to the Law and Legal Profession ∙ Criminal Investigation ∙ Criminal Procedure ∙ Legal Analysis and Writing ∙ Police Operations ∙ Criminology ∙ Introduction to Constitutional Law TRAINING Pinellas Technical Education Center 06/2012 ∙ Plumbing and Pipe Fitting training ∙ Certified Plumbing Pre-Apprentice ∙ Weatherization Certification PROFESSIONAL EXPERIENCE Career Advisor ​09/2016-Present Ultimate Medical Academy, Tampa, FL ∙ Advises graduates on job searching and interview skills. ∙ Calls potential employment leads and sets up interviews between graduates and employer. ∙ Coaches graduates on life skills to improve lifestyle and advance professionally. Customer Service Representative ​12​/​2015 –09/2016 Connect Your Care, St. Petersburg, FL ∙ Assist participants with complex account details. ∙ Troubleshoot account issues, inform participants of plan designs, and protect participants’ financial interests related to their health care. ∙ Use conflict resolution skills to de-escalate angry participants. Achievement − Selected to work on USAA, Connect Your Care's most complex and largest account. Health Information Management Technician 10/2014 – 11/2015 The Heart Institute, HCA Physician Services Group West Florida, St. Petersburg FL ∙ Performed scanning and preparation of PHI for physicians and medical staff. ∙ Assisted medical staff by maintaining and preparing relevant medical documentation prior to patient appointments. ∙ Preparation of medical records requested via subpoena
  • 2. Deli Clerk ​08/2014 – 11/2014 Publix, Pinellas Park, FL ∙ Assisted customers with their orders. ∙ Maintained a clean and safe work environment. ∙ Provided excellent customer services in a high stress environment. Warehouse Staff ​06/2013 – 06/2014 Midway Services, Clearwater, FL ∙ Managed warehouse deliveries and shipments to/from job sites. ∙ Delivered needed materials to technicians and removed construction waste from work sites. ∙ Worked as a helper on various plumbing and HVAC projects. Plumbing Technician/Sales Team Member ​12/2012 – 06/2013 Plumbing Rescue, Tampa, FL ∙ Performed plumbing and drain work tasks. ∙ Sold jobs to consumers. ∙ Prepared and recorded financial documents for each job Sales Associate ​04/2012 – 12/2012 Race Trac Petroleum, St. Petersburg FL ∙ Maintained inventory systems ∙ Handled back office paper work for 3​rd​ shift ∙ Provided coverage for third shift management position as necessary. Sales Associate ​11/2010 - 03-2012 JC Penny Inc., St Petersburg, FL ∙ Provided customer service in the men and children clothing departments. ∙ Ensured that the departments were neat and organized. ∙ Assisted with freight delivery. TECHNICAL SKILLS ∙ Microsoft: Word, Excel and Outlook ∙ E-Clinical Works ∙ Call Center + ∙ 40 WPM typing speed ∙ Internet Research