1. ANTHONY O. BEST 9308 Avenue A | Brooklyn, NY 11236
H: 718.498.2592 | M: 347.219-8558
Email: Antb0511@Yahoo.com
BANKING OPERATION PROFESSIONAL
Analytical Skills  Project Management  Client Management 
 Operations Management  Research & Analysis 
Accomplished, self motivated experienced team player in the Banking Industry. Strong analytical skills, highly
Motivated specialist with a demonstrated record of achievement in working with clients and internal staff.
Recognized for strong organizational capabilities and unique facility for implementing and comprehending new
systems. Direct and manage project development. Customer service skills an asset. Readily pursues new
challenges and opportunities.
EDUCATION
Berkeley College, New York, New York.
September 1991 – June 1992, college credits towards Business Management – major.
Long Island University, Brooklyn, New York
PROFESSIONAL EXPERIENCE
Carver Federal Savings Bank, New York, NY – Loan Administrator 2014 -Present
• Accurately initiate new applications and book loans into the core loan systems, including EZ Lender
and Premier.
• Preparing credit files and enter client data into electronic database.
• Process good faith deposits and maintain accurate receipt and disbursements of these deposits.
• Prepare loan documentation checklist to monitor loan progress.
• Preform pre-closing review of loan settlement disbursement agreement and CAM, as well as draft
copies of loan documents prior to loan closings.
• Prepare internal loan documents for lines of credits and various business loans.
• Record and update UCC-1 filings as necessary.
• Perform CIP and CDD for accuracy of loan decisions and validate prerequisites before closing a loan.
• Order and review third party credit reports.
• Submit check requisitions to the Accounting Department for payment to the various third party
vendors.
• Interact with insurance companies to retrieve premium figures; review insurance coverage of subject
property to make sure bank is covered.
• Review credit and legal files for completeness and accuracy; interact with attorneys and lending officers
to obtain require documents.
• Resolve servicing issues and handle customer inquiries regarding payment issues, insurance issues,
escrow issues.
• Prepare wire transfers, loan advances and loan repayments.
• Keep track of closed loans, .loans in progress and approved loans.
• Review, photocopy and prepare legal docs for shipment to servicing company.
• Prepare legal file and legal file checklist.
• Work closely with various departments to achieve common goals.
• Support Portfolio Management with existing loan reporting.
• Support the Lending Team with loan originations
• Support Loan Workout with existing work flow.
Carver Federal Savings Bank, New York, NY – Loan Operations Administrator 2012 - 2014

2. & Document Custodian
• Maintain Mastery Inventory Report of in-house loans.
• Loans Serviced by others (LBSO), investor loans and archived loans.
• Ensure all lending files are securely stored, critical loan documents are accounted for and organized
upon loan closing by the Loan Administrator.
• Maintain and control the daily document tracking to safeguard the legal and credit document records.
• Assist with audit request/reviews on loan files and documents.
• Responsible for locating and retrieving requested documentation from loan files for lending teams and
outside servicing vendors.
• Work with the Credit Department and Lending Department to establish outbound customer
communication for updated financial and insurance and other required loan documents for all Carver
related loans and maintain tracking sheet accordingly.
• Compile and box legal documents for shipment to storage vendor once loans are satisfied.
• Scan loan files and other documents associated with the loans.
• Prepare credit verifications submitted by auditors/accounting for our existing customers.
• Follow internal policies and procedures when dealing with any account-related suspicious activity.
.
Carver Federal Savings Bank, New York, NY - Junior Analyst 2008 - 2012
Branch Operations Support
• Responsible for the processing of incoming/ outgoing wires via Federal Reserve Bank portal.
• Posted funds to the correct DDA/ GL account.
• Prepared outgoing wires for Carver Federal Savings Bank Customers in the Wits Systems.
• Produced monthly and daily recap reports for senior management.
• Prepared and maintained daily proof for all Carver Federal Savings Bank ATM’s.
• Responsible for ensuring that all ATMs were accurately balanced.
• Posted all debit/ credit transaction to the correct dda accounts.
• Participated and assisted in various projects; Core Conversion System/Debit Card Conversion/Safe
deposit.
• Develop full-scale project plans and associated communications documents.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear
fashion.
• Estimate the resources and participants needed to achieve project goals.
• Delegate tasks and responsibilities to appropriate personnel.
• Identify and resolve issues and conflicts within the project team.
• Plan and schedule project timelines and milestones using appropriate tools.
• Assisted all bank branches with all customer issues; ATM/debit card problems on a daily basis.
• Daily processed and prepared all legal levies and subpoenas for the bank.
• Investigated customer inquiries and communicated resolutions.
• Processed weekly Cdar’s investments for business & regular banking customers.
• Ordered cash shipments for all branches and off site ATM machines on weekly basis.
JPMorgan Chase Bank, N.A., New York, NY - Reconcilement/ Reject Repair Team Leader 2006 -2007
Item Processing Department
• Reconciled entries utilizing On-Line Reconcilement banking System.
• Identified blocks and batch differences and generated correction adjustment entries.
• Received images from the High Transactions System; sent and supplied information the system
was unable to read.
• Ensured all customers requirement were met.

3. • Ensured all productivity goals were met while meeting processing deadlines reject repairs and
reconcilement.
JPMorgan Chase Bank, N.A., New York, NY – Deposit Services Team Leader 2005 – 2006
Syracuse Positive Pay Department
• Area of responsibility was to recognize fraud against unauthorized check issuances.
• Identified and verified checks against the clients file by noting exceptions.
• Communicated identified fraudulent issues to senior management.
• Coordinated daily proof of the returned exception items.
• Organized/processed TM’s, system based instruction initiating pay/return decisions on
JPMorgan Chase customers.
• Responsible for signature verification of incoming international, domestic or retail verifications of
documents received on a daily base by customers and customer services officers.
• Provided expertise and assisted in the transition of international, domestic and retail.
verification from JPMorgan Northeast to JPMorgan Chase Midwest.
• Coordinated work for 6 direct reports.
• Communicated with internal and external clients.
JPMorgan Chase Bank, N.A. New York, NY- Workflow Coordinator/Senior Signature Verifier 1994 – 2005
Exception Item Processing Department
• Fraud investigator; Collection Department.
• Prepared daily work load for staff.
• Responsible that all SLA’s were met in a timely manner.
• Prepared monthly report, and a daily recap for senior management review.
• Implemented cross training for staff.
• Strong research skills resulted in resolution of complex customer issues.
• Validated domestic & wholesale checks and verification of signatures, format irregularities, reviewed
for tampering; counterfeit/forgery, encoding errors, post dated and expired check dates.
• Verified/validated pre-authorized and unauthorized drafts.
• Updated customers signature documentation files.
• Coordinated work for 3 direct reports; monitored overtime and staff production.
TECHNICAL SKILLS
Microsoft Office Suite | Lotus Notes
WITS Systems | Fed Line Advantage System | OSI | FTI | Imagic| Pega System | One Stop System Client
Workstation (Fiserv) | Impress| Monarch Pro | EZ Lender | Wire Xchange | Premier