Dynamic and dedicated professional desiring an administrative position using office management, administrative support, and problem solving skills to support executives and build a loyal client base. Highly organized and independent, able to effectively coordinate tasks to accomplish projects with timeliness and ingenuity. Creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic. Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), and bilingual communications. High level of organization and skilled multi-tasker.

1. MARICSA ACOSTA
11323 32nd Avenue SW | Seattle, WA 98146 | 305-345-4794 | amaricsa@yahoo.com
SUMMARY
Dynamic and dedicated professional desiring an administrative position using office management, administrative
support, and problem solving skills to support executives and build a loyal client base. Highly organized and
independent, able to effectively coordinate tasks to accomplish projects with timeliness and ingenuity. Creative,
resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic.
Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), and bilingual communications. High level of
organization and skilled multi-tasker.
EDUCATION
Monsignor Edward Pace High School
Opa Locka, Florida
High School Diploma – 1986
Miami Dade College
Miami, Florida
Paralegal Certificate - 1997
WORK EXPERIENCE
Administrative Coordinator
Forward Air, Inc., Seattle, WA
September 2005 – present
 Coordinate scheduling of all freight pick up and/or delivery, to and from vessel, warehousing and
customer/final destination.
 Maintains rapport with customers, drivers, managers and employees by arranging continuing contacts,
researching and developing new services and methods; setting priorities; resolving problems situations.
 Continuous process review of current administrative systems and developed solutions for improved
organizational work flow.
 Resolve administrative problems by analyzing information; identify and communicate solutions.
 Maintain continuity of work operations by documenting and communicating needed actions to management;
discovering irregularities, determining continuing needs.
 Preparing and modifying documents including correspondence, reports, drafts, memo and emails
 Insure the efficient day-to-day operation of the office and support the work of management and colleagues
 Manage the import/export process and ensures compliance with U.S. and foreign government laws and
regulations.
 Oversee the timely completion of all relevant paperwork and monetary transactions associated with
international distribution and transportation.
 Managing daily office operations and handling functions that include report preparations scheduling, filing,
database management, research, greeting clients, and answering/routing calls.
 Insure the efficient day-to-day operation of the office and support the work of management and colleagues
 Resolves administrative problems by coordination preparation of reports, analyzing data and identifying
solutions.
 Negotiate client contracts or manage issues with customs officials.

2.  Manage the necessary documents and online forms for the efficient, cost-effective and lawful execution of all
import/export activities.
 Ensure inventory control requirements are collected upon arrival of shipment (photographs, weight,
dimensions, etc.) and conduct weekly inventory audits
 Implementing new systems/procedures to improve information management and streamline operation
 Manage accounts, client requests, notifications, and billing.
 Train new employees in internal procedures and use of software applications
Owner, Administrator
REA Oils, Inc., Homestead, Florida
October 2003 – September 2005
 Plan, direct and evaluate the operation of the gas station.
 Determine staff requirement and hire/oversee hiring staff.
 Create employee schedules, review timecards and ensure all shifts are covered.
 Manage staff and assigned duties.
 Attain vendor contracts and procure merchandise for resale.
 Manage inventory and conduct weekly audits.
 Process accounts payable invoices, payroll, collections, and prepared daily deposit log.
 Prepare daily profit and loss statements, month end close, initiated journal entries, and daily deposit log.
 Perform store opening and closing activities, such as reconciling cash register, checking inventory, and logging
all daily transactions.
 Manage accounts, client requests, notifications, and billing.
Owner, Administrator
REA Haul’n, Inc., Miami, Florida
September 2000 – October 2003
 Coordinated scheduling of drivers for raw material/aggregate hauling service.
 Managed accounts payable invoices, receivables, payroll, and collections.
 Attain vendor contracts and procure merchandise for resale.
 Procured raw material for distribution, as per customer specifications, and scheduled delivery.
 Prepared balance sheets, project budgets, and daily bank deposits.
Legal Secretary
Guy Turner, P.A., Miami, Florida
January 1997 – September 2000
 Prepared documents, including legal briefs, court subpoenas, spreadsheets and other office-related letters.
 Understand the basics of a number of court documents, such as summons and subpoenas make travel
arrangements.
 Organize and maintain all legal files kept on-site and maintain/update inventories of contact details.
 Transcribing court proceedings and other recorded meetings.
 Arrange for the filing of court documents.
 Scheduling, coordinating and confirming court dates, appointments, and meeting of deadlines by keeping
multiple agenda and providing timely reminders.
 Maintain calendars and schedules for various attorneys.
 Answer phones, taking notes/messages and redirect calls when appropriate.
 Greeting and receive visitors.
 Develop and maintain a comprehensive and organized billing system.
 Ensure all billable hours are accurately recorded.
EXPERTISE
 Fluent in Spanish and English, both written and oral.
 Proficient in Quicken, and Cargo Manager.
 Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

3.  Excellent communicator with a strong customer service mindset.
 Strong organizational skills and attention to detail.
 Outstanding time-management and typing skills.
• Ability to multitask and excel in dealing with a diverse population.
• Ability to prioritize projects and strong problem solving skills.
• Creating and maintaining office systems.
• Implementing new systems/procedures to improve information management and streamline operation.