Stephanie E McAuliffe has over 10 years of experience in staffing and client services roles. She currently works as a Client Program Supervisor for Adecco, where she manages order fulfillment and maintains relationships between client and branch offices. Previously, she held other roles at Adecco focusing on onboarding consultants and ensuring compliance. McAuliffe also has experience in food service, customer service, and banking. She lists skills in Microsoft Office programs and references are available upon request.
1. Stephanie E McAuliffe
1 Parish Square
Atkinson, NH 03811
(603) 235-9939
mcauliffestephanie@yahoo.com
Work Experience
Adecco 08/2011 to Present
Client Program Supervisor, Philips Electronics NA
Manages order distribution of client requisitions to Adecco branch offices as required by our
customer agreement
Maintains proactive contact with branches to facilitate a team-results oriented culture, and
provide education on new rollout materials
Performs compliance management activities to ensure orders are filled according to contractual
requirements
Escalates order fulfillment issues to COM Manager to ensure additional support via sub vendors
are engaged
Work with corporate collections to resolve any disputes and billing issues.
Coordinates and consults with hiring managers to better understand their needs and encourage
relationship building
Manages COM (Central Order Management) general mail box of client and branch’s requests –
order build & distribution, billing questions, PO’s, SOW’s and CM
Utilizes a Vendor Management System (Fieldglass) to submit candidates to the client, process
Credit/Debit Memos and Miscellaneous Invoices & run needed reports to ensure order fulfillment
Adecco Engineering & Technical 09/2010 to 8/2011
Consultant Advocate
Perform internal on boarding process for new associates
Assist associates with payroll support, benefits information and assignment questions
Responsible for compliance of Client specific requirements during the on boarding process
Manage the background checks and drug screenings to maintain contract compliance with
clients
Perform Data Entry through Custom Match, SmartSearch and Excel
Adecco General Staffing 07/2010 to 09/2010
Staffing Consultant
Assist recruiter with sourcing for client’s open positions
Scheduling candidate interviews with the client
Maintain a professional balance between the client and employee
2. Perform data entry through Custom Match
Timberlane School District 09/2006 to 06/2010
Food Service Worker
Assist the kitchen team in cooking and preparing the daily meals
Serve lunch to the faculty and students
Clean and sanitize kitchen
McKesson General Medical 09/1997 to 09/1999
Customer Service Representative
Assist Sales representative with managing clients’ orders
Process customer’s orders upon request
Resolve customer’s shipment issues and complaints
Responsible for customer’s weekly/monthly standing orders ensuring they are processed correctly
and in a timely manner
General office support
Haverhill Bank 02/1995 to 01/1998
Customer Service/Teller
Assist customers with opening, closing and maintaining accounts such as savings, checking CD’s,
IRA’s and business accounts
Process customer requested transactions
Work closely with customers to ensure their financial needs are met
Maintain financial records for internal controls and auditing purposes
Education
Travel Education Center 09/1991 to 05/1992
Skills
Microsoft Word
Microsoft Excel
Outlook
References available upon request