Rebecca Pugh has over 15 years of experience in customer service roles including front desk positions at hotels and retail stores, cashier roles, and childcare. She has a high school diploma from Jefferson City High School and lives in Jefferson City, Missouri. Her resume demonstrates strong skills in areas like customer service, cash handling, computer programs, office administration, and retail sales.

1. REBECCA PUGH
616 Morris Dr
Jefferson City, MO 65109
Home: (573) 301-3572
becky.vieth@gmail.com
Work History
Capitol Plaza Hotel Jefferson City, MO
Front Desk guest Service Rep 06/2013 - Present
Answer Phones; make reservations, Check in and checkout of hotel guests. Clean front desk and
lobby area. Take guest request and complaints. Run gift shop. General answering of questions for
guest such as local restaurants and directions.
Kmart Jefferson City, MO
Front Desk Manager 12/2010 - 06/2013
Managed front desk, answered calls, managed cashiers on front end of store, did returns and refunds
of merchandise. Set up front end displays per store guidelines. Ran cash register. Cleaning and
general set up of the front end.
Res Care Jefferson City, MO
Direct Support Professional 12/2011 - 05/2013
Took care of 3 individuals in home do basic everyday tasks such as cooking and cleaning.
Monitored taking of medications by clients, took to doctor appointment and work assignments, as
well as extra activities to help clients get into the public to learn to be better citizens.
Payless shoes Jefferson City, MO
Sales/ Assistant Manager 08/2008 - 12/2010
Ran cash register, Gave out tasks to be completed by other team members, Put away stock per store
guide lines, made schedules, entered in time for other employees and made new schedules. Stocking
and step up of new merchandise. Set up sales and promo ads for new sales.
Westview Conoco Jefferson City, MO
Cashier 12/2007 - 06/2008
ran casher register, stocking, general cleaning
Green Leaf Nursery Jefferson City, MO
Office Clerk/nursery attendant 09/2007 - 12/2007
Customer service, answered phones, filing, greenhouse work
Westview Conoco Jefferson City, MO
Cashier 08/2004 - 09/2007
Ran cash register, customer service. Stocking ,general cleaning
Reagan Honda Jefferson City, MO
Cashier/file clerk 06/2004 - 08/2004
Accepted cash for parts or service, figured in discounts and coupons, filed away papers, checked in
incoming cars.

2. Honey Bear Day Care Center Jefferson City , MO
Infant and Toddler teacher 11/2003 - 01/2004
Teaching basic number, letters and colors, Reading, changing diapers, Feeding lunches, supervised
and interacted during play time
Pretzel Time Jefferson City , MO
Cashier and production work 08/2003 - 11/2003
Cash register Operation, Making of product to sell and dough, Cleaning , Stocking
Valor Security Services Jefferson City , MO
Cpl Security officer 02/2003 - 08/2003
General patrolling of mall area, Securing of mall at closing, Handled disputes in mall area,
Customer service (giving directions, helping locate wheel chairs, assisting in calling towing for car
problems)Assisted in injuries cases
Payless Shoe Source Jefferson city , MO
Sales associate 08/2002 - 01/2003
Cash register operation, general cleaning, customer service, stocking, setting up sales displays.
Bugle Boy Clothing Store # 122 Jefferson City, MO
Sales Associate 06/2000 - 07/2001
Operated cash register and handled sales, Demonstrated key selling points, handled returns, refunds
and other personal problems, and general cleaning
House Of Bargains Jefferson City, MO
Sales associate 03/1999 - 07/1999
Cash register operation, general cleaning, stocked and assembled key sellers and sale items
Education
High School Diploma
Jefferson City High School
609 Union Jefferson City
Graduated: 06/2004
Skills and Tools
Computer Operating Ten Key
Windows Supervision
Scanner Food Preparation
Banking Reception Work
Print Shop Sales
Multi-line Phone Customer Service
General Office Microsoft Word
Management Label Maker
Child Care Retail Sales
Document Scanning Microsoft Outlook
Computer Literate Copy Machine
Cashier Janitorial / Cleaning
Data Entry Calculator
Typing Cash Handling