1. Mr. Michael Brian
Ray TurnerOBJECTIVE ---------------------------------------------------------------------------
My key qualities are that I am Reliable, Flexible, I have great customer service skills, Driven, I
am Professional, I can work great in a team but also as an individual, and I would be a great
asset to your company.
WORK EXPERIENCE ----------------------------------------------------------------
Bus Driver Nov 2011 - Oct 2015
Stagecoach UK Bus, Westwood Garage, Margate Road, CT12 6SL
Responsibilities:
• Ensuring that the legal passenger and load capacities are not exceeded.
• Maintaining order and security on the bus.
• Checking the validity of passenger travel cards, tickets and passes.
• Helping disabled and elderly passengers to board the bus.
• Taking the correct fares of passengers.
• Giving change back to passengers.
• Operating an electronic ticket issuing machine.
• Carrying out minor maintenance duties on the bus such as changing washer blades.
• Ensuring the bus is safely parked and secured at the end of a shift.
• Completing all administrative paperwork during and after a shift.
• Helping passengers to load their luggage onto the bus.
• Complying with European and UK Laws by attending 35 hours training over a 5 year period
to Maintain My Driving License
Roofer's Mate SD Samuels (Special Projects) Oct 2010 - Aug 2011
The Grove, North Road, South Ockenden, RM15 6SS
[Passed my NVQ Level 2 in single ply roofing]
[PASMA Trained]
{IPAF Trained]
[Harness Trained]
[I have also learnt how to lay liquid plastics to waterproof roofs]
How to insulate a roof
Support Worker Feb 2009 - Oct 2010
Phoenix Care Homes LTD in Deer Park Care Center, Broad Stairs, ct10 1sr
My responsibilities where to look after service's user's with mental health and to aid them in
their day to day activities, to maintain personal hygiene and to give them their medication,
[Medication trained]
[Diabetes trained]
[COSHH trained]
Call Centre Sales Agent Oct 2007 - Jan 2009
Saga Services in Haine Road, Rams Gate, Kent
My duties were to answer calls from saga's customers and to advise them on travel, Motor and
Home insurance and to assist them on taking them out as cover. Also to have good customer
service skills as some customer's where not happy with some services. So it was also my duties
to assist them with any problems and to resolve them.
PROFESSIONAL SKILLS ---------------------
Single Ply
Liquid Plastics
Insulating
Metal Sheeting
Using Cherry Picker’s and Scissor lifts
Complying with Health and Safety Regulations
Working at Heights NVQ Level 2 Qualified
Customer Service Skills
Good Communication Skills
Good Time Keeping
Calle La Paloma, Apartmento 126, BL. III,
Cecilia Residencial, 03169 Algorfa,Alicante
sturner1@hotmail.co.uk
+34688401829 +447402518311
10th May 1983

2. Energy Sales Agent Jan 2006 - Jul 2007
EDF Energy in Baxley Heath, London
My Duties were to go from door to door advising new and old customers on their energy bills,
to save them money where possible and to sign them to a cheaper tariff on their bills.
Energy sales agent May 2001 - Jan 2006
SWPS Southern ltd in Rams Gate, Kent
My Duties were to go from door to door advising new and old customers on their energy bills,
to save them money where possible and to sign them to a cheaper tariff with their utility bills.
Factory Worker/ Office Fitter May 1999 - Jan 2001
O.E.C People in Clintonville, Kent
My duties were working in factories packing salads, making boxes and keeping personal
hygiene to a maximum, Also while working for this agency I also worked as a office fitter for 7
months. My duties were to work within a special team to fit a new Pfizer building with new
office furniture.
EDUCATION HISTORY ------------------------------------------------------------
The Ramsgate School in Stirling Way, Ramsgate,Kent
September 1994 - July 1999
East Kent Building School in Pyson's Road, Industrial Estate (Thanet College)
May 2005 - August 2005
Eastern Roofing Training in Ipswich
January 2011 - May 2011
QUALIFICATIONS -----------------------------------------------------------------
Qualification Subject Grade Achieved
GCSE I.T D
GCSE English F
GCSE Math’s F
GCSE Science F
GCSE Religious Education F
GCSE Spanish G
Foundation Plumbing Pass
NVQ 2 Single Ply Roofing NVQ Level 2
REFERENCES -----------------------------------------------------------------------------
Ian Water field Mr. Abu Daud Mr. David Mills
Operations Manager Business Manager SD Samuels,
Stagecoach Bus Garage Deer Park Care Centre the Grove,
Margate Road Detling Avenue North Road,
Rams gate Broad stairs south Ockenden,
Kent Kent Essex,
CT12 6SL Ct10 1SR Rm15 6s
(01843) 572160 (01843) 868666 (01708 858530)